Family Service
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- Reviews
關於 Family Service
雖然有些旅客對麵包車比較遲疑，但麵包車因其目的地多、價格有競爭力已成為一些旅客最喜歡的交通工具之一。麵包車也比大巴更加靈活。如果你臨時要前往一些地方，麵包車運營商總能優先滿足你的需求。實際上，如果你運營著一輛10-15座的麵包車，要開通一條新線路是十分容易的事。
Family Service經營麵包車業務，並提供便捷的網上訂票服務。如果你正想坐麵包車旅行，請查閱運營商的相關信息。
Family Service 的主站有哪些？
Family Service運營的麵包車往返於以下車站:
- 萬象酒店換乘
- Vientiane Transfer
- Vang Vieng Transfer
- 萬榮酒店換乘
- 萬象南部汽車站
- 萬象中轉
- Ing Ing Mountain View
- Ban Lakkham River View
- 萬榮中轉
- 4000 islands
Family Service 最熱門的路線有哪些？
Family Service 的箱型車等級和價格為何？
一般而言，麵包車只有一種座位等級。不過，你可以通過運營商查詢並選擇麵包車車型。一些麵包車只能容納9-10名乘客，另一些可容納多達15名乘客。第一種麵包車會有更大的伸腿空間、更寬的座位和更舒適的體驗，而第二種麵包車在手腳伸展和行李安放的空間方面都比較有限。查閱乘客對Family Service麵包車服務的評論，幫助你判定運營商的服務能否滿足你的期望。
麵包車旅行的優點和缺點
麵包車旅行的優點
- 麵包車通常能夠到達大巴和火車都不能到達的地方，包括二級城鎮和小村莊
- 通常情況，如果你的旅途距離相對較短，麵包車因為比大巴小，更易操作，是你到達目的地最快的方式
- 麵包車可以讓你在途中方便的地方下車——不一定要到終點站，這樣可以為你節省大量的時間和費用。
麵包車旅行的缺點
- 一些麵包車空間狹小難以安放行李。實際上，幾乎所有麵包車的行李空間都比較有限，如果你有多個背包、雙肩包或手提箱，可能最好單獨為行李買個座位——是的，你要為旅行支付雙倍費用
- 務必覈實麵包車是按時刻運行還是滿載運行。如果是滿載運行，你可能會等很長時間，因為在某些路線上麵包車需要花很長時間才能滿載。
- 眾所周知，麵包車司機以超速而臭名遠揚。即便是聲譽最好的公司有時也難以保證司機按照限速規定行駛。無論麵包車司機是否要求你系安全帶，坐麵包車時都要系好安全帶
- 如果你很容易暈車，而你的旅途有蜿蜒曲折的道路，那麼坐麵包車比坐大巴更容易暈車。為了安全起見，請在出發前半小時服用暈車藥。
Family Service 公司評價
F
巴士 臥艙, Family Service, 2026年2月11日
Man muss unterscheiden zwischen den verschiedenen Unternehnen, bis zur Grenze nach Kambodscha verlief alles reibungslos, dann gab es einmal eine Autopanne in Kambodscha kuez hinter der Grenze, sodass improvisiert werden musste, was nat. auch zu einer Verspätung führte. Kann passieren
J
計程車 Standard 3pax, Family Service, 2025年6月15日
Der Fahrer schaut mir zu oft aufs Handy und fährt immer wieder über die Linien. Die Autobahn war jedoch leer. Dann zupft er sich noch mit einer Pinzette Haare aus dem Gesicht und der Nase aus. Ernsthaft??? Für Asien vermutlich ein normaler, guter Fahrstil, aber ich finde wenn man beruflich Gäste fährt, kann man sich schon an ein paar Regeln halten.
廂型車 標準艙, Family Service, 2025年5月22日
I thought that we would depart at 13:30, but we had to wait for other guests to be ready, and it was rainy as well, so we started around 14:00. In stead of going on a minivan, we took a a bus which was more comfortable. Finally, we arrived to Vang Vieng earlier than the itinerary. Anyway, the service was great and departing a bit late was not a big problem.
S
廂型車 標準艙, Family Service, 2025年4月23日
Picked up on time at my hotel, minibus was brand new, comfortable, air con nice as you wish.
Driver was aware and drove safely in traffic and on express way. Cheap as chips!!
M
計程車 Standard 3pax, Family Service, 2025年3月19日
All good, the driver was a few minutes early and I was at the airport with lots of time to spare
A
巴士 標準艙, Family Service, 2025年1月14日
Great service, picked up from my hostel and delivered to bus station in Hanoi. Very comfortable sleeper bus. Frequent stops for toilet and food. Border crossing was very well organised.
M
廂型車 標準艙, Family Service, 2024年11月7日
Alles war super. Pünktliche Abholung am Hotel, schneller Transfer, genug Platz im Minibus.
