I thought family of 4 might share cabin but was bunks in a hallway. No window on top bunks. Arrived on time and about an hour late arriving Bang Sue Station from Hat Yei.
in my opinion this is my bus trip, even if you compare with bus in Europe (eurolines/flixbus)
รถบัส เอ็กซ์เพรส, Sri Siam Tour (ศรีสยามทัวร์), 6 มิ.ย. 2023
WM
Wei M
Sooo uncomfortable. No leg room... But 2 stars for being fast and on time
รถบัส เอ็กซ์เพรส, Siam Lane Tour (สยามเดินรถ), 10 พ.ค. 2023
MT
Martinus T
Distance between seats where to short. It was impossible to stretch your legs under the seat before you. Food was bad.
Possitive: the drivers drove carefully (except during the rain)
รถบัส เอ็กซ์เพรส, Transport Co (บริษัท ขนส่ง จำกัด), 28 ม.ค. 2023
The bunk was broken, the toilet door is broken, the water rain leaked through the roof. Other people took our seat and we had to make them move. The train was late
We booked the #32 to depart Hat Ya 17:45 for Bangkok, This was one of the ‘newer’ trains. It was at the platform about 16:30 so plenty of time to sit on it and relax prior to departure. We only booked 4 days in advance and 12Go ensured the tickets were ready for us to collect in the parcel room at Hat Yai station on the day of travel. The parcel room operator knew exactly what/who we were the minute walked through the door so I’m guessing they have this a lot! (The parcel room is just to the left hand side of platform 1). The trip back to Bangkok took 18.5 hours in the end , I think it should have been about 17.5, not an issue for us really. We purchased enough food before we left Hat Yai for the duration of the trip as on a previous route (Bangkok to Chiang Mai) the food service hadn’t reopened since covid so thought the same for this. In the morning (from about 7am) staff did walk up and down offering various snacks so I guess they’re trying to some kind of food service back on track. Just remember if you want a lye in in the morning, don’t let the conductor see your awake otherwise they’ll try and pack the bed down as early as they can! Although some of the announcements are made in English for the stops, the staff walking up/down the isle generally only talk in Thai so it’s not easy to know what they’re saying half the time but didn’t really effect us. Overall it was a good experience again and I’d recommend it if you want a cheaper way to travel back up north.