The bus was actually nice but Ive been on a few sleeper buses and never felt unsafe until this one. The driver was speeding and swerving and slamming on the brakes the whole time and everyone was flying around. Totally unnecessary because we got there 3 hrs ahead of time anyway. We were supposed to be dropped off in town at 8am instead got dropped off 3km away from where we were told in the middle of nowhere in the pouring rain at 5am. There was no way to get to our hostel except overpaying another 150k to a “taxi” that was already waiting for us (no grab in ninh binh), obviously intentional
Got placed in the back of the bus, which seemed less comfortable and smaller than other reclining seats - but when booking, there didn’t see to be a distinction in seating and only gave one price option. The journey itself was okay.
However negatives, they do not drop you at the location stated. Dropped us off in the middle of a motorway where we were mobbed by taxi drivers. Be aware, grab here is metered. We were 15 mins (drive) from the drop off, which translated to an hour walk to the drop off location on Google Maps. We also arrived 5 hours earlier (was suppose to arrive at 11, but got there at 6am) with no warning - so it was a hurried rush off the bus and resulted in long wait to check in.
It got us where we needed to be but service was lacking and rude.
巴士 VIP 34, Viet Nam Travel Bus (Việt Nam Travel Bus), 2024年4月20日
ML
Maximilian L
Trip was really smooth. Company was prepared and gave clear instructions.
Negative was that we left with over one hour delay and that we booked this bus because it says that it will drop you at tam coc. In reality it drops you on tam coc fork where some taxi driver already wait for you and you have no other choice than pay them triple the amount a grab would charge you. Grab is not working here in tam coc.
They left us in the middle of the road, 6km from the place where we should have been dropped off, forcing us to take a cab that we had to pay for, having already paid for that service.
巴士 貴賓臥鋪34, Duc Duong Bus, 2023年12月12日
SL
Samantha L
Driver had his hand on the horn all night so impossible to sleep. Dropped us off on the highway not at the designated location in tam coc as specified.
Honestly this was the best sleeper bus we have been on so far. There was a toilet on board and we made one stop half way through at a small restaurant for people to get food. The driving wasn’t too mad like we have experienced before. We arrived 2 hours early and were dropped on the side of the road about a 10 minute drive out of town so we had to get a taxi, but even at 4am we got one very quickly and it wasn’t too expensive.
The only bad thing was that the driver was quite rude and when we realized the bus had stopped right near our hostel, he wouldn’t let us get off, and we had to get off after he had driven 10 minutes in the wrong direction.
The bus didn't stop at the agreed destination. We were forced to take a taxi to Tam Coc because it was half an hour away. This was very disappointing, specially given that it was 6am when we got off the bus.