오전 9시 30분에 도착할 것으로 예상했지만 오전 5시 30분에 도착합니다. 버스는 편안하고 화장실 시설도 있습니다.
이 리뷰는 자동 번역되었습니다
I expected to reach at 9:30 am but we reach there by 5:30 am, Bus is comfortable and WC facility available
버스 슬리퍼 41, Grouptour (Công ty du lịch quốc tế Grouptour), 2022. 12. 26.
MH
Molly H
Terrible. Bus was over 2 hours late and the staff were incredibly rude. We booked vip and it was not VIP at all. DO NOT BOOK THEOUCH THIS COMPANY
버스 VIP 수면석 34인승, Duc Duong Bus, 2024. 4. 17.
HB
Helena B
Not as nice as in the photos but comfortable enough. The guy at the office was nice but the ones in the bus were so rude and aggressive. They kept yelling at customers and speaking with a very hostile tone. One of them asked me to go to the back yelling. The other one saying I should go to the beginning also yelling at me so rudely. Honestly it's not as hard trying to be a bit nice. I also felt so unsafe with the driving and they didn't wake me up when we arrived to Hanoi but they threw my bags to the floor (also aggressively). I could have missed the stop and my bags
버스 VIP 20, TP Booking (TP Booking), 2024. 4. 15.
KW
Karen W
The bus was waiting on time at 9:15 pm at the Central Backpackers Hostel except that the company was Queen Cafe and we didn’t realize we should board until about 10:00 pm when we got a WhatsApp message from TechBus (because I asked) telling us to board. The driver did have our names on a printed list. Bus ride was smooth and quiet, seats comfortable. No curtain partitions or USB ports, but we were sleeping so didn’t mind. Bus had a bathroom, too, which was convenient even though not the cleanest. Arrived in Hanoi an hour late which is not bad. Drop off point was not exactly where our TechBus ticket said, but we were able to get a public bus to go to our lodging easily.
The vehicle came not on time. The seats were comfortabel but you cannot fully lay down so my neck hurted. The driver woke everybody up several times to ask where they need to go. It was a night bus so everybody got anoyed because they want to sleep. They don’t communicate with you, only shouting. There were no beds left, so a local men had to lay into the middle to sleep. Horrible!
We where declined at the limousine bus we payed for, we showed our ticket which clearly mentioned limousine class but they told us we where not on the list and had to wait for the next bus of Queen open bus. Then when this bus arrived at 22:00 while our bus should be there at 21:00 it was a normal sleeper bus where we were on the list. At this point we where very confused. We showed our ticket to this bus driver. Later while driving they asked us if we wanted to switch to the other which we clearly wanted because we felt bad about the situation. They called the other bus and at the next bus stop they switched us with the limousine bus.
We also wanted to make use of the free transfer to the hotel in old town Hanoi, which was offered by the operator, we requested this in advance and got a reply that it was sorted and that we would be brought to our hotel. When we arrived at Hanoi the bus driver yelled that it was the last stop and that everyone must leave the bus.
Overall this was very stressful.
The support from 12go was great, we immediately created a support case at 12go, they contacted Queen open bus and the day after they refunded the difference in between the two bus classes to compensate for the bad experience. Thank you 12go.
버스 Limousine, Queen Cafe Bus (Queen Cafe Bus), 2023. 10. 14.
OP
Orit P
9 hours instead of 7 as was promised
버스 VIP Sleeper 33 , Grouptour (Công ty du lịch quốc tế Grouptour), 2023. 6. 1.
NA
Nicholas A
The bus itself was great, as advertised. However, we didn’t get to Hanoi until 6:30am, two hours later than we were supposed to with no traffic at all slowing down our trip. This seems to be a running theme with companies advertising transfer times that are extremely inaccurate.
버스 VIP Sleeper 33 , Grouptour (Công ty du lịch quốc tế Grouptour), 2023. 3. 19.
