Naga Travel

픽업 위치와 시간이 불분명했습니다. Vien-pak Sleeper 버스는 편안하고 2명이 침대를 공유하여 아늑했습니다. Pakse-don det 버스 서비스는 불규칙하고 통신이 좋지 않았습니다. 승객 1명 때문에 1시간 지연됨. 한 조각으로 도착했으니 다 괜찮은 것 같아요.

우리가 모두 퍼질 수 있었을 정도로 버스는 매우 편안했고 거의 아무도 없었다. 그러나 어쨌든 매우 넓습니다. 운전자는 충분히 좋고 약간 심술 궂지만 괜찮습니다. 나눠주는 스낵팩. 라오스의 비자 절차는 빨랐습니다. Luang Namtha에 일찍 도착했지만 밤에는 마을 밖의 버스 터미널과 tuk tuks 또는 택시가 없었습니다. 고독한 여성으로서 무서웠던 하이킹을 히치하이킹해야 했습니다. 내가 도착할 수 있었던 유일한 시간은 오후 9시였습니다. 그들이 당신을 데리러 올 수 있는지 확인하기 전에 호텔에 연락하십시오. 그 외에는 좋은 경험입니다.

처음부터 끝까지 친절한 운영자이며 국경 통과 및 SIM 카드에 매우 도움이 됩니다.

침대의 쿠션은 단단했지만, 1명 1개씩 주어져 쾌적하게 보낼 수 있었습니다!

우리는 4시간 넘게 미니버스에 탔습니다. 2명의 승객은 작은 풀다운 좌석에 앉아야 했고 사실상 그들의 귀 주위에 무릎이 있었습니다!

비엔티안에서 루앙프라방 가는 슬리핑 버스를 예약했습니다. 예약 시간은 18:00이지만 실제 출발 시간은 아닙니다. 미니 밴 셔틀이 나를 북부 버스 터미널로 데려다 주었고 실제 출발 시간은 20.00(다른 버스 회사와 동일) 직원이 영어를 할 수 없는 식사 바우처를 제공하여 사용 방법과 장소를 알려줍니다. 식사 바우처는 10,000킵 가치로 식사로는 충분하지 않은 간식이나 음료를 교환할 수 있습니다. 빌어먹을 찹쌀만 먹은 승객은 거의 없습니다!!

버스를 타기 위해 2시간을 기다렸고 언제 출발하는지조차 알지 못했다.

버스에서 여러 좌석으로 물이 새고 있었고, 한 사람은 3번이나 움직여야 했습니다. 각 정류장이 무엇으로 구성되어 있는지, 우리가 얼마나 많은 시간을 가지고 있는지에 대한 정보가 전혀 없었기 때문에 화장실에 가는 것은 항상 조금 위험하게 느껴졌고 음식을 살 수 있는지, 어디서 살 수 있는지 알 수 없었습니다. 오후에는 국수가 포함되어 있지만 물과 간식은 직접 가져와야합니다. 긍정적인 측면에서는 수하물에 번호가 붙어 있고 티켓과 일치하므로 누구도 정류장에서 수하물을 가지고 떠날 수 없습니다. 운전사는 음악적 취향이 좋았지만 조용한 것을 좋아한다면 뒷좌석에 앉는 것이 좋습니다.

버스가 정시에 출발하지 않았지만 예정보다 일찍 도착했습니다. 쿠폰 사용을 위해 정기적으로 정차하고 음식을 정차하는 것이 좋습니다. AC가 더 좋았을 수도 있습니다.

아무런 연락 없이 45분 늦게 나타났습니다. 버스는 매우 낡았고 관리도 제대로 되지 않았습니다. 내가 기차를 타는 것에 대한 정보가 없었고 기차에서 내려줬다는 사실도 내가 어디로 갈 예정인지 알 수 없었습니다... 비엔티안에서 더 도움이 되는 현지 여행사를 찾는 것이 좋습니다...

매우. 10월 프랑스에서 예약이 이루어졌습니다. 괜찮아요. 올바른 수면 준비. 2000킵을 위해 호텔로 돌아갑니다. 그러나 버스에는 우리 중 16명이 있었습니다!!!!. 350km를 9시간 운전!! 그러나 이것은 도로 상태 때문입니다. 총 12GB 아시아가 상단에 있습니다.

