it was a great fight only the extra fee for baggage was to high. 25kg > 1.400 Bath per each bag.
航班 經濟艙, Nok Air, 2023年3月7日
S K
Sai K
Thai immigration difficulty: they cancel my new and original visa made by Thai embassy in Yangon.
航班 經濟艙, Nok Air, 2022年11月18日
M H
Markus H
Very efficient airline. Everything went well. By booking with 12Go I was not able to edit my booking to add additional luggage (its not included). I had to call the hotline.
航班 經濟艙, Nok Air, 2022年11月2日
C M
Christopher M
The booking system is crap and it didn’t let me know the booking didn’t contain check baggage. Luckily the airport staff were amazing.
航班 經濟艙, Nok Air, 2022年10月25日
D S
Daniel S
Information given by 12go around extra luggage was not up to date with the airline’s regulations which caused us to pay additional 50$ at the airport.
航班 經濟艙, Nok Air, 2022年10月18日
S K
Sandra K
Everything went well, but I had to pay extra 2000 Baht for one luggage. In my booking it was included for several routes or a much lower price for all other routes. But at the airport they told me that nothig is in their system, I have to pay. Some other tourists had the same problem. Seems not to be the only case.
航班 經濟艙, Nok Air, 2022年9月2日
M
Merel
2 hours delay.
航班 經濟艙, Nok Air, 2022年8月21日
C F
Claudio F
On time. No problems at all. Good experience with Nok Air.
航班 經濟艙, Nok Air, 2022年8月11日
M D
Michael D
First we booked via 12go.Asia, to book the luggage it was not possible through the website. I contacted support, they answer me but not my question, just a standard answer automated probably. Three times I had to ask my (simple) question.
Finally I received a telephone number to call, nok numbers on website were not reachable, finally I could book luggage by telephone.
Flight was 2 hours delayed due to operational issues,
航班 經濟艙, Nok Air, 2022年8月3日
C K
Clarise K
Very convenient, although it was not made clear that the baggage is not included, so I had to pay extra.
航班 經濟艙, Nok Air, 2022年7月11日
E K
Emily K
Our desk agent was training and wasn't made aware of the maximum amount a guest should pay for a checked bag so I almost had a heart attack when she told me it would cost $250 for my bag that I originally only planned to pay 40/60 dollar for... I couldn't access my email with my confirmation of this because the airport wifi takes like 5 tries to connect.