DB
Daisy BForgot to pick us up, waited nearly 2 hours for them to send us a random cab to then drive us down the motorway to the bus. Worst travel experience in Vietnam so far.
Otobüs Express 16, Techbus VN JSC (Techbus Vietnam Joint stock company), 7 May 2024
IK
Ioannis KSharp on time,super luxurious,fast with massage seats!
Otobüs Limousine, To Vietnam Travel, 20 Mar 2024
AK
Anna KI booked 5pm bus, but was informed that it was sold out and was offered a 6:30pm bus. The bus didn't arrive until 7:30pm even though we were repeatedly told it's coming in 5-10 mins for an hour straight.
As it turned out, all passengers on the bus booked a bus for a different time (5:30, 6:30, 7:30) from different companies and all waited until 7:30pm while being lied to that the bus is coming in 5-10 minutes.
The bus looked nothing like the picture, cramped 7 people in a van.
Otobüs Limousine, To Vietnam Travel, 6 Mar 2024
KJ
Kaushi JThe vehicle was comfortable. The staff coordinated the pick up well and checked on us to make sure we were on board. Since all the passengers were early the vehicle left early.
Otobüs VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 24 Kas 2023
M
Mateo We bought a ticket for an 11:30 ride. The bus came and there were 2 people inside already who had been picked up at 11. We waited in the same spot for over an hour until some people who bought tickets for the 12:30 ride came and off we went. This company offers a lot of time slots but only leaves when they fill the bus, so do not trust the time it will take to arrive to destination as you may spend a looooong time waiting in the bus.
Otobüs Express 16, Techbus VN JSC (Techbus Vietnam Joint stock company), 8 Kas 2023
OB
Ophir Ba booking that was made for 11:30 changed last minute to 12:30. had to cancel last minute and book again. the booking agent did not help at all, did not offer to replace the booking or help in any way. had to do it all by myself last minute
Otobüs VIP 12pax, Grouptour (Công ty du lịch quốc tế Grouptour), 22 Eyl 2023
EM
Eric MThe operator doesn't have any bus or van available. He informed us at the time we supposed to go. Fortunately he found one but we had waited for 30-60 minutes.
Otobüs Express 45, Grouptour (Công ty du lịch quốc tế Grouptour), 10 Eyl 2023
MM
Michael MHad to transfer twice. Spent nearly an hour all in all waiting to pick someone up. Absolutely ridiculous.
Otobüs VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 1 Haz 2023
SA
Sebastian AWe reached our destination, but the driver drove absolutely recklessly. During the journey, he almost invariably had his smartphone in his hand, plucked hair from his face with tweezers, drove far too fast and showed little consideration for other road users.
Otobüs VIP9 Express, Techbus VN JSC (Techbus Vietnam Joint stock company), 7 Nis 2023
LR
Laura RI started the vehicle when I got in , all the way I use the cell phone, and I whistle the horn
Otobüs VIP9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 18 Mar 2023
