It was nearly 2 hours late. Bus driver burped all the time and made noises, one time came in with a cigarette in the bus. Drove while honking all the time. But he was friendly
巴士 VIP, Billion Stars Express, 2023年6月30日
RB
Rachel B
这次行程说的是快车，5个小时，其中一个卫生间。结果花了 7 个多小时，两次上车，两次上厕所。
此評論係自動產生翻譯
The trip said express and 5 hours with one bathroom step. It turned out to be 7+ hours, two pick up stops and two bathroom stops.
Comfy bus, took just over an hour longer than it was meant to. The coordinate information for pick-up location on the ticket was incorrect so ask around to get to the correct place.
巴士 VIP 24, KPB Express, 2023年1月21日
SD
Sheila D
Later, spend almost 5 hours more... staff terrible and wanted we walked 20 min far from to take the bus in other place.
巴士 VIP, Billion Stars Express, 2024年2月7日
BD
Benjamin D
Arrived 15 mins late which is fine but arrived 2.5 hours late, had a flight booked and should have arrived 3 hours before but we only just got in with minutes to spare for check in
巴士 快速、直達, Super Nice Express, 2023年12月1日
AH
Anna H
The bus came 20 minutes later, so we arrived 1 hour later in Kuala Lumpur due to traffic. The bus was comfortable and the bus driver was friendly.
巴士 VIP, Billion Stars Express, 2023年10月25日
MF
Michael F
Staff to check in not friendly
Bus started 40 minutes later.
Not allowed to have a drink in the bus for 5 hours
Arrived in the end at 1900 so it took 7 hours
communication on board war terrible
巴士 VIP, Billion Stars Express, 2023年10月9日
NM
Niall M
The bus arrived 3 hours late.
Only about 30 mins of this could be attributed to traffic. The rest is due to leaving 40 mins after the advertised time (despite the bus being there 10 mins after it, we sat for 30 mins with nobody new getting on) and terrible estimation from the company. The bus makes a lot of stops that mean it has to drive out of the way which is completely understandable for a bus but it needs to be included when estimating the arrival time.
Spending 8 hours on the bus when we were expecting 5 was very frustrating.
The second issue was the stops. In the 8 hours on the bus, the only opportunities to get food were stops at bus stations (which often don't have much to offer).
Excluding all of the above, the seats were at least relatively comfortable.
巴士 VIP, Billion Stars Express, 2023年8月19日
MS
Marcel S
Everything worked fine, bus was on time, seats were comfortable and we arrived without problems in KL. The only thing is that they pick up other people in different locations so we started one hour late so we arrived as well one hour late. But besides that everything went smooth
巴士 VIP, Billion Stars Express, 2023年7月28日
KR
Khadija R
Good except half the bus had a broken seat so you can’t lift up your feet. Get someone to fix it. And the trip took an hour and a half extra than it said it would take online when I bought the ticket.
