Boat was 30 min late
Oversold seats very crowded
AC barely functional
Our ride over with WP was worlds better for only a few dollars more
เรือเฟอร์รี่ สปีดโบ๊ท, Manta Express, 8 พ.ย. 2023
P S
Patricia S
There wasn’t air conditioner and we finish the travel all sweaty. The boat arrived 30’ later but the workers are very fast with the suitcases and it’s easy to find the office for the check in
The departure of the ferry was only postponed from 15:00 to 15:30, which we were told only at check in.
Unfortunately, the boat then still did not come and we were rebooked on a ferry of another provider. Unfortunately, no one told us when the ferry comes. Around 16:15 it was there.
It was alright! Read all the negative comments, so I have to say I was a bit worried. Yes, the boat was delayed about 45-50 minutes and we arrived 30 minutes later than expected, but that was the worst actually. The check-in was smooth, staff was friendly, and the boat trip was ok.
The ride was very bumby and the ferry was crowded. At arrival point many drivers blocking the pier and made it difficult to get out and collect your luggage.
I booked for 11am and when we check in, they changed the time on our ticket to 11h30. They made an unscheduled stop to Lombok...after the planned stop to Gili Air, it was adding up. Arriving in Padang Bai, we got stuck on the boat for an extra hour because of boat traffic. Not their fault, BUT, they never communicated with us while we were waiting...lots of people were getting frustrated. It's normal to have delays, but communication is needed and shows respect. We were disappointed with this company. Boat was fine tho.
The trip went well, boat was comfortable and air conditioned. I recommend taking a seasick pill if you’re quite sensitive. Only thing is we left the harbour of Padangbai 45 min late but arrived only 15 min late so overall very good.
Luggage in good condition which is great. Boat departed 10 mins late but arrived about 40 mins early! Boat journey itself was good. Air con a bit strong if sitting near it, especially for nearly two hours (From Bali to Gili T).
2 stars for Manta Express: We arrived at 8:30 for the checking, the boast can’t travel because the engine had a problem.
So we travelled with SemayaOne (5 stars for them) we left 10’ before and arrived in time.