普吉島機場 到 Patong Beach Phuket

票上的信息不正确，上面说在 3 号门等候，但是巴士在另一边，而且是一辆只需 100 泰铢的普通巴士……

The information in the ticket was not correct, it said wait at door 3, however the bus was on the other side, and was a normal bus that cost only 100bath....

旅途非常愉快，车上的工作人员非常友好和乐于助人。很容易找到接送地点，我们的付款也没有问题 ^^ 哦，巴士准时到达！但是德国铁路不能直接换乘????

The ride was very great and the personal on board was very kind and helpful. It was easy to find the pickuplocation and there was not trouble with our payment ^^ Oh and the bus was on time! Da kann sich die deutsche Bahn mal ne Scheibe abschneiden🗿

这是一种非常有用的交通方式。但是，我们有点担心，因为操作员迟到了 10-15 分钟，虽然只是几分钟，但这是我们第一次尝试 12go.asia 交通方式，而且在旅行前几个小时没有确认，但总的来说这是一次很棒的旅行。

It was a very helpful transport. However, we were kinda anxious as the operator was late for like 10-15 minutes, it's just a few minutes but it's our first time trying 12go.asia transport and there was no confirmations hours before the trip but overall it was a great trip.

接机时间是下午 3:15。我们下午 3:39 离开机场。车子提前一分钟到达。幸运的是，我们赶上了下午 4 点前往 Ko Yao Noi 的渡轮。否则我只会给这里打一星。

Appointment for pickup was at 3.15pm. We left the airport at 3.39pm. The car just arrived one minute before. Luckily we made it in time for the ferry to Ko Yao Noi at 4pm. Otherwise I would rate here only one *.

通过 12go 预订需要支付双倍标准费用。巴士晚点，而且非常拥挤。不过巴士司机很棒

Paid double the standard fee to book via 12go. Bus was late and very overcrowded. Bus driver however was excellent

让我们感到压力的是司机没有及时接我们，我们不得不到达我们的航班。由于是晚上，我们没有看到司机没有出现的情况下的选择。很高兴该 pdf 文件包含您的 12Go Asia 服务号码，对您有所帮助。如果我能够联系到您，我想我们就会错过 3 个航班并付出高昂的代价。司机的借口是他没有找到，但我用英语和泰语添加了地址。他应该主动查看或联系我们或您

Stressed us as the driver did not pick us up in time and we had to reach our flight. As it was night, we didn’t see options kn case the driver does not turn up. Gladly the pdf file contained your 12Go Asia service number that helped. If I would mit have been able to reach you, I think we would have missed 3 flights and heavy costs. The drivers excuse was he did not find is but I added the adress in English and Thai language. He should have proactively look before or contact us or you

尽管我预订了下午 3 点的出租车（因为我的航班大约在那时降落），但 12go Asia 表示他们会在下午 2:30 派司机过来……而当我在下午 3:15 左右到达时（航班略有延误），没有司机在等我。他离开显然是因为我延误了，他从“下午 2:30”就在那里。尽管我要求下午 3 点派司机过来……我不得不等了一个小时 40 分钟才有人来接我，而且没有任何警告。我提供的联系号码一直挂断或无人接听。而且支持团队回复我关于司机的电子邮件的速度非常慢。当他们回复时，他们并没有提供太多帮助，也不关心我被放了那么久的鸽子。他们试图将他离开归咎于航班延误，好像他们派人比我的航班降落时间早 30 分钟来是在帮我一个忙？？？我可能会再考虑一下是否再次通过 12go 预订。

Even though I booked a taxi for 3pm (as my flight was landing around then), 12go Asia said they sent a driver at 2.30pm... and when I arrived around 3.15pm (flight was slightly delayed), there was no driver waiting for me. He left apparently because I was delayed and he was there from "2.30pm". Even though I requested a driver for 3pm.... I had to wait an hour and 40minutes for someone else to come pick me up, with no warning regarding this. The number I was given to contact kept hanging up on me or not picking up. And the support team was slow as anything getting back to my emails of concern regarding a driver. When they did reply, they weren't very helpful or concerned that I was stood up for that long. They tried to blame the flight delay for him leaving, as if they were doing me a favour by sending someone 30mins earlier than the landing time of my flight??? I would probably think again before booking with 12go again.

We waited a while before take off. I couldn't get through to the given contact to confirm pick up spot.

Got delayed in traffic and they even waited for me,quality

It was good apart from the waiting — they messed up the exit at the airport, and no one met us, we had to call