그들은 우리를 잊었습니다. 그들은 그럭저럭 우리를 다른 미니 밴에 태울 수 있었습니다. 그래서 제가 최저 등급을 매기지 않는 것입니다. 그러나 우리는 설명에 설명된 대로 모든 작업을 수행했습니다. 출발 시간 30분 전에 식당 앞에서 기다렸지만 오지 않았다. 결국 그들에게 전화를 걸었고 우리는 정규 버스 역에서 우리를 내려준 tuktuk에 의해 픽업되었습니다. 내 나쁜 경험 때문에 이것을 정말로 추천할 수 없습니다. 현지 사무실이나 호텔에서 예약하는 것이 좋습니다. 거기에 많은 버스

우리는 Nong Khai에서 Thanaleng까지 기차로 갔지만 비자를 받은 후 Naga Travel에서 버스를 놓쳤다는 말을 들었기 때문에 추가 버스 비용을 지불해야 했습니다. 그러나 우리는 문제를 해결할 수 있었고 환불을 받았습니다. 대행사는 귀하가 즐거운 여행을 할 수 있도록 노력하고 있습니다.

여행 자체는 매우 좋았습니다. 기차의 직원은 매우 친절했습니다. 여행 내내 모든 것이 깨끗하게 유지되었습니다. 예약에 대해서는 덜 긍정적입니다. 직원이 환불에 실수를 했습니다. 원래는 신용카드로 환불받기로 되어 있었는데 12Go 사무실에 가고 싶을 때 직원 중 한 분이 현금으로 환불해 주었습니다. 나중에 우리는 PayPal을 통해 환불금을 갚거나 사무실에서 지불하는 두 가지 옵션이 포함된 이메일을 받았습니다. 우리는 다음 날 기차를 탈 예정이었기 때문에 기차를 타기 직전에 사무실에 가기로 결정했습니다. 그 사이에 우리는 환불 요청을 무시하면 철도 직원에게 모든 개인 정보를 제공할 것이라는 대우적인 어조의 이메일을 받았습니다. 철도 직원과 12Go 직원은 역에서 우리를 기다리고 티켓을 취소하겠다고 했습니다. 이건 고객과의 올바른 소통 방식이 아닌 것 같아요. 특히 내가 실수를 한 사람이 아니었기 때문에.

The bus was on-time (actually got to Luang Prabang early), but the conditions were pretty bad. The shuttle that takes you to the bus station at 18:00 didn't mention that you have to wait 2.5 hours at the station (food stalls close by the time you arrive). Also, the bus operators have no idea what assigned seats mean. It's mostly first-come first-serve and everyone ignores their ticket's seat number. It was a hassle finding a bed and the sheets smelled terrible.

Cheap and efficient.

Regular updates and reminder. Staff is nice and responsive

All fairly good but was dropped off at train station where couldn't get bus north which is where most people are heading so had to get half hour tuk tuk across town. Not very useful drop off point.

Simple bus, confortable seats. Moreover it was almost empty and I could lie down.

Stuck three of us in tiny compartment over engine at back of bus. Not impressed. These spaces not designed for three large western guys.

waited more than 1hour before a restaurant before they search us without saying anything the barkeeper had to call twice to Naga to ask if they come and when

Communication on what bus to get was poor, we got told to stay on transport which was going to Paksa when we were going to Luang Prabang. The driving was crazy and my partner was unable to sleep more than 2hrs. Air conditioning was good and bed wasn’t too bad.

I like this... It wasn't hassle like I experienced on the way to Vientiane from Bangkok... It was a direct bus from Vientiane to Bangkok... Everything was okay...i was informed from the time you leave... :) thanks

Great. Left it till last minute to pick us up but suppose can understand the logistical probs.

All good. Lovely people running the service. Just a suggestion, maybe have the meeting place for pickup at a place where people can escape the heat while the wait for the driver. Thank you

I bought the ticket via 12go and I am aware that they are only selling the ticket and are not operating the buses. The bus had 12-15 passengers, give or take, during the tour. The trip between Vientiane and Luang Prabang was interesting and I can summarize it as: Pro: - We made it all the way without any incidents . That said there was several near-misses and some serious incidents observed on the way (see below) - The driver of the bus was politely and friendly - The air-con was not to cold (which is often a problem on this buses) - Plenty of stops en-route (might be annoying for some) ensured that the engine - and most importantly - the brakes could cool down before continue the ride. Con: - We observed a truck involved in a "front to front" collision with another heavy vehicle. This caused some delays both southbound and northbound. - We observed an incident involving two motorcycles with at least two fatalities. Shocking! - I showed up the 1 hour before pick up (as instructed on the ticket) just to experience that I had to wait for 1 hour and 20 minutes for the pick-up. - At the bus station there was some confusion about which bus to take, wen it was leaving etc, but it was sorted out in the end. - The bus was old, noisy and had seen better days. But remember- this is Laos - The roads was bumpy, and to some extent, unpaved. But remember- this is Laos

Good trip, good service, beds quite small for 2 people but not much you can do about that! Actually a quite enjoyable 20 hour bus ride!!

