Family Service
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Om Family Service
Vissa resenärer är skeptiska till skåpbilar, men ett stort utbud av destinationer och konkurrenskraftiga priser gör skåpbilar till ett av de mest populära transportmedlen för andra. Skåpbilar är alltid mer flexibla än stora bussar. Om det plötsligt kommer en begäran om resor till några nya destinationer är skåpbilsoperatörer alltid de första att erbjuda sina tjänster. Det är faktiskt lättare att starta en ny rutt om man kör ett fordon med en kapacitet på 10-15 personer, eller hur?
Family Service driver skåpbilstrafik och erbjuder biljetter med enkel onlinebokning. Kolla in dem om du letar efter alternativ för att resa med skåpbil.
Vilka är de viktigaste stationerna för Family Service?
Family Services skåpbilar kör till och från följande terminaler:
- Vientiane Hotel Transfer
- Vientiane Alla Hotell
- Vang Vieng Alla Hotell
- Vang Vieng Hotel Transfer
- Vientiane Southern Busstation
- Vientiane Alla Hotell
- Ing Ing Mountain View
- Ban Lakkham River View
- Vang Vieng Alla Hotell
- 4000 islands
Vilka är de mest populära rutterna för Family Service?
De mest populära resmålen i Family Services tidtabell är:
Vilka klasser & priser finns det på Vans? Family Service?
I regel är det inte möjligt att välja biljettklass när man reser med skåpbil. Du kan dock kontrollera med operatören och/eller välja den typ av skåpbil som trafikerar din rutt. Vissa skåpbilar har plats för endast 9-10 passagerare, andra har plats för upp till 15 resenärer. Det förstnämnda fallet innebär att du kan få mer benutrymme, bredare säten och en bekvämare resa, det sistnämnda - var beredd på ett begränsat utrymme för dina ben, armbågar och ditt bagage. Läs recensioner om Family Service van service för att vara säker på att de uppfyller dina förväntningar.
Fördelar och Nackdelar att Resa med Skåpbil
Fördelar att Resa med skåpbilsresor
- Vanbilar når ofta de destinationer där varken bussar eller tåg åker. Dessa inkluderar sekundära städer och mindre byar.
- I de flesta fall är skåpbilar det snabbaste sättet att ta sig till din destination om du reser relativt korta sträckor över land, helt enkelt eftersom de är mindre än bussar och mer manövrerbara.
- Vagnar kan låta dig kliva av på en mer lämplig plats på vägen - inte nödvändigtvis vid terminalen, vilket faktiskt kan spara mycket tid och pengar i vissa fall.
Nackdelar att Resa med Skåpbil
- Vissa skåpbilar kan vara ganska trånga med begränsat utrymme för bagage. Tja, faktiskt erbjuder nästan alla skåpbilar begränsat bagageutrymme och om du har mer än en väska eller ryggsäck kan det vara en bra idé att köpa en separat plats för ditt bagage - ja, du kommer att betala dubbelt för din resa, tyvärr.
- Det är värt att kontrollera om din skåpbil går enligt tidtabell eller om den avgår när den är full - i det senare fallet kan det sluta med att du får vänta för länge eftersom det på flera rutter kan ta ganska lång tid för en skåpbil att fyllas upp.
- Du bör veta att skåpbilsförare är ökända för sin snabba körning. Även de mest välrenommerade företagen misslyckas ibland med att övertala förarna att respektera hastighetsbegränsningarna. Även om din förare inte insisterar på det, ska du alltid spänna fast säkerhetsbältet när du reser med skåpbil.
- Om du lätt blir sjösjuk och resan innehåller slingrande sträckor, är risken för åksjuka större när du åker skåpbil än när du åker buss. Ta din medicin en halvtimme före resan för att vara på den säkra sidan.
Family Service Företagsomdömen
B
Minibuss Standard, Family Service, 14 feb. 2024
Comfortable and good ride. Hotel to hotel - worries free travel. There was more people, so they got us a proper bus. We arrived an hour late, as expected in Laos.
S
Buss Standard, Family Service, 12 feb. 2024
First a minivan comes to your hotel and drop off you to a bus station
Then you will have to wait for a second big bus which will be the same one which wait for you during the two border crossings, until the Nong Khai bus station.
We arrive a bit before 5pm so it was perfect to have our night bus at 6.30pm.
Staff was nice and helpful. I recommend
We also didn’t have to pay the 2$ to cross the bridge as it was indicated in the voucher
N
Minibuss Standard, Family Service, 9 feb. 2024
We ordered and payed for pick up in mini van but we’re picked up in big tourist bus. Had to wait 50 min for the taxi pick up because they were late.
T
Buss Standard, Family Service, 18 dec. 2023
ピックアップは時間通り。バスでボーダー出国入国のサポートも良い。不慣れな私は助けられました。
B
Minibuss Standard, Family Service, 12 dec. 2023
Our pick up was booked for 11.30 the bus did arrive slightly late but no problem. We were taken to our coach which was very comfortable. Good air conditioning and a nice smooth drive to Vientiane. Would definitely recommend.
J
Minibuss Standard, Family Service, 11 dec. 2023
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
B
Buss Standard, Family Service, 10 dec. 2023
Decent, 1,5 house longer than advertised. Dont think is possible to make in the given arrival time so change it.
