Travel Mart Watergate

To bumpy for the tire pressure too high

Very comfortable Van with comfortable seats, WiFi available. We were the only passengers, so it felt like a private car ride. We would book there next time again

The bus broke down and the driver dropped us off at some courier company along the way, with no clear indication of what was going to happen or when we would be on the road again. Just said the bus was overheating. Nobody at the courier company could answer any questions in English either. It was very frustrating. When we reached Siem Reap, instead of the driver taking us straight away to our drop-off point, he stopped at a restaurant about 2kms away from the arrival point and we were told to have lunch there or wait for an hour. I could not wait as I had classes to attend, so I got my own transport from there to my hotel. We were not informed at any point that we would be making this 1-hour stop.

The food was not very good. They don't even have vegetarian option. And no English was spoken. The bus had 0 space for the legs and the toilet sink was not unable. Well and the worst thing is that you cant control the airflow if the ac. They manipulated it with a screw so there is always airflow even if it is too cold already. I have a cold now. Thanks for that. The but was arriving and departing at the right time and I think tge staff was nice to say anything good. I wouldn't travel there again when I have another choice.

Would’ve given five stars but the driver drove past my hotel 7 km and we had to get a taxi back he wouldn’t take us on the return trip and drop us off.

This ticket showed up under the search for BKK to Siem Reap but dropped me at the border. Read carefully! Also when I arrived the men operating the van forced me into a specific seat (never happened to me before I’ve always chosen my seat). This was fine but when I declined it he started yelling telling me I couldn’t recline my seat. I refused and moved seats. He then called another man over who was also hostile with me thinking I was just refusing for no reason. Once I stood up for myself and explained that the other man was refusing to let me recline my seat he said something to him in Thai and then he told me to recline my seat. However, once we arrived at the border the end of my bag was soaking wet, no way, so pretty sure he poured water on my bag because he was angry about the seat. My bag never left the van and he was in the back multiple times. Beware this company.

I really love the service. The van departs early in the morning to Rong Kluea market & we could have more time in Cambodia in the daytime. Plus, the stops are quite often, easier for passengers to go to toilet & have a snack at oil station. There were only few passengers & if u hv more bags u can buy extra seat. The leather seat is comfortable. Finally, its really free & peace traveling with travel mart watergate private van. Definitely will recommended to my friends.

The journey to the border of Thailand and Cambodia is fine. The driver/staff can hardly understand English but you can do sign language. We were dropped off at the market and walked a few to the border. Good AC.