-do not state which bus terminal. Yes, they’re opposite and I was fortunate in having not much luggage as I went to the wrong one. Others had a lot to carry across the main road! -very hard to find the bus counter as one is inclined to look for Naga Travel when it’s actually something like ‘99’ -Company did not and still have not responded to my email sent 5 days before bus. If they had, I could have gone to the right terminal... -snacks were nice -sleeper bus never chanted at Laos border. Just reclining seats -toilet had no light or flush and smelt the whole bus within an hour of departure -driver was smoking and it filtered to the coach through the endless ‘no smoking’ signs... But, as all the other reviews are the same comments, Naga Travel clearly has no intention of doing anything!

Everything is good, except there is no charging station

It was not a sleeper bus. The only quality that could hint to a sleeper bus is that the seat reclined a bit. Only problem was that if you actually did recline the (highly uncomfortable) seat back it hits the person behind you and takes away the already non excisting leg space. In the ticket it said that it could be an older bus but that once you crossed the boarder the bus would change into a sleeper class bus. It did not. The bus ride lasted abou 20-21 hours so you can imagine the joy. I was quite dissapointed as was the whole bus full of people. I am quite short (5'2/157cm) but I left the bus with sore legs, back, neck and arse. I dont want to imagine what it would have been like for someone taller. The thought that kept occurring to me during the journey was: my school bus at home is more comfirtable than this. At least there's wifi on that. On a positive note the staff was very nice, the snacks they gave were good as well and you meet a lot of nice, new people who also think the bus is horrible. That's at least something to bond over.

We didn’t change into a sleeperbus. The bus was okay but not for 20 hours. Very late stop to get dinner.

They picked us up from our hostel. Left the bus terminal an hour late but I think that’s okay. Thank you!

The staff were nice and very helpful and explained what was going on and sold us SIM cards. Luckily we were a couple so the seat/bed that you have to share was fine, but if you’re on your own may be slightly weird sharing with a stranger as they’re not large.

Really not a good experience. If I did it again I would pay the small amount more and take a private taxi

The bus was late Aircon didn’t work to it fullest Sketchy road, but the driver handled it very well

More than 1 hour late bus with no explanation, different kind of vehicle

We were expected to leave at 0900hrs but left at 1000hrs. Very disappointed

- The information about boarding and the pickup point was inadequate. - There was a delay of 1,5 hour. - The bus was nice and clean. - The staff was friendly.

The problem is GoAsia. They sell a trip that does not exist. It said Naga travel leaving 9am. But there is no Naga 9am trip from vientiane, only the 9.30 Soutchai one. This one left only after 10am. Trip itself fine.

Bring some earplugs and you are fine.

We booked on 12go.asia. Unfortunatly they charged more to book the bus than the cost of the bus itself. If you book the bus with a local travel shop or at the bus terminal itself it’s much cheaper. On the site it’s also sold as an VIP bus, when it’s just a normaal sleepingbus with not much of sleepingspace.

22 hours with no sleeping bus. No lights at the toilet and was smelling really bad. Hopefully i had bought some snacks and water because the bus did no stop for this until 19 hours later. Good thing is that drivers seemed friendly and could understand English.

Got my ticket very easy

The bus drivers were kind.

This was a surprisingly comfortable journey in a pretty good bus. The Air con worked and the seats were comfortable. We were late starting and late arriving but just by 30 mins which isnt bad.

Was not happy at all. The bus was late by two hours and there was no communication to when the bus was arriving.

The bus was very nice. New and clean seats. AC level just ok. The road a bit bumpy

Considering the road is so bad the driver managed it wonderful, but don't expect to arrive on time or sleep much: it is too bumpy. No toilet on board, the driver stopped periodically and we had to pay to use toilet. Bed was clean and water was provided :)

My schedule changed and I did not go. Arrived in Chiang Mai too late to go. Since it was non-refundable, just lost only money this time.

Upgraded from mini van to ac bus. An hour delay and very confusing staff. But the ride was fine