LP
Luke P3 * driver spoke and played music all the time and was really rude to me for no reason. Even slapped my ass telling me to get on
Otobüs Sleeper 41, To Vietnam Travel, 12 May 2024
R
Rebecca Was fine, as expected. The usual bright lights during the night but relatively comfy. I’m 5ft8 and can never fully stretch out anyway. At one stop the driver wouldn’t let us back on the bus for 30mins..not sure why but was annoying for those who had got off just for a quick toilet break.
Otobüs VIP 20 + VIP 9, Sapa Discovery Travel, 15 Nis 2024
J
Jessica We got moved from our vip bus at 5am half way through our journey
Otobüs VIP 20, Duc Duong Bus, 29 Mar 2024
TG
Theo GTerrible. The bus never came. The staff had very little information and we didn't get any. 1 hour later they did their best to split us between different buses.
The bus we were put into was full and the luggages had to be stored in the corridors in a very unsafe way. People had to walk in the bags to move in the bus (to go to the toilet). The poor staff inside the bus didn't have a place to seat because of this. We were woken up at 7 am to be put in a minibus with no explanation.
However we arrived only 30mn later than planned but not without a lot of stress and tiredness...
Otobüs Sleeper 38, Full Moon Party Tour (Full Moon Party Tour), 17 Kas 2023
AP
Alicia PVery comfortable bus. Pick up was delayed by 1h. We were dropped off at a garage in hue and had to wait for 2h. There were people waiting for us to scam with bike tours, some girls went with them and got lost - please don’t join them for a tour. After waiting for 2h we took a minivan to Hoi an, which was ok.
Otobüs VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 3 Eki 2023
YZ
Yassine ZWe were asked to come early than scheduled due to the bus
Otobüs VIP Sleeper 34, Duc Duong Bus, 3 Eki 2023
SC
Stefan CThe bus was two hours late. The first hours until Hue were indeed in a luxury bus. The bus itself was fine, the driving however was incredibly wild and bumpy, making several people nauseous. However, in Hue we were told to get out and transfer to a smaller van. This van took another two hours to arrive. Once it got here, it was more like hitching a ride with a postal van than the luxury bus transfer we booked and paid for. The van easily made 10+ stops, pushing boxes in and out of the van. This includes boxes at your feet and next to your shoulder. I had to sit three hours next to a box crawling with little bugs, with no leg room because someone else's bag was put there (so again more boxes could be pushed into the van).
Very very far from a luxury bus experience
Otobüs VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 28 Eyl 2023
JK
Julian KBeside the fact that we had a delay of 1 hour at the beginning, we arrived more than punctual. We had a good sleep in the bus and the breaks absolut good.
Be aware if you have to drop-off somewhere on the route. Not all passenger had been waked up, so they got of the bus in another city
Otobüs Sleeper 41, Grouptour (Công ty du lịch quốc tế Grouptour), 22 Tem 2023
ME
Mary EBus was almost 2 hours late. Bus driver was extremely rude at pickup and spoke no English. Wouldn’t even show us our names on a list to confirm we were getting on the right bus. We had to change buses in Hue, which was not specified on the ticket, and the change was extremely chaotic and no one knew what was going on. 12go voucher did not specify the drop off address, and it was not provided to me when I messaged the bus via WhatsApp. Only good thing was that bus was clean and seats were comfortable if you didn’t get a middle bed.
Otobüs VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 9 Tem 2023
AL
Agnes LWe got to the bus, and then after 10 km they told us to get off. We did not have any bunk, we were on the floor. So they said we have to leave the bus and wait for an other one.
It was quite scary, no one was able to told any sort of information, what kind of other bus should we take etc.
Otobüs VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 27 Haz 2023
