Family Service
- Schedule
- Reviews
O Family Service
Niektórzy podróżni są sceptycznie nastawieni do minibusów, ale jest to dobry wybór - ilość miejsc docelowych i konkurencyjne ceny sprawiają, że są jednym z najpopularniejszych środków transportu dla innych. Minibusy są zawsze bardziej elastyczne niż duże autobusy. Jeśli pojawi się nagłe zapotrzebowanie na przejazdy do nowych miejsc, operatorzy minivanów zawsze jako pierwsi oferują swoje usługi. Rzeczywiście, łatwiej jest uruchomić nową trasę, jeśli obsługujesz pojazd dla 10-15 osób, prawda?
Family Service oferuje podróż minibusem i bilety z możliwością łatwej rezerwacji online. Sprawdź je, jeśli szukasz możliwości podróżowania minivanem.
Jakie są główne przystanki Family Service?
Family Service Przyjeżdżają i odjeżdżają z następujących terminali:
- Vientiane Hotel Transfer
- Vientiane Transfer
- Vang Vieng Transfer
- Vang Vieng Hotel Transfer
- Vientiane Southern Bus Station
- Vientiane Transfer
- Ing Ing Mountain View
- Ban Lakkham River View
- Vang Vieng Transfer
- 4000 islands
Najpopularniejsze trasy Family Service?
Najpopularniejsze kierunki wycieczek Family Service to:
Jakie są klasy pojazdów i ceny przejazdów Family Service?
Z reguły nie ma możliwości wyboru klasy biletu podczas podróży minibusem. Możesz jednak skontaktować się z operatorem i/lub wybrać typ pojazdu, który obsługuje Twoją trasę. Niektóre samochody dostawcze mogą pomieścić tylko 9-10 pasażerów, inne mogą pomieścić do 15 podróżnych. W pierwszym przypadku możesz mieć więcej miejsca na nogi i szersze siedzenia, a tym samym wygodniejszą jazdę, w drugim – przygotuj się na ograniczoną przestrzeń na nogi, łokcie i swój bagaż. Przeczytaj recenzje na temat usług Family Service, aby upewnić się, że spełniają one Twoje oczekiwania.
Minibus: za i przeciw
Zalety przejazdu minubusem
- Minibusy często docierają do miejsc, do których nie kursują ani autobusy, ani pociągi. Należą do nich mniejsze miasta i wioski
- W większości przypadków minibusy są najszybszym sposobem dotarcia do miejsca docelowego w przypadku podróży lądowych na stosunkowo krótkie odległości po prostu dlatego, że są mniejsze i bardziej zwrotne niż autobusy
- Minivany pozwalają Ci wysiąść w najdogodniejszym miejscu na trasie – niekoniecznie na przystanku, co w niektórych przypadkach pomoże zaoszczędzić mnóstwo czasu i pieniędzy.
Wady przejazdu minibusem
- Niektóre pojazdy mogą być dość ciasne i mają ograniczoną przestrzeń na bagaż. Cóż, właściwie prawie wszystkie minibusy oferują ograniczoną przestrzeń bagażową, a jeśli masz więcej niż jedną torbę, walizkę lub plecak, dobrym pomysłem może być zakup dodatkowego miejsca na bagaż – tak, niestety zapłacisz za podróż podwójnie
- Warto sprawdzić, czy Twój minibus kursuje zgodnie z rozkładem czy odjeżdża, gdy jest pełny – w tym drugim przypadku możesz czekać dość długo, ponieważ na kilku trasach zapełnienie pojazdu może zająć sporo czasu.
- Powinieneś wiedzieć, że kierowcy minibusów są znani z szybkiej jazdy. Nawet najbardziej renomowanym firmom czasem nie udaje się przekonać swoich kierowców do przestrzegania ograniczeń prędkości. Nawet jeśli kierowca nie nalega to zawsze zapinaj pasy bezpieczeństwa na czas podróży
- Jeśli łatwo zapadasz na chorobę morską, a Twoja podróż obejmuje kręte odcinki, prawdopodobieństwo wystąpienia choroby lokomocyjnej jest większe podczas podróży minibusem niż autobusem. Weź lekarstwo na pół godziny przed podróżą, aby uniknąć przykrych niespodzianek.
Opinie o firmie Family Service
N
Minivan Standard, Family Service, 7 wrz 2026
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
Autobus Sypialny, Family Service, 3 wrz 2026
顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
I
Minivan Standard, Family Service, 22 sie 2026
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
M
Minivan Standard, Family Service, 12 sie 2026
Waiting too much between connexion between the boundary and the station. Condition where pour.
C
Autobus Standard, Family Service, 12 sie 2026
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
P
Minivan Standard, Family Service, 11 sie 2026
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
J
Autobus Standard, Family Service, 11 sie 2026
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
B
Autobus Standard, Family Service, 18 lip 2026
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
E
Minivan Standard, Family Service, 29 cze 2026
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
L
Minivan Standard, Family Service, 8 cze 2026
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
G
Minivan Standard, Family Service, 7 cze 2026
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
J
Minivan Standard, Family Service, 6 cze 2026
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
J
Minivan Standard, Family Service, 17 maj 2026
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
J
Autobus Standard, Family Service, 7 maj 2026
They picked us up from our hotel and it was a comfortable trip.
