오전 7시 30분에 출발하기 위해 14인승 미니밴을 예약했고, 7시 30분에는 버스가 없다고 들었지만 8시 30분에 출발합니다. 우리가 그것을 놓칠 까봐 걱정하면서 잡을 비행기가있었습니다. 14인승 미니밴에 20명이 탑승했기 때문에 더운 날씨에 비좁은 환경에 대비해야 하므로 쾌적하지 않았습니다. 긍정적인 측면에서 지정된 10시간이 아닌 7시간만 걸렸으므로 정시에 비행기를 탔습니다. 그래도 12go의 훌륭한 서비스. 쉬운 서비스 예약 티켓과 훌륭한 의사 소통. 우리를 A에서 B로 데려갔어
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Booked a 14 seater minivan to leave at 7:30 am, was told there was no bus at 7:30 but was leaving at 8:30. Had a flight to catch leaving us worried we would miss it. There was 20 people on a 14 seater minivan so be prepared for cramped conditions in hot weather so wasn’t pleasant.
On the positive side it only took 7 hours not the 10 specified so caught the flight on time. Great service from 12go though. Easy service booking the tickets and great communication. Got us from A to B
미니버스 지역 14인승, Vieng Chaleune (เวียงเจริญ), 2023. 2. 9.
SP
Selvaraju P
좋은 서비스, 호텔 semd에서 역까지 픽업 준비에 매우 만족합니다. 기차가 매우 매끄럽고 빠르게... 모든 문의에 빠르게 응답했습니다. 팀에 대한 찬사...
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Good service, very happy with the arrangement pick up from hotel semd to station. Train very smooth n fast...
All enquiries was responded fast kudos to the team...
기차 세컨드 클래스, Naluang (Naluang), 2022. 12. 30.
FL
Fenny L
이것은 매우 나쁜 경험이었습니다. 우리는 11시 30분에 루앙프라방에서 비엔티안으로 가는 초고속 열차의 1등석을 예약했습니다. 우리는 우리 예약이 취소된 것으로 밝혀진 역으로의 환승을 위해 도착했고 우리는 지금 16.16에서 출발하는 2등석의 완행열차를 타고 있었습니다. 나쁜 베비. 우리는 이제 시간을 죽이고 주위를 어슬렁거려야 했습니다. 12Go가 너무 늦게 티켓을 예매하려고 했고 우리는 티켓을 놓치고 다음 열차에 셔플을 당했습니다. 행복하지 않아!
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This was a very bad experience. We had booked a 1st class seat on the bullet train from Luang Prabang to Vientiane departing 11.30. We we arrived for our transfer to the station it turned out our booking had been cancelled and we were now on the slow train in 2nd class departing 16.16. Vevy bad. We now had to kill time and hang around. 12Go tried to book the tickets too late and we missed out and got shuffed on later train. Not happy!
기차 VIP(AC), Naluang (Naluang), 2022. 10. 4.
AA
Angel A
No fue del todo satisfactoria; yo había reservado un tren en Noviembre 2023 con salida desde LP a Vientiane el 18;de Marzo. Recibí los billetes electrónicos pero con salida a las 19:10 hrs; ese tren no me dejaría coger el vuelo en Vientiane a las 23:20 hrs con destino Shanghái. La agencia 12gi.Asia no me avisó con antelación de ese cambio. Perdí esos billetes: Lao Railway decía que no se podían cancelar ni cambiar por otro tren en horas anteriores. Tuve que comprar por mi cuenta dos billetes con salida a las 14:00 hrs. Terminé bien el viaje: llegué a Shanghái a la hora prevista y tomé horas más tarde un vuelo Shanghái - Madrid, los dos reservados en Noviembre 2023.
An over-full minivan: drivers wait for too many people than seats and seatbelts before going :-( that is not comfortable for the price but most important: this is not safe for people. We were also 30' late?
미니버스 지역 14인승, Vieng Chaleune (เวียงเจริญ), 2024. 2. 14.
EA
Eab A
Communication with 12go was horrible - we received ticket confirmation less than 2 hours before departure, which is awful.
We barely received any responses from 12Go, and when we did, it was a robotic response. at one stage, we were told we had no tickets left, and then 20 minutes later we received an automated confirmation with tickets. How bizarre!
Furthermore, it needs to be clearer that the booking confirmation takes 2 days to process, it's not acceptable to make that clear once someone has handed over their hard earned money.
So many potholes that it was very bumpy however the driver did a great job of getting us through it safely.
미니버스 지역 14인승, Vieng Chaleune (เวียงเจริญ), 2023. 12. 6.
K
Karita
There was a driver+ 25 passengers (incl. 4 toddlers) in a van!! Even the local people were not satisfied. There were of course not seat belts for anyone. The driver drove dangerously. The trip took 10hrs. Luckily co-passengers were very nice and friendly.
미니버스 지역 14인승, Naluang (Naluang), 2023. 11. 25.
LH
Liam H
Would have preferred just to have train tickets organised and make own way to the station rather than take the transfer.
기차 세컨드 클래스, Naluang (Naluang), 2023. 1. 11.
AH
Anja H
Company rejected giving any sort of children discount (for 3 kids) for train tickets, despite that kids under 120cm are free of charge and otherwise are 1/2 price, we were still charged full adult prices when going via the Agency.