The trip was long, with several transfers. All transfers took place, we got to our destination. But each transplant was fraught with difficulties. At the hotel, we were at the reception exactly on time, we were expecting a driver, but it was not there and we did not know why. We had to contact customer service who told us that the driver was running late. He was late, but arrived, unloaded us at the pier and left without saying a word. We had to figure out where to go and what to do. Having safely boarded the ferry and swam to Trat, we again faced difficulty - we did not know where the next driver was waiting for us, who should take us to the Airport. We searched for him, asked - without result. As a result, we had to contact support again to find out where the driver was and where we should go, in response to this appeal, they wrote to us that we were "disturbing customers". After that, we thanked the support and did not turn to them anymore, we found out everything ourselves.
This was our first bad experience with the "12go.asia" service. All other trips were perfect! I hope this was an exceptional case and we were just not very lucky. In any case, the "12go.asia" service is convenient and useful.
เรือเฟอร์รี่ เอ็กซ์เพรส, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), 12 พ.ย. 2022
FF
Frank F
Seudamgo ferry is the last one from Ko Kood to the mainland and you make it on time to Trat airport for the Bangkok Airways flight in the afternoon (low season August 2023). To book tickets online is difficult since the office does not offer Paypal payment. 12go Asia is helpful here. The ferry ship is smaller than other ferries. It is modern and safe, but keep in mind that it shakes a bit more on the water. In the low season it can be difficult to find a transfer service to Trat airport (transfers seem to be overpriced, only Boonsiri ferry offers a reasonable price).
เรือเฟอร์รี่ แคททามารัน, Seudamgo, 15 ส.ค. 2023
AP
Alain P
I had to buy an all new ticket from ko kood to Trat airport, it was impossible to add only trat pier to Trat airport
เรือเฟอร์รี่ เอ็กซ์เพรส, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), 2 ก.พ. 2023
OB
Omer B
Taking a taxi to Trat airport was not easy
เรือเฟอร์รี่ แคททามารัน, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), 12 ต.ค. 2022
AR
Anna R
Too Full and too many people in Board
เรือเฟอร์รี่ แคททามารัน, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), 29 ธ.ค. 2021
IF
Ian F
No provision made for wet weather conditions - baggage not covered in transit from pier to office in heavy rain. Crew struggled to dock in conditions that were not good but nevertheless not terrible.
เรือเฟอร์รี่ แคททามารัน, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), 9 ก.ค. 2021
YU
Yuki U
great experoence for all
เรือเฟอร์รี่ แคททามารัน, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), 14 ธ.ค. 2020
