We arrived at Hat Yai airport at 8:30AM. We went to the checkpoint by 8:45AM and waited in the area. Several times we walked around trying to find information on our pickup and nothing more could be found. By 9:25 (our van was supposed to leave at 9:30AM) we called the number on the PDF and someone answered. Eventually he called back and said a driver would be there shortly, after which a taxi driver came over to find us. We almost missed our ferry and the ferry operator was calling us repeatedly asking where we were. Thankfully on arrival she met us at the taxi and hurred us directly to the boat, which we thankfully were able to get on just in time.
廂型車 廂型車, Dee Travels Hatyai (ดีทราเวล หาดใหญ่), 2022年3月14日
We arrived with the ferry at the pier and there wasn’t anyone there to pick us up. After having asked if there was an agent from 12go somewhere, they told me that I should go to their office across the road.
There they immer knew who I was because the van had left 20 minutes before without us.
They said they had waited for us we we didn’t show up at 11.30 - how could we have? We were on the ferry at that time! and there couldn’t have been a ferry that had arrived earlier; so I really don’t know why they left without us.
Luckily they could organize another van which took us to Hat Yai airport.
All worked out well but with a bit hassle…
渡輪 Speedboat + Van, Andaman Sea Tour and Transport (Andaman Sea Tour and Transport), 2024年5月5日
MV
Miroslav V
Amazing company. Very impressive organizing abilities for Thailand. Comfortable boat and van. Caring staff. Very efficient routing of the passengers.
渡輪 Speedboat + Van, Taweesub Speedboat (ทวีทรัพย์ สปีดโบ้ท ), 2024年2月23日
SG
Sunney G
The entire process, from initiation to completion, unfolded seamlessly. The team at Hi Lipe excelled, keeping us well-informed in advance through email communication. Their punctuality was noteworthy! Starting at Hatyai airport, the van efficiently picked up additional passengers from Hatyai city before proceeding to Pak Bara. The driver displaying the signboard name, picked us up promptly at 9 am at exit No. 8 at Hatyai airport and we reached the pier by 11 am. The driver ensured a safe and pleasant journey. Upon arrival at Pakbara Pier, staff awaited us at the visitor center of the jetty, guiding us to the Jetty for ticket redemption with clear instructions.
I highly recommend using this service for travel from Hatyai to Koh Lipe.
廂型車 貴賓小巴, Hi Lipe, 2024年1月11日
TA
Tiago A
Very tight spaces, very unconfortable trip. Everyone packed like sardines. An absolute lack of organization between the van company and the boat company.
