Bangkok Travel Plus

No screens and the seats were not as good as promised

Pretty smooth, got help from 12go support right away through whatsapp when there was a problem with the email I provided. Travel agency was efficient and seemed trustworthy enough. Operator was nice. They did bring us about two hours early from the travel agency to the central bus station so we had to wait there but there's a 7-11 and some shops. The guy who took care of the passengers in ths bus was very nice and smiling, tried to help everyone and made up for his lack of english with his good willingness. Je gave us a butter sandwhich and some water. There was a stop about 5 hours in so that we could eat a highway restaurant by exchanging the bus ticket for a meal, it was very good. Stop was quite fast so be careful not to let the bus go without you. We arrived at chiang mao bus station and not the guest house that was announced by the website, however it didnt matter to us as we didnt intend on staying there. But it did seem to bother a family that had traveled with us and were quite annoyed at the mishap. Bus was ok, I managed to sleep pretty well which is unusual for me in these scenarios, the seat could recline quite a lot and the leg room was fine, I'm rather tall so I ended up having one leg out in the central alley of the bus and squeezing the other one between our bags as there weren't any storage compartiment overhead so had to put them under the seat in front of us. Do recommend packing a jacket or even light sweater for the ac that will be running all the way through if you are prone to catching colds, as well as some earplugs or noise canceling headphones as the fans and ac are really noisy. We arrived pretty refreshed at Chiang Mai and managed to have a a full day of walking around after the trip. Didnt feel the need to catch up on sleep, and didnt feel that tired during the day. So as a night bus, it serves its purpose, even though it looks like it's coming straight out of the early 2000s, and rattles quite a lot.

I didn’t sleep on the bus because it was so uncomfortable and the aircon blows into your face. Someone from the tourist service centre was so nice! Hi’s name was “pop”. First time I had such a nice and good conversation with a Thaï person.

Do you find 2 white earphone on the bus ? I losted it

The people from the Bangkok travel office took us to the bus terminal and just left us there with zero instructions whatsoever. We were wondering around not sure where to go and tried to get help but no one knew our company. Eventually someone found us and took us to a bus which was meant to be vip but really wasn’t very comfortable at all and the toilet was awful. Not nice to be on for 12 hours

We didn’t get dropped off at Khao san road and were left to find our own way there

I booked the Bus from Chiang Mai to Khao san Road but they dropped us at Mochit 2 in Bangkok.

I booked a more expensive VIP bus ticket, but I don’t think I got a VIP bus. The bus was very old, not very clean and really uncomfortable. Compare to other “VIP” buses I’ve taken, this one was definitely the worst.

Bus was different than shown and ac was leaking, some seats not able to recline. However we arrived on time.

The bus was a bit cheap, lot of AC, the sit was broken so I couldn’t really lay down. But we had a stop with proper food, free water and a snack. A bit expensive for what it is. I guess it’s lotery, about what bus you will get.

Not VIP! 4 seats in a row, Not Just 3

Supposed to be VIP, but didn't feel more VIP than the Express bus I took on the way back. Even though the Express was a fair bit cheaper. Aircon's in the back seatings could not be turned off, got quite cold there at night.

The bus wasn’t the one in the picture and there wasn’t any TV, snacks like mentioned. I’m 5’9 so it was very uncomfortable for a tall person but i got to sit up the front and i had my legs resting on the railing in front of me (i was on the top level) as i noticed the other people did it too on the other rows and i woke up to the bus driver smacking my legs down, i understand maybe that could be rude in their culture but no need to smack me while i was asleep. On a positive note, it went a lot quicker than expected, close to 2 hours earlier than expected and i got driven to my hotel room which was great as we got to the station around 5am. The workers at 12go are super helpful and so it wasn’t confusing at all which was great for a first time experience. I would next time go for the more expensive VIP sleeper bus in future as it was very hard to sleep.

No WiFi as promised. Steward didn’t speak English. Free water, snack and meal. Good chairs.

不知道买的不在车站上车，也不到车站下车，感觉很不好