The bus was clean comfortable they give you water and snacks. At the beginning of the trip they tell you haw many stops you have to go to the bathroom. The steward was very friendly
If you’re worried about getting messed around, then just go with IBIS, we’ve always used them and have always had professional service where they actually care about their passengers. Will continue to use them in the future.
The overall trip was quite ok. We arrived about 2 hours late mostly due to traffic and the time spent when crossing the border.
The bus does not have a lot of leg room, but it’s manageable. Also, we had enough brakes, they provide slippers, water and a free lunch.
You will need to leave the passport and the visa (if required) when leaving PP, and they will help with the visa procedures. When exiting Cambodgia I had to personally go to the office, and when entering Vietnam you need to take your luggages and go through customs (there is a line for groups). Also, you will need to change the bus at some point. The communication in English was limited, so I mostly followed what the other passengers were doing.
Overall, it was a good price value for the journey.
รถบัส รถนอน, Khai Nam Transport, 17 เม.ย. 2024
J
Jake
Border crossing was smooth but my bus arrived almost 2 hours late
รถบัส รถนอน, Khai Nam Transport, 12 เม.ย. 2024
TH
Tanja H
No tables, recline of the seats only a little bit possible, bad communication Crew to guest. They should let us know some Minutes before a stop, that we will stop. Instead they pushed us after the bus stop. Bad English skills of the crew, bad behavior, watching movies next to guest without headphones. Would be easier, when writing the complete Adresse for PickUp and DropOff on the voucher instead of „Ho-Chi-Minh City“.
รถบัส เบาะนั่ง 41, Airbus, 17 มี.ค. 2024
CC
Crystal C
Smooth driving, comfortable seats, water given out, 2 stops (one was the border). Driver’s assistant was helpful in fixing my seat that was broken, and then allowing me to change seats. Left on the dot, arrived about 30 minutes late due to rush hour traffic (took the 11am bus).
Print your visa before the bus ride! This is paramount as you will give over your passport and visa at the beginning of the trip. Don’t be upset with the giving and getting your passport, taking your luggage off the bus only to put it back on, waiting around, etc. If you spoke Khmer, I’m sure they would be happy to explain the specific border policies to you. Since you don’t, that’s YOUR problem. Be patient, just do as you are told, you get where you are going in the end.
รถบัส เอ็กซ์เพรส, Long Phuong Cambodia, 3 มี.ค. 2024
PT
Philipp T
I read that the use of horn was excessive, and it really was. I was okay with the “aggressive” driving as it meant we would arrive faster but the first hour, the driver must’ve honked at least 100 times. AC didn’t fully work in the back. As we entered it felt nice and cool but in the back we were sweating for the whole duration. At least we had the whole row of 5 comfortable laid back seats to ourselves. My travel buddy would give it 2 stars due to mostly the heat but also other aspects, like the lack of communication skills… no English was talked nor understood (like I already read before). Border process was fast, yet unorganized. Our passports were taken at the beginning which was okay for me as this is seamungly common procedure here. We had to take out our bags to cross the border which was conveyed by shouting go go go (no first calm contact just immediate shouting like we were hostages) and then pointing to the back making discomforted noises as we were leaving without our bags… other than these “minor” incidents (for me it was manageable yet frustrating, for my buddy it was hell) the ride was quick, booking was easy and well organized, and it was cheap. We left where we were told and arrived where we should. Pauses were every 1-2 hours, which felt enough. I would do it again, my buddy wouldn’t, make of that as you will. Hope this helped.
รถบัส รถนอน, Khai Nam Transport, 1 มี.ค. 2024
MH
M H
It Should Be 3 Seats In A Row, Which Is Business Class Anyway.
The air-conditioner did not work very well. The ride was very hot. But, we arrived at the destination 30 minutes before I expected, so I was pleased with that.