Arrived in Bangkok at 5pm. Waaaay too long, the bus stopped for three times during the trip, one of them was because of the driver bought drinks at 7-11. I mean, I also prepared to take this trip by having my drink before departure.
No big issue. 2 remarks only:
- the driver who has been talking loud with another person all along the way. That doesn’t help for a quiet trip.
- a bit late upon arrival (only 15 mins, no big deal)
The good things: 1. I could change my voucher in the tickert with no problem. 2. Bus trip was on time and we had a quick transfer in the early morning. Only 2 hours from Pattaya to BKK.
Things to improve: 1. In the bus it was way to cold. The air-conditioning was simply to much. 2. The was a contant and loud "Beep-Tone" in the drivers area. Nobody got to know what it was about and the driver didn´t care. Especially disturbing when you sit in the front. 3. Nobody checked the correct use of face-masks. Some customers didn´t care of all. 4. Nobody used seat-belts. 5. Compared e.g. to the modern Airport Buses from Jomtien, the bus made a general old and uncomfortable impression. But still just acceptable.
The driver left 20 minutes late, then we immediately went to the gas station and waited there, we could have refueled in advance. The website indicated an incorrect arrival location.
It wasn't 'Poor' but it was less than 'Average', thus the 2 star rating. The journey itself was fine. The problem was the pick-up at the Jomtien Night Market. I went to the location provided by 12GO but there was no sign of anyone or anything that would suggest that I was at the correct pick-up spot. There was a reference on the confirmation email to "Check in" at the location which was very misleading because there was no place or sign indicating a check-in location. This caused stress, including when I tried to call the customer service number, no one answered. You have to do better.
รถตู้ รถตู้, Tawanok Tour (ตะวันออกทัวร์), 3 เม.ย. 2024
