Clean vehicle, but our driver was a rude and angry person who treated us and the other passengers as numbers instead of people.
He drove fast, but safer comparing to the drivers in Indonesia :P Downside to this is the bumping experience in the back of the minivan
Everything was as planned and thought. Only thing they could improve is have another stop in Old City may be Dong Kinh Nghia Thuc Square which makes it more convenient especially for early morning buses.
Everything was well organized. We were picked up at the Pickup Spot with a Minivan and were brought to the larger Bus. We arrived in ninh binh and a Mini Van brought us to Trang An Boat Station. The whole drive took less than 2 hours.
Driver drove like a maniac.
A journey that should have taken 2 hours took 1 hour and 10 minutes. Drove extremely fast, overhauling literally everyone, even in dangerous situations, scrolled on his phone while driving full speed on the highway and drank what looked like beer
seats were comfy, driver was insanely fast so flew over bumps etc, nobody at office or responding to whatsapp messages? had no idea if I was going to get picked up or not
Was fine once we got into the limo, however we were suppose to leave at 12.05 and ended up leaving at 1:30. There was no communication from anyone and instead was told to wait 10 minutes about 3 times. If there’s alternative companies I would use them instead.
The Transfer was delayed for 15 min. After we got to the point to get on the Main Bus we waited 45 min until the main bus was ready with no info about the bus schedule or remaining waiting time. When we got too frustrated and asked for an update, the bus just arrived. Would have appreciated more transparency.
It was okay. At the begin they take you with a shithole bus to the good medium bus - which is also not great. I feared death multiple times while driving - plus point we was on time though.
Bring a jacket, because AC is cold like ice cold.
We were 30min early at the pickup point and it was raining. Driver spotted us immediately and let us in the car while waiting for other guests.
Seats were very comfy. Water was provided. Bus left on time and arrived on time. Had to change to a regular van (no VIP) for the last 15mins in Hanoi (route was Ninh Binh - Hanoi), but that was okay (probably easier to tackle Hanoi‘s traffic in a smaller van).
The booking proces was confusing, because after booking it could not be found by the company and they even denied offering the route we booked. When we later showed them the voucher, everything from there on was fine.
Bus was nice. On the way back got water, way there we didn't. Bus left early since everyone was there. Driver found me even though wasn't standing by the van.
Two passengers apparently got on the wrong van even though they said they gave a slip of paper from their hostel to insure everything was correct. They refused to get off so there was a delay but still made it ahead of time.
We had a bus at 4:30. We went to the pick up point but there was no sign where to wait. We asked a local and he said we can just wait right where we were. We did.
At 4:45 I asked the person I had contact to a little before already. She told us that the bus was already there but could not find us. She even send me a video, which the driver sent her to prove we were not there. There were some cars parking which we were behind. The driver did not get out of his car, did not call us, did not ask anybody for my name. In the end the girl I talked to was nice and sent the driver back. We went to a place which we were not supposed to be. It was all in all a lot of stress to travel with Duy Khang. The Limousine was comfortable but the airconditioner was extremely cold.
We were 1 hour late.
Bus was on time, people in the pick up spot were really reassuring and helpful as its not clear if you're in the right place for pick up. Arrived safe and on time, Deducting 1 star because unfortunately the group before us had no respect for the bus and it was left full of rubbish one seat was full of melted chocolate
We changed 4 vehicles, before arriving to final destination. This would not be a problem, if we would have know this from the beginning, but we were told to wait at different locations, without knowing when we will continue the trip.
Very comfortable, good air con, WiFi working well, massage chairs was a bonus. Bus arrived on time and we arrived early to the destination. Great value for money.
We were not informed that we had to change vehicles in between. The car we started in wasn't going to our destination and we switched to a different one. The driver(s) drove like maniacs, taking over on the right on the hard shoulder
The van was very clean and they gave you a free water which I appreciated! I took the route from Hanoi to ninh binh which consisted of a few stops along the way to pick up other people which at times was confusing if you weren’t sure where your stop was. It also was confusing when you had to switch cars because you really aren’t sure if you need to. I noticed this caused confusion for other passengers since the drivers don’t give much direction. Luckily, the other driver said they could take them since they are on the list they had. My only advice is to make sure you ask questions so you don’t get off on the wrong stop or get in a van you didn’t need to. Happy travels!