K
廂型車 標準艙, Family Service, 2024年8月15日
Ac didn’t work well and the seats a bit uncomfortable. Other than that everything went smooth and we arrived fast and on time.
J
廂型車 標準艙, Family Service, 2024年8月5日
Grundsätzlich war die Leistung wie beschrieben und gut. Die Ankunft erfolgte planmäßig. Der junge Fahrer vom Hotel zur Grenze ist aber gefahren wie der Henker. In und die anderen Gästen hatten Angst einen Unfall zu bauen…
A
廂型車 標準艙, Family Service, 2024年3月20日
The team is super supportive! They really know their job! Thank you a lot!
B
廂型車 標準艙, Family Service, 2024年2月14日
Comfortable and good ride. Hotel to hotel - worries free travel. There was more people, so they got us a proper bus. We arrived an hour late, as expected in Laos.
J
廂型車 標準艙, Family Service, 2023年12月11日
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
L
巴士 標準艙, Family Service, 2023年10月30日
Driver was very punctual In fact even earlier to pick us up He made sure we were on the correct bus before leaving us Bravo to the excellent service
M
廂型車 標準艙, Family Service, 2023年9月28日
Pünktlich wurden wir von einem Tuck Tuck am Hotel abgeholt und zu einem Sammelpunkt gebracht. Auch dort ging es dann pünktlich los nach Vang Vieng. Es ging über die Autobahn u d daher war die Fahrt sehr entspannt und auch am Ziel sind wir pünktlich angekommen.
M
巴士 標準艙, Family Service, 2023年9月11日
14 hour journey took 20 hours! No mechanical issues or traffic instead stopping every 1-2 hours for cigarette and toilet breaks. Solo female traveller dropped off at 3am on the side of the road in pakse and told to get out instead of the bus station. Before getting on bus was told i had to pay extra 50,000 lak to get on. No explanation to why. Pay the extra £20 to fly. Wish i did
A
廂型車 標準艙, Family Service, 2026年10月2日
I got not even a pick up!
C
廂型車 標準艙, Family Service, 2026年9月30日
Not the van as showed, no Space for the legs , conductor was on the phone , no safety belt
N
廂型車 標準艙, Family Service, 2026年9月7日
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
巴士 臥艙, Family Service, 2026年9月3日
顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
I
廂型車 標準艙, Family Service, 2026年8月22日
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
M
廂型車 標準艙, Family Service, 2026年8月12日
Waiting too much between connexion between the boundary and the station. Condition where pour.
C
巴士 標準艙, Family Service, 2026年8月12日
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
P
廂型車 標準艙, Family Service, 2026年8月11日
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
J
巴士 標準艙, Family Service, 2026年8月11日
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
B
巴士 標準艙, Family Service, 2026年7月18日
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
E
廂型車 標準艙, Family Service, 2026年6月29日
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
L
廂型車 標準艙, Family Service, 2026年6月8日
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
G
廂型車 標準艙, Family Service, 2026年6月7日
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
J
廂型車 標準艙, Family Service, 2026年6月6日
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
J
廂型車 標準艙, Family Service, 2026年5月17日
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
J
巴士 標準艙, Family Service, 2026年5月7日
They picked us up from our hotel and it was a comfortable trip.
R
巴士 臥艙, Family Service, 2026年4月22日
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
K
巴士 臥艙, Family Service, 2026年4月22日
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
D
廂型車 標準艙, Family Service, 2026年4月13日
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
L
巴士 標準艙, Family Service, 2026年4月10日
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
T
廂型車 標準艙, Family Service, 2026年4月10日
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
A
廂型車 標準艙, Family Service, 2026年4月5日
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
R
廂型車 標準艙, Family Service, 2026年4月3日
I paid for a Van and got a bus..
R
廂型車 標準艙, Family Service, 2026年4月1日
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
T
巴士 標準艙, Family Service, 2026年3月26日
It smelled very, very strongly of pee the whole time on the bus, it was horrible
L
廂型車 標準艙, Family Service, 2026年3月25日
Bus was confortable
C
廂型車 標準艙, Family Service, 2026年3月20日
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
M
巴士 臥艙, Family Service, 2026年3月19日
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
M
計程車 Standard 3pax, Family Service, 2026年3月16日
Fast and efficient
P
廂型車 標準艙, Family Service, 2026年3月11日
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
J
廂型車 標準艙, Family Service, 2026年3月11日
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
L
巴士 臥艙, Family Service, 2026年2月25日
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
L
巴士 標準艙, Family Service, 2026年2月24日
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
G
廂型車 標準艙, Family Service, 2026年2月16日
Replaced mini bus by bus and took more than 1 hour to depart
L
巴士 臥艙, Family Service, 2026年2月15日
Just keep attention, as you have to share beds (or buy 2 tickets for yourself!!)