Naga Travel

餐厅的接机很奇怪。你可以在 17 点到达那里，而且你已经吃过一些东西了。巴士很舒服而且有厕所。过境没有问题，用时不超过30分钟。我们中途停下来，大约00:00去吃饭。不要忘记您的巴士票也是这里的食品券。

关于应该坐哪辆巴士的沟通很差，我们被告知要乘坐前往琅勃拉邦的巴士，但要乘坐前往巴沙的巴士。开车太疯狂了，我的伙伴无法入睡超过 2 个小时。空调很好，床也不错。

- 不要说明哪个巴士总站。是的，他们在对面，幸运的是我没有太多行李，因为我走错了。其他人有很多东西要穿过主干道！ - 很难找到巴士柜台，因为人们倾向于寻找 Naga Travel，而实际上它是类似“99”的东西 - 公司没有，而且仍然没有回复我在巴士前 5 天发送的电子邮件。如果他们有的话，我就可以去正确的航站楼了…… - 小吃很好吃 - 卧铺巴士在老挝边境从来没有喊过口号。只是可躺的座位 - 厕所没有灯或冲水装置，出发一小时内就闻到了整个巴士的味道 - 司机在吸烟，通过无休无止的“禁止吸烟”标志过滤到教练......但是，正如所有其他评论一样同样的评论，娜迦旅游显然无意做什么！

工作人员很好，非常乐于助人，向我们解释了发生的事情，并向我们出售了 SIM 卡。幸运的是，我们是一对夫妇，所以你必须共用的座位/床很好，但如果你独自一人，与陌生人分享可能会有点奇怪，因为它们并不大。

很好的旅程，虽然晚了一个小时，但旅途很舒服。在老挝旅行时请慢慢来！

我从琅勃拉邦前往万象。这次旅行还算顺利。他们大多准时开始和结束。路况很差，大部分路段都没有铺砌。如果你身材高大，乘坐卧铺版巴士就会遇到麻烦。有点局促，没有足够的空间放你的手提包。您可能想带一些夹克。空调可能会结冰。他们给的毯子太薄了，没有任何帮助。另一个尴尬的事情是路上没有卫生间。巴士定期停靠（大约每 45 分钟一班），但您必须在路上露天尿尿！

巴士出发延迟 -1 小时。 - 鲁莽的司机 - 我把一些眼镜掉在走廊里，助理把它们捡起来，当我要它们时，他说他没有。

我从酒店前往镇上的 Souchai 小车站办公室，在那里我受到了热情的欢迎，比票上印刷的出发时间提前 15 分钟到达；提前不到 30 分钟，因为我前一天晚上预订的嘟嘟车决定不来了，所以我又忙着叫了一辆.........,,,,,,,,, 无论如何，在用英语热情问候之后，我可以补充一下，我带着行李坐在里面，直到车票上打印的出发时间过了 15 分钟，心想这辆大巴可能在城市里遇到了交通问题.................... 无论如何，我在大约 0905 被放进一辆电动车，然后我们去镇上接其他客人从他们的酒店出发，这花了 15 分钟，我们开车到一个大型停车场，发现大巴已经在等我们了，我们把行李装进货舱，大约在 0925 上车................ 然后我们等了更多的电动车出现，把一帮乘客送到大巴上............ 最后，我们大约在 0935 乘坐大巴从万荣开往万象....... 我在候车室坐着的时候注意到，路边的一张大型公共海报上显示，大巴的预定出发时间实际上是 0930 :))..........途中我们在路边的一家餐馆停了下来，巴士就停在门口。司机下了车，但他没有告诉我们要停多久，所以我们都不知道是否可以坐下来吃饭、上厕所或做其他事情。最后，似乎大多数人都去了厕所，并尽可能快地买了垃圾食品，同时待在巴士附近，以免被遗弃！！如果能告诉我们到底发生了什么，那会更有礼貌、更专业；不会造成任何伤害...........巴士状况良好，非常干净，公司的每一位员工都穿着得体，很高兴能做自己的工作...........驾驶风格很安全，旅途很顺利.......我们在路边下车，秃鹫正准备扑上来；嘟嘟车..幸运的是，我的酒店就在步行距离内。此外，巴士门口就有一台自动取款机，这也帮了大忙.................总之，服务非常好，我向任何考虑这次旅行的人推荐它.....

