Supposed to go from sapa to halong bay, first bus to hanoi was so low/delayed that the 2nd just left us behind because we were ‘too late’
So we got stranded in hanoi, never reached our hotel booking in halong bay. Still waiting for a partial refund. Pls don’t use this bus service
The ventalation was dripping water.
We got very wet and when we told the driver He just laughed at us. Finally he gave us a roll of toiletpaper. When we asked hin to stop he ignored us, luckly he needed to get gas after an hour. At the gas station we finally got to change into dry clothes. Otherwise the drive was okay, but definately avoid sitting under the vents!!!
巴士 Limousine 13, Daiichi Travel, 2026年11月14日
T L
Tommy L
Not sure why we stopped when we were 30mins out from lam coc
巴士 Limousine 11, Daiichi Travel, 2026年11月13日
A K
ASHA K
It was a very smooth ride. We were on the bus and it was very comfortable and spacious. The bus also had a rest stop to take break. The driver was professional too. The pickup point was easy to find as well in Hanoi. Highly recommend for the bus trip to Ninh Binh from Hanoi!!
巴士 Limousine 10, Daiichi Travel, 2026年11月10日
M V
Maurits V
Comfortable seats and they picked me up at the hotel.
The entire trip was very well organized and went very well!
巴士 Bus + Speedboat, Daiichi Travel, 2026年11月8日
S S
Sebastian S
The Busride itself is 5 Stars, there is a toilet/shopping Stop in the middle there want you
巴士 Limousine 11, Daiichi Travel, 2026年11月7日
M S
Mac S
Easy to find departure office . Great coach super comfortable and clean . Recommend anyone travelling to use this , trusting and reliable
巴士 Limousine 10, Daiichi Travel, 2026年11月6日
I T
Inbal T
We booked a van from Hanoi to Mai Chau. A ended up driving in a small car cramped with other passengers. I had to sit in the middle and finished the journey with a back pain.
巴士 Limousine 13, Daiichi Travel, 2026年11月4日
G H
Greta H
You have to update the pick up location. I ran around tam coc to find my bus and I called the number and it barely helped, the women spoke poor English.
巴士 Limousine 10, Daiichi Travel, 2026年11月2日
L L
Laurent L
The driver was very nice and he drove well, but we were 7 people in a car and we were tight. I was in the middle on the bench which was not comfortable. We arrived at our destination an hour after the scheduled time, as often.
巴士 Limousine 13, Daiichi Travel, 2026年11月2日
S V
Sandra V
Drop off was different from what was advertised
巴士 Limousine 11, Daiichi Travel, 2026年11月2日
T L
Tamara L
We went from Hanoi to Sapa and it was a really nice experience. The bus was really clean, confortable and we slept all the way. We have 2 more trips like this because of that first experience.
巴士 VIP Cabin 22, Daiichi Travel, 2026年10月29日
C B
Cas B
Great service, speedboat is very crowded but takes only 10 min 👌
It was amazing, punctual. You can charge your phone with usb a und c (:
You had enough space bit you should ask when bring more than a backpack luggage. A big travelbackpack would be too much to fit. We had a 2 hour ride and a bathroom break. The driver told us everything to know with his translator app. It was very well organised ☺️
It was very cod inside so bring a light jacket with you to your seat. We loved it !!
巴士 Limousine 11, Daiichi Travel, 2026年10月29日
S P
Stefano P
The staff weren't exactly the friendliest, let's put it that way.
Lovely air conditioned journey with reclining seats . Happy days
巴士 Limousine 11, Daiichi Travel, 2026年10月27日
A P
Anna P
The staff could have been a little more friendly and more helpful in answering questions, but overall it went well, they were on time and the bus was comfortable
巴士 Bus + Ferry, Daiichi Travel, 2026年10月26日
A R
Anandi R
On time, good driving, bus was clean and professional. Had a great massage in my seat on the way to my destimation. Will highly recommend them.
巴士 Limo 16 seater, Daiichi Travel, 2026年10月26日
J M
Jeremy M
Good driver drove safely and was on time. They even stopped to drop each person off at their destination rather than at the opera house. 100% will use this shuttle service again. Thank you
巴士 Limousine 9, Daiichi Travel, 2026年10月26日
T L
Tracy L
When I purchased the tickets it indicated the bus leg to TamCoc was a sleeper bus. It was not. The driver to TamCoc was terrible. I am very used to Vietnamese driving. This man was the worst. We then transferred to a minibus to take us to our hotel. This driver dropped us off about 100M and pointed down the road to our hotel. We had 3 heavy suitcases and 2 backpacks. I thought maybe vehicles weren’t permitted until 2 other vans drove straight through to drop people off. Very poor service
Comfy bus was great. However, we were delayed by around 30 minutes by the driver finding a petrol station and filling up. We then only went 15 mins until the first rest stop when we really just wanted to get going by that point as it had been 45 mins and we were still very close to our starting point which was frustrating.
巴士 Limousine 11, Daiichi Travel, 2026年10月22日
I A
Ismail A
Very Simple, i like that. We had a very Comfortable Bus.
巴士 Limousine 11, Daiichi Travel, 2026年10月20日
A T
Aileen T
We ended up in more of a bus than a van but it was even more spacious and had so much room. It went exactly on time and got us to Tam Coc a little bit later than expected but not by much. Would highly recommend.
