火車#NOZOMI 34 標準艙, Shinkansen JR Central, 2023年4月26日
K B
Kanyanut B
优质的火车服务方便省时
此評論係自動產生翻譯
火車#NOZOMI 17 自由席, Shinkansen JR Central, 2021年9月3日
V N
Vova N
从东京到京都旅行。火车准时到达,非常快捷方便的服务。
此評論係自動產生翻譯
火車#NOZOMI 17 標準艙, Shinkansen JR Central, 2021年1月20日
S S
Savannah S
Easy purchas
火車#NOZOMI 41 標準艙, Shinkansen JR Central, 2024年4月1日
A V
Anuradha V
Your QR code does not work at the Shinkansen machine. Please tell your IT guys to get that fixed. Your customer service is useless!
火車#NOZOMI 56 標準艙, Shinkansen JR Central, 2024年3月15日
U S
Unai S
Better to buy ticket in site, cheaper and faster, more schedules available.
火車#NOZOMI 55 自由席, Shinkansen JR Central, 2024年2月7日
L Z
Leonid Z
Fast and good!!!
火車#NOZOMI 242 自由席, Shinkansen JR Central, 2023年11月29日
C V
Claire V
Trying to find the correct part of the station and use my tickets was very stressful
火車#NOZOMI 11 自由席, Shinkansen JR Central, 2023年9月11日
R T
Rangie T
I purchased my tickets the night before we needed Shinkansen tickets, so it was a bit last minute. When I bought my tickets it was charging me in Euros so I started to feel unsure, however I proceeded with the purchase. I received an email for my receipt but I did not get a confirmation email right away. I waited until the next day, which was our day of departure at 1425 hours. At 1030 hours I still had not received an email so my panic wostened. I started emailing 12Go inquiring about confirmation email. At 1125 hours I finally received my confirmation email so I was at ease finally. When we got to Shinkansen gates to board Shinkansen using the QR code provided, they would not work. Panic came back. I was afraid it was not real or 12Go was a scam. They let us board and we sat in our reserved seats which had to be legitimate because the conductors never questioned us sitting in the reserved seats. My panic was not completely settled as I wasn’t sure if they were going to charge me or what upon arrival. Again panic set in again. Once we arrived in Kyoto Japan Shinkansen train station we tried to exit with the QR codes and again they did not work. Panic came back. Because of the language barrier I wasn’t sure what to do, but the station attendant helped us, he was able to scan our QR codes on his system and we were out of the Shinkansen station and felt at ease again as we arrived in Kyoto Japan. It all worked out at the end, but as a foreigner traveling where you can’t speak their language it was nerve racking to feel something wasn’t right. In the future, I’ll just pay at the train station directly even if it means it is much more expensive.
火車#NOZOMI 41 綠皮車, Shinkansen JR Central, 2023年7月29日
N Y
Nilay Y
The bullet train ride was good. The main issue was transferring from Tokyo station to the Shinkansen. It was very complex and took a very long time. We needed to ask around a lot too. It would be great if the tickets came with some kind of map/guide to help travellers
火車#NOZOMI 49 標準艙, Shinkansen JR Central, 2023年7月15日
B N
Brenda N
Amazing - fast and on time !!
火車#NOZOMI 17 標準艙, Shinkansen JR Central, 2023年6月20日
S K
Sinjin K
The QR ticket had trouble scanning
火車#KODAMA 852 標準艙, Shinkansen JR Central, 2023年6月1日
V A
Valerie A
Overall, it is very easy to purchase and very easy to use. The vehicle is very comfortable, on time. All good!
火車#NOZOMI 49 自由席, Shinkansen JR Central, 2023年4月11日
L G
Luis G
The no reserve seats were so crowded and uncomfortable.. there was way too many many waggons with available seats. It was difficult as uncomfortable to find a seat and smelly
火車#NOZOMI 45 自由席, Shinkansen JR Central, 2023年3月15日
W K
Wong K
Very good. Thanks for your prompt response.
火車#NOZOMI 203 標準艙, Shinkansen JR Central, 2023年3月11日
J B
Jimmy B
Surprised to learn you will confirm the ticket… if it was a shorter delay between buying and taking the train I will be very stressed.
Then, very limited information to reach the right gate, because if the we code scan ( good solution but better with an app like adding it on a wallet)
So, finding the right place in this huge station was a challenge. Getting a real ticke fat the gate should be clear too…
So, selling a ticket is not enough.
火車#NOZOMI 33 標準艙, Shinkansen JR Central, 2023年2月23日
C W
Christopher W
Smooth quick and quiet while I got to see a side of Japan other tourists probably miss out on.