巴士很准时，我们很早就到了。小巴状况良好，但非常狭窄。驾驶有时会颠簸、快速且不稳定（但在东南亚旅行时已经预料到了这一点！） 工作服 旅程一点也不糟糕

公共汽车还可以，但是司机很疯狂，他们总是在无处可去的地方停下来取东西，非常奇怪，我们真的很害怕。带上你自己的食物，因为停车真的很糟糕。

他们迟到了，没有沟通。然后我们被送到一个加油站，不得不再次等待长途汽车到达...当我们最终被送到时，我们不知道我们是否在正确的地方，因为没有人会说英语，这是一种公平的方式在市中心之外...

去万象的路又快又顺，路上停了一站，面包车干净漂亮:)

在火车站取票，开车一站，落地签证并由工作人员带到巴士上。一切都超级简单，尽管这对我们来说仍然很不寻常，因为我们一周前才到达亚洲。巴士司机也非常友好，花了很少的钱带我们去旅馆。

他们忘记了我们。他们确实设法让我们乘坐另一辆小型货车，这就是为什么我没有给予最低评价。但我们按照描述中的说明做了一切。出发前 30 分钟在餐厅门口等候，但他们一直没有来。最终打电话给他们，我们被一辆嘟嘟车接了，然后把我们送到了一个常规的公交车站。由于我的糟糕经历，我真的不能推荐这个。您最好在当地办事处或酒店预订。那里有很多公交车

这次旅行本身非常愉快。火车上的工作人员非常友好。整个旅行期间一切都保持干净。关于预订我不太乐观。工作人员在退款时犯了错误。本来应该退还到我们的信用卡上，但是当我们想要去 12Go 办公室时，一位工作人员给了我们现金退款。后来我们收到一封电子邮件，其中有两个选项：要么通过 PayPal 退还退款，要么在办公室支付。由于我们第二天要乘火车，所以我们决定在乘火车之前去办公室。与此同时，我们收到了一封带有对待语气的电子邮件，如果我们忽略退款要求，他们会将所有个人信息提供给铁路工作人员。铁路工作人员和12Go工作人员会在车站等我们，并会取消我们的车票。我认为这不是与客户沟通的正确方式。特别是因为我不是犯错误的人。

pickup location and time were unclear. Vien-pak Sleeper bus was comfortable, and cozy with 2 people sharing the bed. Pakse-don det bus service was erratic and communication was poor. Delayed for an hour because of one passenger. Arrived in one piece, so I guess it's all fine.

The bus was on-time (actually got to Luang Prabang early), but the conditions were pretty bad. The shuttle that takes you to the bus station at 18:00 didn't mention that you have to wait 2.5 hours at the station (food stalls close by the time you arrive). Also, the bus operators have no idea what assigned seats mean. It's mostly first-come first-serve and everyone ignores their ticket's seat number. It was a hassle finding a bed and the sheets smelled terrible.

Cheap and efficient.

Regular updates and reminder. Staff is nice and responsive

Bus was very comfortable and hardly anyone on it so we could all spread out. But very spacious anyway. Driver good enough, a bit grumpy but that’s ok. Snack pack given out. Visa process in Laos was quick. Was early to Luang Namtha BUT got dropped as bus terminal out of town and no tuk tuks or taxis at night. Had to hitch hike which as a lone female was frightening. Only time I could arrive though was 9pm. Contact your hotel before to see if they can pick you up. Other than that v good experience though.

All fairly good but was dropped off at train station where couldn't get bus north which is where most people are heading so had to get half hour tuk tuk across town. Not very useful drop off point.

Simple bus, confortable seats. Moreover it was almost empty and I could lie down.

Stuck three of us in tiny compartment over engine at back of bus. Not impressed. These spaces not designed for three large western guys.

waited more than 1hour before a restaurant before they search us without saying anything the barkeeper had to call twice to Naga to ask if they come and when

Friendly operators from start to finish and very helpful with border crossing and sim cards.

I like this... It wasn't hassle like I experienced on the way to Vientiane from Bangkok... It was a direct bus from Vientiane to Bangkok... Everything was okay...i was informed from the time you leave... :) thanks

Great. Left it till last minute to pick us up but suppose can understand the logistical probs.

