Confortable bus, clean, toilets are usable, a bit cold but they give you a blanket.
I booked the front seats on website, but seat number didn't match so I was 2nd row.
One stop at 2am where you can grab food.
Overall good experience
The driver was a great,support lady was great and fellow passangers was great.The speed for the bus was safe.There is only one area of improvements required, more English is required from the driver and support lady especially foreigners from English speaking countries.
รถบัส เอ็กซ์เพรส, Transport Co (บริษัท ขนส่ง จำกัด), 20 ก.พ. 2023
All though journey was perfect.
But the seat numbers which i got from the 12go was exactly same as operator and as boarding started we got totally different seats.
If you are Vegetarian then it is hardly recommended to manage your food during the journey.
For vegetarian, the food they provide is not even up to the mark.
Overall experience we got with 12go is fantastic. We got every details perfectly from 12go. Thank you.
รถบัส เอ็กซ์เพรส, Transport Co (บริษัท ขนส่ง จำกัด), 5 พ.ย. 2022
Excellent from hotel in Phuket to Phuket border
Average from Phuket border to Bangkok, mainly because the lady driver was obviously tired (I understood that the previous day she drove other customers also from Phuket to Bangkok and slept only 3 hours). It was obvious that she was exhausted, need to ensure she’s not sleepy while driving by distracting herself in watching movie in her phone, hence drove dangerously at times.
I didn’t dare to nap as I had to ensure she’s watching the road correctly.
I understand she simply tried to earn an honest living and the situation in Thailand is difficult now. So, please do NOT punish her.
However, it would be helpful if the company helps to ensure drivers not only fully vaccinated but had enough rest prior to such a long journey for the sake of everyone’s safety.
I made it safely finally after exactly 12 hr journey. I hope she made it safely as well to her rest place that evening.. and hope she managed to sleep enough before driving other customers.
แท๊กซี่ Premium Car 2pax, Glassflower (Glassflower), 23 ส.ค. 2021
BR
Baba R
Firstly, the travel time is wrong which says 20h 21m actually it is around 14 hrs includes 30 mins stop at 9pm for dinner.
The desination is Southern Terminal Bangkok and no worries it will go to Mochit Bus Terminal also which is very advantageous since it has lot of connectivity. Please check with the staff.
Pick up point at Thalang is quite confusing since there is no bus terminal over there its just a pickup point, location is exact which is opp. to Thalang Police station.
รถบัส เอ็กซ์เพรส, Transport Co (บริษัท ขนส่ง จำกัด), 20 ก.พ. 2024
KD
Kayleigh D
Horrific was dirty felt gross and arrived 6 hours early at 5am, had to wait at the bus station for 2 hours alone as couldn’t get into my accommodation. And they were late to pick up, and the location for pick up was wrong very stressful
รถบัส เอ็กซ์เพรส, Transport Co (บริษัท ขนส่ง จำกัด), 13 ม.ค. 2024
NK
Nikita K
Bus went late around 2 hrs and there was no blankets, it was cold due to AC
The booking system is straight forward and easy to use. The bus was clean. The driver was polite. The journey was okay; although the seats recline far back, the seats are a little uncomfortable but loads of leg room!! The occasional squeak from thr bud as it hit a bump but overall the experience was good to excellent.