火車#NOZOMI 1 自由席, Shinkansen JR Central, 2023年2月14日
N N
Natalija N
I wrote wrong emale adress and the support program help me right away. The ride was even shorter and the site is nice and easy to navigate. Its nice that thay also send guide in the mail on how to use the pdf ticket/qr code.
火車#KODAMA 720 自由席, Shinkansen JR Central, 2023年2月2日
M C
Mark C
Very straightforward and easy to use
火車#NOZOMI 31 標準艙, Shinkansen JR Central, 2022年12月15日
R H
Richard H
It was very diff
火車#NOZOMI 201 標準艙, Shinkansen JR Central, 2022年11月20日
T T
Thomas T
I wanted to change my ticket to an earlier time but couldn’t figure out how to do so on your website
火車#NOZOMI 433 標準艙, Shinkansen JR Central, 2022年8月12日
D M
Donald M
The response from 12GO was helpful. However we waisted important travel time trying to get our tickets with the QR codes at the Shinkansen gates. In one instance we had to pay cash for one ticket and in the next instance couldn’t get two of our tickets and had to enlist rail employee help. Kind of unfortunate…..
火車#NOZOMI 17 標準艙, Shinkansen JR Central, 2022年8月11日
R S
Roberto S
Excellent and good train, fast and comfortable.
火車#KODAMA 753 標準艙, Shinkansen JR Central, 2022年7月19日
T S
Thannapat S
Booked the Shinkansen train from Kyoto to Tokyo. Comfortable and fast service. To board the train, you just need to scan the QR-code at the gate.
火車#NOZOMI 218 標準艙, Shinkansen JR Central, 2021年9月15日
江
江花ゼア
火車#NOZOMI 255 自由席, Shinkansen JR Central, 2024年4月21日
A R
Andrew R
火車#NOZOMI 26 標準艙, Shinkansen JR Central, 2024年4月21日
M Z
Monica Z
火車#NOZOMI 25 標準艙, Shinkansen JR Central, 2024年4月7日
E W
Erich W
火車#NOZOMI 8 自由席, Shinkansen JR Central, 2024年4月3日
A R
Andrew R
火車#NOZOMI 51 自由席, Shinkansen JR Central, 2024年4月1日
A R
Andrew R
火車#NOZOMI 26 標準艙, Shinkansen JR Central, 2024年3月28日
G J
Giwoo J
火車#NOZOMI 30 自由席, Shinkansen JR Central, 2024年3月19日
A D
Alain D
火車#NOZOMI 203 標準艙, Shinkansen JR Central, 2024年1月12日
P R
Pontas R
火車#NOZOMI 22 綠皮車, Shinkansen JR Central, 2024年1月12日
B B
Budianto B
火車#NOZOMI 100 自由席, Shinkansen JR Central, 2023年12月31日
C C
Chan C
火車#NOZOMI 55 自由席, Shinkansen JR Central, 2023年11月20日
C B
Callie B
火車#NOZOMI 8 綠皮車, Shinkansen JR Central, 2023年11月14日
J G
Jesse G
火車#NOZOMI 107 標準艙, Shinkansen JR Central, 2023年11月6日
S B
Sanja B
火車#NOZOMI 25 自由席, Shinkansen JR Central, 2023年10月17日
G A
Gizem A
火車#NOZOMI 17 標準艙, Shinkansen JR Central, 2023年9月16日
S I
Selenia I
火車#NOZOMI 89 自由席, Shinkansen JR Central, 2023年8月13日
J R
James R
火車#NOZOMI 55 自由席, Shinkansen JR Central, 2023年8月13日
D Z
David Z
火車#Nozomi 18 標準艙, Shinkansen JR Central, 2023年8月13日
W O
WANG O
火車#NOZOMI 30 標準艙, Shinkansen JR Central, 2023年8月11日
M F
Mia F
火車#NOZOMI 56 自由席, Shinkansen JR Central, 2023年7月30日
I T
Ingrid T
火車#NOZOMI 38 標準艙, Shinkansen JR Central, 2023年7月28日
M C
Martin C
火車#KODAMA 731 標準艙, Shinkansen JR Central, 2023年7月26日
N C
Nathan C
火車#NOZOMI 25 自由席, Shinkansen JR Central, 2023年7月21日
R G
Raymond G
火車#NOZOMI 30 標準艙, Shinkansen JR Central, 2023年7月19日
T H
Tze H
火車#NOZOMI 37 標準艙, Shinkansen JR Central, 2023年7月18日
S M
Stephen M
火車#NOZOMI 29 綠皮車, Shinkansen JR Central, 2023年6月26日
4.6
共123則顧客評價
5
74%
4
16%
3
6%
2
4%
1
0%
123 旅客中有95.9%的比例對 Shinkansen JR Central 感到滿意,因為他們留下正面評價或無評價。