We waited just on a street corner, as the boarding address given was shuttered up. I went next door and they kindly phoned. Not helpful. As I had WiFi I contacted them by WiFi they just said the bus was coming. It did come eventually. The driver drive very fast, too fast. Then stopped for food. At Da Nang we were transferred to a car, the driver drove slower. We eventually got to Hoi An an hour and 20 minutes late.
The driver was amazing but the service was poor, we left a 17h30 HUE and we should have arrived to 20h10 at HOI AN but we arrived at 21h20 because we were waiting for people who left HUE at 18h20 ??? Wtf ?
Then when we were asking to leave because we paid 320 000 Đồng/p = 13euros/person which is clearly extra expensive for this king of really bad service we were badly shut mouthing
Comfortable Seats but not really enough room for everyone bags. After the first 4 people there was just no room so everyone else's bags got put in the aisle / in between legs. Driver tried to put my bag in the back and slammed the door on it a few times, didn't fit so I just brought it to my seat. Description says 20kg luggage each + personal item, there's no way 10 20kg bags would fit in that van.
If you take this van don't let the driver try to cram your bag in the back just take it to your seat.
Also kind of weird the driver insisted I change seats when we were picking new people up, stuck the two biggest guys in the van right next to each other. Like.. why?
Other than that it was fine, safe driving, clean van, you even get a bottle of water and a neck pillow.
รถตู้ รถตู้เล็ก, Viet Nam Travel Bus (Việt Nam Travel Bus), 7 มี.ค. 2023
Great . Driver Mr Duck fluent and safe driving . Bus like business class in a plane. Goes fast and arrive on time. Free wifi
รถบัส วีไอพี มินิบัส, Viet Nam Travel Bus (Việt Nam Travel Bus), 21 ก.พ. 2023
DG
David G
Very unprofessional company. Please DO NOT book with this company. The departure got delayed 30 minutes. It was supposed to be an express service, but then it went through Da Nang to make 1 stop. We arrived 1h and 30 minutes later than expected. When you complain to the company they bullshit you with nonsense explanations.
Very unpleasant experience
รถตู้ รถตู้เล็ก, Viet Nam Travel Bus (Việt Nam Travel Bus), 23 มิ.ย. 2024
PB
Pieter B
This afternoon, we took the cheapest bus from Hue to Hoi An. Booked online on 12GoAsia for 165,750 per person. We were preparing for the worst, but everything went great. Good and safely driving, and most importantly: they even dropped us at the official drop of point that is mentioned in the voucher and on the website. Wow, never thought that we will experience this in the scam country aka Vietnam.
5/5 because of not dropping us off at a remote location where scammy cab drivers al already waiting and lurking for tourists.
Btw: according to 12GoAsia it would take 5 hours to travel. But in reality the journey only took 4 hours including 30m waiting time by the beginning.
