Transtar Travel SG

非常漂亮和舒适的巴士。司机非常友好。

对于第一次坐SG巴士去KL的旅客来说，这很适合，司机也不错，而且车上人不多

就在吉隆坡之前，据我所知，巴士轮胎漏气了。我们停下来并被要求换乘前面的巴士。那辆公共汽车带我们去了 Sentrel 火车站。然后丢下我们。我已经订了一张去 One Utama 的机票。最后我打车到了酒店。 （Royale Chulan The Curve。花费 MYR 70.00 这就是为什么我会乘火车回来

准时出发。在新加坡移民局，只带护照，然后马来西亚移民局带上所有物品，但两者都不需要最多 5 分钟。流利！休息区休息30分钟，也准时到达。司机很友好。一路顺风。谢谢

一切都很棒，座位宽敞，有瓶装水，即使在边境，一切都正常

很好。巴士比预定的晚了一点。

一切都很完美 - 只是由于交通堵塞而造成烦人的延误

良好和友好的工作人员

基本的巴士服务...根本不是vip...预订时间显示，两边都是单人座位...但在车上时，座位有单人座位和双人座位。船上不提供饮用水。贵宾车服务至少为乘客提供水。

行程比宣传的时间长了一倍（从新加坡到吉隆坡超过 9 小时），而且空调太冷。不过座位很舒适宽敞。

这辆巴士非常舒适、高效，工作人员也很友善。他们在旅途中提供膳食，并在每位乘客通过海关后立即离开。以后我还会和这家公司一起旅行。

The Bus arrived 4 hours earlier than said, so we were in Kuala Lumpur at 3 am in der Morning and ha don't planned to arrive this early

Comfy bus, but we arrived 3-4 hours early, so they dropped us of at 3:30 am.

- When we came to office for check in as requested in voucher, no one was there. We felt worried a little bit. However, their staff had tried to settle everything quickly. - Driver and Supporter were so friendly and helpful. They helped us to keep and carry luggages due to heavy rain. - Clean bus, worth price and highly recommend for this service.

It was really good. The driver was very friendly and helpful.

Zuerst wurde unsere Fahrt wegen technischer Probleme storniert. Dann haben wir eine WhatsApp erhalten, dass die Fahrt doch stattfindet. Der Bus kam erst um halb 8 dort an und dann musste alles sehr schnell gehen. Wir hatten auch keinen kleinerem Bus mit komfortablen Sitzen sondern einen mit mehr Sitzen und wenig Platz. Darin durften wir dann über 4h länger vor der Grenze, wegen der Aus- und wieder Einreise, im Stau stehen. Pausen gab es kaum welche und mit uns gesprochen wurde auch nicht. An der Grenze mussten wir dann umsteigen, wo die Fahrt dann endlich im gebuchten Bus weiterging. Leider standen wir auch hier wieder im Stau

It could have been more clear in advance that delays were communicated by app. Now we were there early.

There are noisy chairs, but overall the ride was great.

Coach was nearly two hours late leaving and then delayed enroute. So c5 hour journey was over 8 hours. Coach itself was comfortable but the journey was too long.

Friendly personnel

Easy drive. Driver not really helpful for questions. Wifi would be great.

Very satisfied with the service

The travel was very smooth and convenient. The bus had 2 stops; first, a 30-minute break and next in the gas station. We were expected to arrive at 3:15 pm but was delayed for an hour. There was no wifi in the bus so I suggest you download movies. No worries for battery drain since usb port for charging is available.

Easy and fast registration, Cheap price, komfortable.

Very nice bus with the best seats i have ever been transportating in.

Journey took much longer than expected because the bus driver made two stops. And smoking was not prohibited in the bus, thus other passengers who smoked on the bus made it very uncomfortable for those who are non-smokers

We arrived late from the expected time given. As in so late I guess instead of 7:40 we arrived at 9:30 in the evening. But anyway, as long as were safe! It’s okayyyy.

Awesome

The driver was late. We were about to book another ticket thinking that the bus has left. Thanks to another transtar driver he called our bus driver. If not for him, we wouldn't know where our bus was.

Good

All good, but doesn’t have toilet in the bus. It’s not a real problem, because we had stopped. The problem is that the company say have toilets

Bus Driver followed a very racist policy of telling me repeatedly he would only allow Chinese passengers on-board first, though I had been first in line (I arrived over an hour early to depart from Singapore). Disgusting treatment of guests, would never use this service again.

Driver needs to let you know that it is 30 minutes for the rest stop. Do not believe the timings at all, it takes much longer than stated even though immigration was very fast going in this direction.

Very good except the break took longer than it was supposed to

Hope they provide wifi as it is not work properly

never know wat happened when the bus stop , the driver never told us . When he went for food , he looked the door and we were in the bus ....

On time. Smooth ride. Going up Genting Highland could be slower. Too sharp turn and fast. Thanks.

Takes too long..from 3pm to 9pm journey. It supposed to be 2:30pm to 5:30pm stated in the website. I can understand the custom clearance will take some time but this is way too much time wasted on the road.

Mntul

The driver didn’t explain anything . He just stopped and we had to guess if it was for immigration , luggage test etc... the arrive hour do not correspond because of the immigration time spend

Bus was nice and comfortable with bathroom and food stop. However we were delayed by almost 3 hours at the border because of passengers on the bus which almost made us miss a connection.

The bus and ride was comfortable. The bus was clean and in good condition. However, drivers don't keep schedule, we arrived more than 2 hours late! Drivers made too many and too long stops which were unnecessary, especially when we were so much late. It was one stop when only one driver left the bus and spent more than 15 minutes somewhere outside. We were already 2 hours late to our destination and they didn't care. Also, we started our journey later than we supposed to and drivers left us outside waiting till they open bus doors and let us go inside. I was very angry and disappointed with this journey because it became too long (it supposed to be a 5 hours ride, but it was more than 7 hours!). This ruined all my plans. Drivers don't respect passengers at all, so I wouldn't recommend go with them (these drivers) if time and schedule is important to you.

Everything is ok! The bus is comfortable and driver is very nice and helpful. We reccomend this line!

comfy bus but bad communication by the driver about the ride. He left with the bus at stop to refill gas without telling the passengers. no wifi. 2 hrs delay :(

everything was good and quick

There was no roll call and head count done to ensure that all passengers are on board. On the start of the trip, we were told to wait at the edge of Golden Mile Complex - turns out, the bus was waiting to the opposite side. A lack of communication and disorganized information can lead to customer dissatisfaction.

No wifi

Very good

The driver did not communicate effectively during any of the journey with him often stopping at service stations and us asking if we are allowed off the bus and how long for. The aircon was leaking a lot of water from the vents, so we were then moved to a different bus of which the driver was also very unhelpful and would tell me he doesn’t know the answer to any question I had about the journey, customs and the bus change. We also arrived very late after sitting at the boarder for a long time with no idea why we were waiting and when asked the driver ignored us.

Comfortable bus but it took 2 hours more to get to KL