The van transfer was bad.
Too many people in the van and not enough space for the bags.
The driver stopped too often to deliver packages or make purchases (pallets of beer).
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 31 มี.ค. 2022
I H
Ian H
The driver was talking to children in a video call for about 15 minutes whist driving the bus.
He also go impatient whilst driving behind a car being driven slow and made a very dangerous overtake with a large truck coming in the opposite direction. The ongoing truck had to slow down and a songtheaw had to brake and sounded his horn at our bus driver.
This driver needs to drive safely and show more professionalism.
The transport van between Krabi and Surat seemed like it was about to die, was a very jumpy and noisy ride from the van. Other than that a really smoothly ran service and we'd recommend the company and would use them again.
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 21 มี.ค. 2022
S S
Saskia S
After the first ferry everyone left in a minibus but we had to wait 30 minutes without an explanation, before our vehicle came. Then there was a 3 hour ride without a pause (or a possibility to buy drinks).
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 18 มี.ค. 2022
J W
Josh W
Excellent for the price. There was one stop at suratthani where we swapped buses but not bad. They also offered to drive me to my hotel once we arrived at the pier for cheaper than a taxi would be
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 13 มี.ค. 2022
R S
Robin S
A 13h trip from Koh Phi Phi to Koh Phangan with 4 vans/cars and 2 ferries. All connections worked easily, lots of staff and other travelers around.
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 8 มี.ค. 2022
C H
Candice H
Was a great experience! The trip went by faster than scheduled and I got to Samui 2.5 hours earlier than I planned.
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 6 มี.ค. 2022
J H
Joshua H
Top Serivce, fast and friendly
รถตู้ เฟอร์รี่ + รถตู้มินิ, Phantip, 25 ก.พ. 2022
R G
Roisin G
Very efficient and amazing for the money you are paying. Faultless system, all connections met. Had to call because we were to be picked up from pier at 8 am but they were very helpful on the phone and we were picked up 10 minutes later so dont hesitate to call if unsure. Long journey but worth the money. The staff at Phantip were very helpful and offered to organise taxi to our accommodation on Koh Samui.
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 24 ก.พ. 2022
S M
Susanne M
Service was perfect.
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 23 ก.พ. 2022
C S
Calum S
We were in aware that we would be changing bus during the journey. This caused some confusion however all the staff were great at handling everything.
รถตู้ รถตู้ + เรือเฟอร์รี่, Phantip, 7 ก.พ. 2022
R F
Rahel F
Everything were perfect and in time. We are really thankful for the good Organisation!
รถบัส เอ็กซ์เพรส, Phantip, 6 ก.พ. 2022
A O
Alvydas O
Everything was great. Thank you ;)
รถบัส เอ็กซ์เพรส, Phantip, 31 ม.ค. 2022
Y Z
Yannoch Z
Orgeniz was good
Climatisation was ok
We arrived one hour before the normal time
รถตู้ เฟอร์รี่ + รถตู้มินิ, Phantip, 24 ม.ค. 2022
M S
Morgan S
Big ferry. Very comfortable seat than recline. Outdoor seating available too. Cafe cart for drinks, lunch and snacks available to buy.
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 20 ม.ค. 2022
M B
Mor B
Everything was ticking like a Swiss clock.
Bus arrived on time and was super convenient.
Ferry left on time.
Perfect.
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 18 ม.ค. 2022
K R
Kathelijn R
It took 15 hours in total with a lot of waiting. But besides that, all went fine!
รถตู้ รถตู้ + เรือเฟอร์รี่, Phantip, 15 ม.ค. 2022
F N
Fabrizio N
The driver did not ask in english the final destination of arrival, so he stopped in another bus terminal, different from the terminal that was indicated on the ticket.
Thanks to a guy working at terminal, he explained all that and the driver brought us to the right terminal, yelling to us in thai.
For this situation we arrived 30 minutes late.
But the overall trip was quite ok.
