We were picked up and dropped of at the right hotel. That was perfekt. But the ride was a little bit wild, so it was relieved when we finally arrived ;)
I read the reviews for this company and we had the same experience. Van was old and smelly, driver was frustrated a lot while driving, driver missed a hotel and got super angry with the other passengers because they should have said something. We needed to pay more (only 100 baht) because our hotel was not on the beach and thus not in Ao Nang (it is). So yeah, for the money we could not expected more but there are services available that are nicer.
The driver could barely speak english. After 1,5h of driving my friend needed to go badly to the toilette but the drivers wasn‘t concerned and answered: „1 hour“. After 2h we smelled some smoke, apparently the driver was smoking a cigarette inside the van. He even got lost on the route 2-3 times.
