The company made everything easy, all packaged into one service. So since our flight arrived too late to take this service directly afterwards, we stayed at Signature hotel at Hat Yai for a night and got picked up at the hotel instead of the airport ( hotel is right next to airport). The van right was comfortable with air conditioning and just two other passengers besides my girlfriend and I. When we got to the pier, driver brought us to nearby location to get our vouchers for the speedboat. We waited for about half a hour before boarding started. Everyone gave the crew their luggages to put in the front and we all lined up and boarded according to our ticket number. Seats were first come first keep. Body was crowded but manageable. Boat ride was comfortable enough, but bumpy. Sit in back for a better view, but only if you don't get seasick.
We arrived at Hat Yai airport at 8:30AM. We went to the checkpoint by 8:45AM and waited in the area. Several times we walked around trying to find information on our pickup and nothing more could be found. By 9:25 (our van was supposed to leave at 9:30AM) we called the number on the PDF and someone answered. Eventually he called back and said a driver would be there shortly, after which a taxi driver came over to find us. We almost missed our ferry and the ferry operator was calling us repeatedly asking where we were. Thankfully on arrival she met us at the taxi and hurred us directly to the boat, which we thankfully were able to get on just in time.
รถตู้ พื้นบ้าน, Smart En Plus (สมาร์ท เอ็น พลัส), 14 มี.ค. 2022
Picking us up at the air was no problem at all but when we arrived at the pier we were left alone. I had to ask where to get the tickets as well as when the ferry was leaving; no information from the driver or someone else whatsoever
รถตู้ วีไอพี, Sukhothai Tour Hat Yai, 27 ธ.ค. 2021
Transfert parfait. Bonne prise en compte depuis l'hôtel et horaires respectés.
รถตู้ วีไอพี, Sukhothai Tour Hat Yai, 3 พ.ย. 2020
Staff was waiting for us at the arrivals of the airport. The airport is quite small so no much time from the landing of the plane to the end of the airport. Super possible to catch the tour 30 min after arrival. Everything was quite organized and we arrived earlier than the expected time.
Very efficient and supportive when I need to change the day. A very last minute
เรือเฟอร์รี่ Van + Speedboat, Andaman Sea Tour and Transport (Andaman Sea Tour and Transport), 29 ม.ค. 2024
I highly recommend HI Lipe as tour operator choice for Hatyai to Ko Lipe transfer. It was my first time going to Ko Lipe and I did as much research as i could to ensure a smooth trip. They didn't have a whole lot of reviews but i can tell from the pics that the van was newer and they partner with PloySiam, my preferred choice of boat company. This was all true. I got picked up at Hatyai airport on time and the van was definitely bigger and newer than competitors. It was a smooth journey to Pak Bara pier. But it my was experience at the pier than took it up a whole new level. Hi Lipe team met us at pier, helped with our luggage as were travelling with quite a lot of luggage, and almost served us as personal guides informing and helping us with every step of way. It was such a smooth and seamless process. Where I come from in the US, you could pay a whole lot and not receive the same level of service as provided by HI Lipe team. I highly recommend booking with them if you want to receive VIP service. It will be the best decision you make on the trip.