巴士 Limousine 11, Daiichi Travel, 2026年10月19日
Y L
Yiping L
The whole journey was smooth in each connection, so we didn't need to wait long. The staff was very helpful and friendly. The total journey was about 3 hours. And the staff arranged a transfer close to our hotel, which was a big plus. I also used this company for Ninh Binh to Cat Ba. Highly recommended.
巴士 Bus + Speedboat, Daiichi Travel, 2026年10月19日
B P
Bruce P
The bus arrived at the destination 1 hour 45 minutes late.
巴士 VIP Cabin 22, Daiichi Travel, 2026年10月17日
K S
kirk S
Very clean. New bus.
巴士 Limousine 10, Daiichi Travel, 2026年10月16日
Y L
Yiping L
It's bus + speedboat. The total time is nearly 6 hour, including 30min lunch time and waiting time (15-20min for the speedboat together with the other Daiichi group). However, the staff were great and did the good job to get us to the hotel. Despite the longer travel time, the overall was still great.
The bus turned up right on time. Convenient journey
巴士 座位車, Daiichi Travel, 2026年10月15日
I F
Isabelle F
Bus Was clean inside and we got 2 blankets to feel comfy. Bus stopped two Times and we had Time to go the bathroom, no need to use toilet in the bus. We’ve lost time to arrive to Sapa cause we stopped to wash the bus. Company should do it without customers it will be better.
巴士 VIP Cabin 22, Daiichi Travel, 2026年10月15日
J B
Jessica B
I was texted by two different numbers who “confirmed” 5 different pick-up times. The communication was very confusing and unclear. My seat was in the middle of the back row bench seat (not an individual seat like in the listing photos), where there was no AC and no seatbelt. Every time the driver pressed the brakes, which happens often in the traffic-filled streets of Vietnam, I was jolted forward. I almost fell into the aisle in front of me numerous times. It was a crowded and sticky ride, spent fully bracing my body so that I wouldn’t fall forward.
I hate to leave bad reviews - and I wouldn’t, if I had expected and signed up for that level of comfort. I got to my destination safely and the situation could have been worse. Ultimately, however, this experience was very different than what the listing promises.
巴士 Limousine 9, Daiichi Travel, 2026年10月14日
J F
Joseph F
No exact location provided, for pick-up. Driver didn’t give me call before leaving
巴士 Limousine 9, Daiichi Travel, 2026年10月13日
H V
Helena V
Perfect, on time and very clean and comfortable bus.
巴士 VIP Cabin 22, Daiichi Travel, 2026年10月12日
4
4sjndwkb7c
The Driver was so tired, he had to Hit himself every Minute. He Drove 50 all the time so we Need 3 instead of 2 Hours. But Even then he could Not hold his line of the street. We were afraid to get into an accident.
巴士 Limousine 11, Daiichi Travel, 2026年10月12日
M M
Mary M
Professional and smooth transfers. Air conditioning struggled a little on the bus but drivers were helpful and friendly
巴士 Bus + Ferry, Daiichi Travel, 2026年10月11日
J A
Juan A
It was comfy, safe and a great experience
巴士 Limo 16 seater, Daiichi Travel, 2026年10月9日
S Y
Sonam Y
Everything was ok but they called us 1 hr ahead of time and there was no seat to sit and wait.
巴士 VIP Cabin 22, Daiichi Travel, 2026年10月9日
J N
Joanna N
Last to get on and we were at the back with no working seat belts. Our luggage was at the side of us as the back was full which was a blessing as on route the back doors came open and the driver had to pull over quickly on a busy road.
On arrival into Hanoi we were take to the hotel that we had been at on a previous trip a month ago so then felt the driver was annoyed with us when this was not our fault. Old tired bus, ok for a short journey.
巴士 Limousine 9, Daiichi Travel, 2026年10月8日
I D
Ignacio D
The address information was wrong. I almost lose the bus because i had to literally run from the wrong direction that was provided to the real address. Luckily the right address was given by an other agency. If no one helped me i could lost the ticket and the bus.
The operator was even rude. Because knowing that i had the wrong address(their mistake) told me that my ticket it was going to be cancelled because I didn’t arrive on time(i arrived 1 hour early at the wrong address that they provided me). Imagine all of this happening while i was running to the right address to don't lose the bus at 23:30 at night. Imagine also that i was carrying my bags plus if i lose the bus I didn’t have a place to stay the same night.
巴士 VIP Cabin 22, Daiichi Travel, 2026年10月8日
D M
David M
Had to have luggage in the vehicle with us despite it being well below the maximum dimensions. Driver stopped for 25 minutes about 20 minutes into the journey and then drove very aggressively to make up time, made no sense.
巴士 Limousine 10, Daiichi Travel, 2026年10月7日
J S
Jack S
The overall journey was on time, bus elements of the trip were comfortable and relaxing however the same can not be said for the boat element. As the boat after sunset it was dark, no lights inside the boat whatsoever, what I was most concerned about however is that the driver didn’t see a Massive floating Navigation Aid which had clear flashing green lights and we ended up slamming into it at speed. This jolted the boat cause discomfort and concern for ourselves and a lot of other people. This incident wasn’t even acknowledged by the crew and no apology given which is quite concerning. If it wasn’t for 1 member of the crew shouting at the driver to turn it would have been full head on collision which could have turned out much worse.
巴士 Bus + Speedboat, Daiichi Travel, 2026年10月6日
E K
Elena K
told us wrong location and didn’t update us. poor communication from customer service.