R
Buss Standard, Family Service, 3 dec. 2023
The driver was kind enough to get me in the lobby of the hotel as it was searing hot outside and I sat inside in with the AC, not knowing which vehicle (shuttle) to look for.
L
Buss Standard, Family Service, 30 okt. 2023
Driver was very punctual In fact even earlier to pick us up He made sure we were on the correct bus before leaving us Bravo to the excellent service
H
Minibuss Standard, Family Service, 23 okt. 2023
The air-conditioning was set to low power during the trip, almost non-existent. For this trip it's better to book with the accommodation operator directly(about 150000kip) as it's cheaper than the website (about 180000kip plus service charges) and have more departure timings available.
N
Buss Standard, Family Service, 8 okt. 2023
On time pick up from hotel in Vientiane, easy border crossing, cannot complain!
S
Minibuss Standard, Family Service, 5 okt. 2023
tuk tuk came on time to pick me up to the bus. Bus left on time. another tuk tuk took me to Vang Vieng city centre.
M
Minibuss Standard, Family Service, 28 sep. 2023
Pünktlich wurden wir von einem Tuck Tuck am Hotel abgeholt und zu einem Sammelpunkt gebracht. Auch dort ging es dann pünktlich los nach Vang Vieng. Es ging über die Autobahn u d daher war die Fahrt sehr entspannt und auch am Ziel sind wir pünktlich angekommen.
M
Buss Standard, Family Service, 11 sep. 2023
14 hour journey took 20 hours! No mechanical issues or traffic instead stopping every 1-2 hours for cigarette and toilet breaks. Solo female traveller dropped off at 3am on the side of the road in pakse and told to get out instead of the bus station. Before getting on bus was told i had to pay extra 50,000 lak to get on. No explanation to why. Pay the extra £20 to fly. Wish i did
L
Buss Standard, Family Service, 30 aug. 2023
Je recommande !
Un van est venu nous récupérer à notre hôtel, (arrivée très ponctuelle à 13h15 pile) et nous a déposé à la station de bus de Vientiane.
Nous avons ensuite pris un bus de Vientiane à Udon Thani, bus propre, passage de la frontière sans difficulté (facturé 20 baths ou 10 000 LAK par personne), et arrivée avec quelques minutes d’avance à Udon Thani.
Agence sérieuse !
R
Minibuss Standard, Family Service, 20 aug. 2023
Prompt pick up and fast service. Van was new and air-conditioned. The journey was quicker than we thought , around 1hr and 20 minutes
C
Minibuss Standard, Family Service, 30 sep. 2026
Not the van as showed, no Space for the legs , conductor was on the phone , no safety belt
N
Minibuss Standard, Family Service, 7 sep. 2026
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
Buss Sovvagn, Family Service, 3 sep. 2026
顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
I
Minibuss Standard, Family Service, 22 aug. 2026
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
M
Minibuss Standard, Family Service, 12 aug. 2026
Waiting too much between connexion between the boundary and the station. Condition where pour.
C
Buss Standard, Family Service, 12 aug. 2026
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
P
Minibuss Standard, Family Service, 11 aug. 2026
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
J
Buss Standard, Family Service, 11 aug. 2026
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
B
Buss Standard, Family Service, 18 juli 2026
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
E
Minibuss Standard, Family Service, 29 juni 2026
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
L
Minibuss Standard, Family Service, 8 juni 2026
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
G
Minibuss Standard, Family Service, 7 juni 2026
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
J
Minibuss Standard, Family Service, 6 juni 2026
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
J
Minibuss Standard, Family Service, 17 maj 2026
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
J
Buss Standard, Family Service, 7 maj 2026
They picked us up from our hotel and it was a comfortable trip.
R
Buss Sovvagn, Family Service, 22 apr. 2026
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
K
Buss Sovvagn, Family Service, 22 apr. 2026
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
D
Minibuss Standard, Family Service, 13 apr. 2026
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
L
Buss Standard, Family Service, 10 apr. 2026
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
T
Minibuss Standard, Family Service, 10 apr. 2026
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
A
Minibuss Standard, Family Service, 5 apr. 2026
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
R
Minibuss Standard, Family Service, 3 apr. 2026
I paid for a Van and got a bus..
R
Minibuss Standard, Family Service, 1 apr. 2026
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
T
Buss Standard, Family Service, 26 mars 2026
It smelled very, very strongly of pee the whole time on the bus, it was horrible
L
Minibuss Standard, Family Service, 25 mars 2026
Bus was confortable
C
Minibuss Standard, Family Service, 20 mars 2026
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
M
Buss Sovvagn, Family Service, 19 mars 2026
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
M
Taxi Standard 3pax, Family Service, 16 mars 2026
Fast and efficient
P
Minibuss Standard, Family Service, 11 mars 2026
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
J
Minibuss Standard, Family Service, 11 mars 2026
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
L
Buss Sovvagn, Family Service, 25 feb. 2026
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
L
Buss Standard, Family Service, 24 feb. 2026
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
G
Minibuss Standard, Family Service, 16 feb. 2026
Replaced mini bus by bus and took more than 1 hour to depart
L
Buss Sovvagn, Family Service, 15 feb. 2026
Just keep attention, as you have to share beds (or buy 2 tickets for yourself!!)