The van transfer was bad.
Too many people in the van and not enough space for the bags.
The driver stopped too often to deliver packages or make purchases (pallets of beer).
渡輪 快速、直達, Phantip, 2022年3月31日
I H
Ian H
The driver was talking to children in a video call for about 15 minutes whist driving the bus.
He also go impatient whilst driving behind a car being driven slow and made a very dangerous overtake with a large truck coming in the opposite direction. The ongoing truck had to slow down and a songtheaw had to brake and sounded his horn at our bus driver.
This driver needs to drive safely and show more professionalism.
廂型車 小麵包車14, Phantip, 2022年3月28日
B H
Brent H
Very good
渡輪 快速、直達, Phantip, 2022年3月24日
S S
Saskia S
After the first ferry everyone left in a minibus but we had to wait 30 minutes without an explanation, before our vehicle came. Then there was a 3 hour ride without a pause (or a possibility to buy drinks).
渡輪 快速、直達, Phantip, 2022年3月18日
J W
Josh W
Excellent for the price. There was one stop at suratthani where we swapped buses but not bad. They also offered to drive me to my hotel once we arrived at the pier for cheaper than a taxi would be
渡輪 快速、直達, Phantip, 2022年3月13日
R S
Robin S
A 13h trip from Koh Phi Phi to Koh Phangan with 4 vans/cars and 2 ferries. All connections worked easily, lots of staff and other travelers around.
渡輪 快速、直達, Phantip, 2022年3月8日
C H
Candice H
Was a great experience! The trip went by faster than scheduled and I got to Samui 2.5 hours earlier than I planned.
渡輪 快速、直達, Phantip, 2022年3月6日
J H
Joshua H
Top Serivce, fast and friendly
廂型車 渡輪加迷你小巴, Phantip, 2022年2月25日
R G
Roisin G
Very efficient and amazing for the money you are paying. Faultless system, all connections met. Had to call because we were to be picked up from pier at 8 am but they were very helpful on the phone and we were picked up 10 minutes later so dont hesitate to call if unsure. Long journey but worth the money. The staff at Phantip were very helpful and offered to organise taxi to our accommodation on Koh Samui.
渡輪 快速、直達, Phantip, 2022年2月24日
S M
Susanne M
Service was perfect.
渡輪 快速、直達, Phantip, 2022年2月23日
R F
Rahel F
Everything were perfect and in time. We are really thankful for the good Organisation!
巴士 快速、直達, Phantip, 2022年2月6日
A O
Alvydas O
Everything was great. Thank you ;)
巴士 快速、直達, Phantip, 2022年1月31日
Y Z
Yannoch Z
Orgeniz was good
Climatisation was ok
We arrived one hour before the normal time
廂型車 渡輪加迷你小巴, Phantip, 2022年1月24日
M S
Morgan S
Big ferry. Very comfortable seat than recline. Outdoor seating available too. Cafe cart for drinks, lunch and snacks available to buy.
渡輪 快速、直達, Phantip, 2022年1月20日
M B
Mor B
Everything was ticking like a Swiss clock.
Bus arrived on time and was super convenient.
Ferry left on time.
Perfect.
巴士 冷氣車, Phantip, 2022年1月18日
P M
Peter M
The bus was really mouldy and smelled bad. There was not enough seats on the bus for all of us even though we all paid for full tickets.
巴士 冷氣車, Phantip, 2022年1月2日
F N
Fabrizio N
The driver did not ask in english the final destination of arrival, so he stopped in another bus terminal, different from the terminal that was indicated on the ticket.
Thanks to a guy working at terminal, he explained all that and the driver brought us to the right terminal, yelling to us in thai.
For this situation we arrived 30 minutes late.
But the overall trip was quite ok.
廂型車 小麵包車14, Phantip, 2021年12月29日
J E
Jayan E
Very easy process booking and travelling with 12Go and their partner.
Although the ferry did get in an hour later than scheduled (we were warned of this potentially happening when booking, so not a problem)
巴士 冷氣車, Phantip, 2021年12月27日
K D
Kristen D
Very organized and helpful staff! Super convenient and absolutely recommended!
渡輪 快速、直達, Phantip, 2021年12月22日
J W
J W
Left one out later with a different company in an old and fully packed minivan that made a crazy amount of stops. Arrived 19:00 instead of 17:00.
廂型車 小麵包車14, Phantip, 2021年12月9日
R R
Ricardo R
Really friendly staf
巴士 冷氣車, Phantip, 2021年12月7日
R M
Roy M
It took really long. Was about 1,5 hours later on my destination than planned.
巴士 快速、直達, Phantip, 2021年6月10日
J D
Julian D
Very easy travel experience for a good price
巴士 冷氣車, Phantip, 2021年6月8日
J W
Jillian W
The ferry was late but the bus driver should be given a bonus or a raise because he was very hard working and got me to the airport on time.
巴士 冷氣車, Phantip, 2021年4月12日
C D
Charles-Alexis D
I managed to take the earlier van / ferry than the one I have booked so I arrived 3 hours before originally scheduled, very good but the van needs to change suspensions and shocks
巴士 冷氣車, Phantip, 2021年4月7日
J B
Joe B
It was a bit confusing whether i had time
巴士 冷氣車, Phantip, 2021年3月24日
A S
Anna S
Easy - followed directions and was seamless.
巴士 冷氣車, Phantip, 2021年1月13日
S R
Samuel R
Great service. Friendly staff met me at arrival to Surat Thani, a comfortable transfer to the ferry pier and a very comfortable and easy crossing on the ferry. Would recommend!
巴士 冷氣車, Phantip, 2020年12月29日
E S
Erin S
Got on the van quickly, made the ferry in time.
巴士 冷氣車, Phantip, 2020年12月29日
L L
Lasana L
On time
巴士 快速、直達, Phantip, 2020年12月25日
I C
In C
Too much delays. The driver returns to Donsak to get additional passenger but never actually picked up. And then took another ten minute break at nearby station 5 minutes from Donsak for no reason.
巴士 大巴+大巴, Phantip, 2020年10月10日
E K
Edward K
Everything goes well and on time. Helpful service and friendly staffs.
巴士 冷氣車, Phantip, 2020年9月3日
L G
Larry G
On-time comfortable very pleasant
巴士 冷氣車, Phantip, 2020年9月3日
M T
MR T
The buses were comfortable and I enjoyed the journey
渡輪 快速、直達, Phantip, 2020年9月2日
P S
Przemyslaw S
Good service, smooth drive and on time.
計程車 九人座小巴, Phantip, 2020年2月24日
A A
Alix A
Several bus changes with no explanation!
計程車 舒適三人座, Phantip, 2020年1月5日
G M
Gianluca M
Great
計程車 九人座小巴, Phantip, 2019年8月18日
A C
Anna C
Driver on time although it was not immediately clear he was our driver