รถตู้ รถตู้เล็ก 14 ที่นั่ง, Phantip, 29 ธ.ค. 2021
J E
Jayan E
Very easy process booking and travelling with 12Go and their partner.
Although the ferry did get in an hour later than scheduled (we were warned of this potentially happening when booking, so not a problem)
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 27 ธ.ค. 2021
H F
Hannes F
Driver was speeding, overtook other cars when you can't see cars coming towards us... For tall people there was not enough space in the van
รถบัส รถบัส + รถบัส, Phantip, 27 ธ.ค. 2021
K D
Kristen D
Very organized and helpful staff! Super convenient and absolutely recommended!
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 22 ธ.ค. 2021
J W
J W
Left one out later with a different company in an old and fully packed minivan that made a crazy amount of stops. Arrived 19:00 instead of 17:00.
รถตู้ รถตู้เล็ก 14 ที่นั่ง, Phantip, 9 ธ.ค. 2021
R R
Ricardo R
Really friendly staf
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 7 ธ.ค. 2021
S K
Steffen K
Ferry from Koh Phangan to Donsak (Surat Thani) - Bus to Surat Thani (City) - Bus to Khao Sok. Very friendly and helpful staff at the Phantip Office :)
รถบัส รถบัส + รถบัส, Phantip, 3 ธ.ค. 2021
R M
Roy M
It took really long. Was about 1,5 hours later on my destination than planned.
รถบัส เอ็กซ์เพรส, Phantip, 10 มิ.ย. 2021
J D
Julian D
Very easy travel experience for a good price
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 8 มิ.ย. 2021
J W
Jillian W
The ferry was late but the bus driver should be given a bonus or a raise because he was very hard working and got me to the airport on time.
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 12 เม.ย. 2021
C D
Charles-Alexis D
I managed to take the earlier van / ferry than the one I have booked so I arrived 3 hours before originally scheduled, very good but the van needs to change suspensions and shocks
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 7 เม.ย. 2021
J B
Joe B
It was a bit confusing whether i had time
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 24 มี.ค. 2021
A S
Anna S
Easy - followed directions and was seamless.
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 13 ม.ค. 2021
S R
Samuel R
Great service. Friendly staff met me at arrival to Surat Thani, a comfortable transfer to the ferry pier and a very comfortable and easy crossing on the ferry. Would recommend!
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 29 ธ.ค. 2020
E S
Erin S
Got on the van quickly, made the ferry in time.
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 29 ธ.ค. 2020
L L
Lasana L
On time
รถบัส เอ็กซ์เพรส, Phantip, 25 ธ.ค. 2020
I C
In C
Too much delays. The driver returns to Donsak to get additional passenger but never actually picked up. And then took another ten minute break at nearby station 5 minutes from Donsak for no reason.
รถบัส รถบัส + รถบัส, Phantip, 10 ต.ค. 2020
E K
Edward K
Everything goes well and on time. Helpful service and friendly staffs.
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 3 ก.ย. 2020
L G
Larry G
On-time comfortable very pleasant
รถบัส มาตรฐาน (ปรับอากาศ), Phantip, 3 ก.ย. 2020
L G
Larry G
Safe driver got there when I was told they would everything was fine
รถบัส เอ็กซ์เพรส, Phantip, 2 ก.ย. 2020
M T
MR T
The buses were comfortable and I enjoyed the journey
เรือเฟอร์รี่ เอ็กซ์เพรส, Phantip, 2 ก.ย. 2020
P S
Przemyslaw S
Good service, smooth drive and on time.
แท๊กซี่ รถตู้ 9 ที่นั่ง, Phantip, 24 ก.พ. 2020
A A
Alix A
Several bus changes with no explanation!
แท๊กซี่ คอมฟอร์ต 3 ที่นั่ง, Phantip, 5 ม.ค. 2020
G M
Gianluca M
Great
แท๊กซี่ รถตู้ 9 ที่นั่ง, Phantip, 18 ส.ค. 2019
A C
Anna C
Driver on time although it was not immediately clear he was our driver