We had purchased First Class seats and were the first to arrive. The door to First Class was locked and we repeatedly asked if we could get in. Finally, I showed one of the men on the boat our tickets and asked why it was still locked and they indicated we had to go and check-in again. By that time the line up to get on the boat was very long and I said that we needed some help. One of the young men on the boat offered to help and took me to check-in where I was given the proper stickers. After that, everything was great! Just ensure you get the right stickers so you can enjoy a great ride from beginning to end!
There were cockroaches in the ship, crawling on the walls and chairs
No life vests on the down floor
Life vests tightly toed to chairs on the upper floor
The ferry works well. There are a lot of passengers but the crew do it's best to have a smooth boarding process. However customer service regards to beverages and snacks works only first 30 minutes. Such info is not provided in advance. It could be nice if such worning would be available before tickets purchasing. The ship is well and the chairs are comfortable. There is enough space for legs.
The booking process was smooth. The ferry and all the staff were wonderful! Upon arrival to Aonang Ñam Pier, the shuttle service was excellent!
Only suggestion is to provide a shaded tent where passengers can wait for boarding. Due to the intense sun. By the time you board you are very, dangerously overheated from the sun and dragging bags and waiting, that was my experience.
Well they got us there, and in their defence, on reading the fine print, I see they recommend leaving 5 hours for the Phi phi to Krabi airport transfer(ferry & van) so they did their job. But we were supposed to arrive at the airport at 11.30 before check in closed at 12.10(the 2.5 hour transfer advertised). We waited for some stragglers from our ferry so didn’t leave the port for the airport til 11.40 which obviously had us on edge. And then half way through the journey, the driver stops on the side of the road and just lights up a cigarette. As it turns out, another van, I presume coming from another port pulls up behind us and half the passengers from each van are put in the other van according to their destination. Makes sense but our driver didn’t speak a lick of English so no one had any idea what the hell was going on, with 15 minutes til our check in closed. With our combined, rudimentary Thai, asked him to step on the gas. The 8 of us on the same flight arrived at the airport 2 minutes before check in closed and obnoxiously pushed past the queue of other people checking in and made it on the flight by the skin of our teeth. To Ramon: Teaching three drivers to explain what is happening would help a lot, and answer your helpline if you have one. And to travellers: Leave 5 hours for this transfer.
รถตู้ เรือเฟอร์รี่ + รถตู้, Ramon Transport (รมณ ทรานสปอร์ต), 25 ก.พ. 2024
