Better than expected. Ride was clean and toilet was bearable. The experience was enjoyable for the kids, and allowed quality time to be spent in conversations.
They charge me a new ticket, cpuse my name wasen't the same on passport, but they don bothered when I travel with they from Ha Noi to Da Nang, at same conditions. The name issue it's for a mistake caracter on web site of the app 12go.
This trip was so bad and not what we paid for at all. We arrived an hour before the trip started at the Hanoi office, because we wanted everything to go smoothly. An hour later a random man came and picked us up. He drove us to some big road, and just dropped of us on the side of the road and told us to wait for the bus. But the bus didn’t come, so we talked to some of the locals that were standing there, and they told us that we were at the wrong spot. We called hotline and they just said that the staff made a mistake, but they would fix it. They send a new man to pick us up, and he drove us to another place. We were again dropped of on the side of the road, but this time there was a booking office there. So we talked to the lady in the office, who said that our bus to Da Nang had left, even though the man from hotline told us that the bus would be there when we arrived. We called him again, and then he said that we should get on this random bus to Ninh Binh. We didn’t feel that safe at this point, because we would be dropped of in Ninh Binh at 9 in the evening. But it was only option. We asked the man from hotline if we could just stay on the bus the whole trip to Da nang, because the bus was also going to Da Nang. But the man from hotline told us that we should change buses in Ninh Binh, because we paid for a VIP bus, and the bus we were currently on wasn’t a VIP bus. When we arrived in Ninh Binh
The communication with the organisation was good, the ride itself was an extreme experience that I never whitenessed in my life. Never saw a bus drive that fast.
The idea of a sleeper bus is nice but when the bus honks every 5 seconds you can’t sleep
รถบัส วีไอพีนอน 34, Duc Duong Bus, 10 พ.ย. 2023
GB
Gemma B
Lots of space for an overnight bus, only complaint is that when we got to DaNang we were shouted at to get off with no warning we were actually there and you were a bit away from where you’re actually meant to get dropped off.