All good. Lovely people running the service. Just a suggestion, maybe have the meeting place for pickup at a place where people can escape the heat while the wait for the driver. Thank you

I bought the ticket via 12go and I am aware that they are only selling the ticket and are not operating the buses. The bus had 12-15 passengers, give or take, during the tour. The trip between Vientiane and Luang Prabang was interesting and I can summarize it as: Pro: - We made it all the way without any incidents . That said there was several near-misses and some serious incidents observed on the way (see below) - The driver of the bus was politely and friendly - The air-con was not to cold (which is often a problem on this buses) - Plenty of stops en-route (might be annoying for some) ensured that the engine - and most importantly - the brakes could cool down before continue the ride. Con: - We observed a truck involved in a "front to front" collision with another heavy vehicle. This caused some delays both southbound and northbound. - We observed an incident involving two motorcycles with at least two fatalities. Shocking! - I showed up the 1 hour before pick up (as instructed on the ticket) just to experience that I had to wait for 1 hour and 20 minutes for the pick-up. - At the bus station there was some confusion about which bus to take, wen it was leaving etc, but it was sorted out in the end. - The bus was old, noisy and had seen better days. But remember- this is Laos - The roads was bumpy, and to some extent, unpaved. But remember- this is Laos

Good trip, good service, beds quite small for 2 people but not much you can do about that! Actually a quite enjoyable 20 hour bus ride!!

Everything is good, except there is no charging station

It was not a sleeper bus. The only quality that could hint to a sleeper bus is that the seat reclined a bit. Only problem was that if you actually did recline the (highly uncomfortable) seat back it hits the person behind you and takes away the already non excisting leg space. In the ticket it said that it could be an older bus but that once you crossed the boarder the bus would change into a sleeper class bus. It did not. The bus ride lasted abou 20-21 hours so you can imagine the joy. I was quite dissapointed as was the whole bus full of people. I am quite short (5'2/157cm) but I left the bus with sore legs, back, neck and arse. I dont want to imagine what it would have been like for someone taller. The thought that kept occurring to me during the journey was: my school bus at home is more comfirtable than this. At least there's wifi on that. On a positive note the staff was very nice, the snacks they gave were good as well and you meet a lot of nice, new people who also think the bus is horrible. That's at least something to bond over.

We didn’t change into a sleeperbus. The bus was okay but not for 20 hours. Very late stop to get dinner.

They picked us up from our hostel. Left the bus terminal an hour late but I think that’s okay. Thank you!

Really not a good experience. If I did it again I would pay the small amount more and take a private taxi

The bus was late Aircon didn’t work to it fullest Sketchy road, but the driver handled it very well

More than 1 hour late bus with no explanation, different kind of vehicle

We were expected to leave at 0900hrs but left at 1000hrs. Very disappointed

- The information about boarding and the pickup point was inadequate. - There was a delay of 1,5 hour. - The bus was nice and clean. - The staff was friendly.

we were packed into a mini bus for over 4 hours. 2 passengers had to sit on tiny pull down seats and virtually had their knees around their ears !

The problem is GoAsia. They sell a trip that does not exist. It said Naga travel leaving 9am. But there is no Naga 9am trip from vientiane, only the 9.30 Soutchai one. This one left only after 10am. Trip itself fine.

Bring some earplugs and you are fine.

We booked on 12go.asia. Unfortunatly they charged more to book the bus than the cost of the bus itself. If you book the bus with a local travel shop or at the bus terminal itself it’s much cheaper. On the site it’s also sold as an VIP bus, when it’s just a normaal sleepingbus with not much of sleepingspace.

22 hours with no sleeping bus. No lights at the toilet and was smelling really bad. Hopefully i had bought some snacks and water because the bus did no stop for this until 19 hours later. Good thing is that drivers seemed friendly and could understand English.

Got my ticket very easy

The bus drivers were kind.

This was a surprisingly comfortable journey in a pretty good bus. The Air con worked and the seats were comfortable. We were late starting and late arriving but just by 30 mins which isnt bad.

Was not happy at all. The bus was late by two hours and there was no communication to when the bus was arriving.

The bus was very nice. New and clean seats. AC level just ok. The road a bit bumpy

Considering the road is so bad the driver managed it wonderful, but don't expect to arrive on time or sleep much: it is too bumpy. No toilet on board, the driver stopped periodically and we had to pay to use toilet. Bed was clean and water was provided :)