R
Autobus Sypialny, Family Service, 22 kwi 2026
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
K
Autobus Sypialny, Family Service, 22 kwi 2026
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
D
Minivan Standard, Family Service, 13 kwi 2026
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
L
Autobus Standard, Family Service, 10 kwi 2026
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
T
Minivan Standard, Family Service, 10 kwi 2026
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
A
Minivan Standard, Family Service, 5 kwi 2026
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
R
Minivan Standard, Family Service, 3 kwi 2026
I paid for a Van and got a bus..
R
Minivan Standard, Family Service, 1 kwi 2026
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
T
Autobus Standard, Family Service, 26 mar 2026
It smelled very, very strongly of pee the whole time on the bus, it was horrible
L
Minivan Standard, Family Service, 25 mar 2026
Bus was confortable
C
Minivan Standard, Family Service, 20 mar 2026
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
M
Autobus Sypialny, Family Service, 19 mar 2026
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
M
Taksówka Standard 3pax, Family Service, 16 mar 2026
Fast and efficient
P
Minivan Standard, Family Service, 11 mar 2026
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
J
Minivan Standard, Family Service, 11 mar 2026
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
L
Autobus Sypialny, Family Service, 25 lut 2026
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
L
Autobus Standard, Family Service, 24 lut 2026
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
G
Minivan Standard, Family Service, 16 lut 2026
Replaced mini bus by bus and took more than 1 hour to depart
L
Autobus Sypialny, Family Service, 15 lut 2026
Just keep attention, as you have to share beds (or buy 2 tickets for yourself!!)
C
Minivan Standard, Family Service, 14 lut 2026
Ok. Bus broke down on route but was fixed in an hour
R
Autobus Standard, Family Service, 11 lut 2026
A bit confusing at times, but it all worked and timing was fine.
M
Minivan Standard, Family Service, 9 lut 2026
Nothing exceptional but to complain about
R
Autobus Standard, Family Service, 5 lut 2026
I found the communication to be a series of pre-prepared responses, without addressing my expressed concerns. I find the uncertainty to be very disconcerting.
M
Minivan Standard, Family Service, 4 lut 2026
I booked in time for a minivan to Vang Vieng, but "they" forgot to pick me up.
They brouwt me to al local busstation where I had to wait more than 2 hours before we left.
It's a pity.
Other transport with 12Go in Laos went well!
R
Autobus Standard, Family Service, 1 lut 2026
Just on time, old bus
B
Minivan Standard, Family Service, 28 sty 2026
Driver didn’t arrive on time ..called the number no one could speak English, got my accomodation host to call.. they said they were coming then didn’t arrive for anther hour (and after another phone call from my accommodation provider) they finally arrived.
M
Minivan Standard, Family Service, 26 sty 2026
Overall good. The driver was on time and his driving was very safe and efficient. Only downfall was the van itself was incredibly cramped with the amount of bags, but not an issue for the 2 hour journey, if it was longer it may have been.
G
Minivan Standard, Family Service, 24 sty 2026
We areived one hour late, but the trip was good
D
Autobus Sypialny, Family Service, 20 sty 2026
Shared bed for a high price - power socket not working
J
Minivan Standard, Family Service, 17 sty 2026
We didn’t get picked up in time then texted no response then called. They said it’s gone then we got on the next one and that worked out quite ok but really cozy haha
T
Minivan Standard, Family Service, 16 sty 2026
Fast ride in a new van. Very nice
Minivan Standard, Family Service, 12 sty 2026
It was not a minivan that we paid for, but a big old bus
M
Minivan Standard, Family Service, 11 sty 2026
On Time
L
Autobus Standard, Family Service, 4 sty 2026
We booked a bus from Vientiane to Huay Xai and paid 3000 THB online. On the day of departure, when the transfer had already arrived, we were informed that there were no seats on the bus, despite the booking being confirmed and paid. We were offered an alternative route involving a train and an additional bus, with extra charges. The dates were initially booked incorrectly by the operator, and later we were forced to pay even more for a “first class” train ticket.
Upon arrival, we were told that the final bus was NOT included and had to pay again (500,000 LAK), which was never mentioned in advance. When we asked about the original 3000 THB payment, we received contradictory explanations.
This was misleading, stressful, and felt like deliberate overcharging.
I strongly do not recommend this operator
W
Minivan Standard, Family Service, 3 sty 2026
i had a feeling it would happen, and it did happen. i was waiting for 12 o'clock pick up and no one showed up. good thing was i had the local tour company phone number and i could use my phone to call. i needed to call 5 times till i could get the answer. they hung up in the middle of the conversation. i waited one hour, and yes they forgot to pick me up, that was the reason fo the delay
C
Autobus Standard, Family Service, 3 sty 2026
We were left behind as immigration was taking a long time.
We were left with no internet and no idea how to get to our place!