Family Service
- Schedule
- Reviews
Family Service 소개
밴을 부정적으로 생각하는 여행객들도 있지만, 다양한 목적지로 이동할 수 있고 가격이 경쟁력 있어 밴만 이용하는 여행객들도 있답니다. 밴은 항상 대형 버스보다 더 유연하게 이용할 수 있습니다. 갑작스럽게 새로운 목적지로 가야 한다면 무조건 밴 운영사부터 찾으세요. 10~15명 정원의 차량을 운영한다면 당연히 새로운 노선을 개설하기가 더 수월하겠죠.
Family Service사는 온라인으로 밴 예약이 가능한 운영사입니다. 다른 여행객들의 리뷰를 참고하여 서비스에 대한 평가를 확인하세요.
Family Service사는 주로 어느 지역에서 서비스를 제공하나요?
Family Service사의 밴은 다음과 같은 터미널을 오가며 운행합니다.
- 비엔티안 호텔 트랜스퍼
- 비엔티엔 내 호텔
- 아무 방 비엥 호텔
- 방 비엥 호텔 트랜스퍼
- 비엔티안 남부 버스 정류장
- 아무 비엔티안 호텔
- Ing Ing Mountain View
- Ban Lakkham River View
- 방비엥 환승역
- 4000 islands
Family Service사의 가장 인기 있는 노선은 무엇인가요?
Family Service사가 제공한 시간표를 살펴볼 때, 가장 인기 있는 목적지는 다음과 같습니다.
Family Service사의 밴에는 어떤 종류가 있으며, 가격은 어떻게 되나요?
일반적으로 밴으로 여행할 때는 좌석 등급을 선택할 수 없습니다. 하지만 운영사에 문의해 볼 수 있고, 해당 노선에 운행하는 밴 유형을 선택할 수는 있습니다. 밴에 따라 9~10명만 탑승할 수 있는 경우도 있고, 최대 15명까지 탑승할 수 있는 경우도 있습니다. 전자의 경우 다리를 뻗을 수 있는 공간과 좌석 공간이 더 넓고 편안하며, 후자의 경우 다리나 팔꿈치 부분의 여유 공간, 짐을 넣을 수 있는 공간이 제한적일 수 있습니다. Family Service사의 밴 서비스에 대한 리뷰를 읽고 내가 계획한 여행에 적합한지 확인해 보세요.
밴 여행의 장단점
밴 여행의 장점
- 밴은 버스나 기차가 다니지 않는 목적지까지 운행하는 경우가 많습니다. 소규모 도시나 작은 마을과 같은 곳 말이죠.
- 대부분의 경우 밴은 비교적 짧은 거리를 육로로 이동할 때 목적지까지 가는 가장 빠른 방법입니다. 버스보다 작고 기동성이 뛰어나기 때문입니다.
- 밴을 이용하면 터미널이 아니더라도 탑승 도중에 내게 더 적합한 지점에서 하차할 수 있습니다. 실제로 시간과 비용을 크게 절약할 수 있는 경우도 있습니다.
밴 여행의 단점
- 일부 밴은 짐을 넣을 수 있는 공간이 제한되어 매우 비좁을 수 있습니다. 사실 거의 모든 밴의 경우 짐을 넣을 수 있는 공간이 제한되어 있으며, 가방, 캐리어, 백팩이 두 개 이상 있는 경우 짐을 놓아둘 좌석을 별도로 구매하는 것이 좋습니다. 하지만 이 경우 비용은 두 배로 지불해야 하죠.
- 밴이 정해진 시간에 운행되는지, 아니면 모두 탑승해야 출발하는지 확인하는 것이 좋습니다. 후자인 경우, 여러 노선에서 밴에 모든 사람이 탑승되는 데 시간이 오래 걸릴 수 있으므로 상당히 오래 기다려야 할 수 있습니다.
- 밴 기사들은 과속하는 경우가 많다는 점에 유의하세요. 가장 평판이 좋은 운영사의 경우에도, 기사들이 제한 속도를 잘 준수하지 않을 수 있습니다. 밴 기사가 과속을 하든 그렇지 않든, 밴 여행 동안에는 항상 안전 벨트를 착용하세요.
- 멀미가 심하고 구불구불한 구간이 포함된 여행이라면 버스보다 밴으로 여행할 때 멀미를 느낄 가능성이 더 높습니다. 안전을 위해 여행 30분 전에 멀미약을 복용하세요.
Family Service 리뷰
J
택시 Standard 3pax, Family Service, 2025. 6. 15.
Der Fahrer schaut mir zu oft aufs Handy und fährt immer wieder über die Linien. Die Autobahn war jedoch leer. Dann zupft er sich noch mit einer Pinzette Haare aus dem Gesicht und der Nase aus. Ernsthaft??? Für Asien vermutlich ein normaler, guter Fahrstil, aber ich finde wenn man beruflich Gäste fährt, kann man sich schon an ein paar Regeln halten.
미니버스 일반석, Family Service, 2025. 5. 22.
I thought that we would depart at 13:30, but we had to wait for other guests to be ready, and it was rainy as well, so we started around 14:00. In stead of going on a minivan, we took a a bus which was more comfortable. Finally, we arrived to Vang Vieng earlier than the itinerary. Anyway, the service was great and departing a bit late was not a big problem.
S
미니버스 일반석, Family Service, 2025. 4. 23.
Picked up on time at my hotel, minibus was brand new, comfortable, air con nice as you wish.
Driver was aware and drove safely in traffic and on express way. Cheap as chips!!
M
택시 Standard 3pax, Family Service, 2025. 3. 19.
All good, the driver was a few minutes early and I was at the airport with lots of time to spare
A
버스 일반석, Family Service, 2025. 1. 14.
Great service, picked up from my hostel and delivered to bus station in Hanoi. Very comfortable sleeper bus. Frequent stops for toilet and food. Border crossing was very well organised.
M
미니버스 일반석, Family Service, 2024. 11. 7.
Alles war super. Pünktliche Abholung am Hotel, schneller Transfer, genug Platz im Minibus.
K
미니버스 일반석, Family Service, 2024. 8. 15.
Ac didn’t work well and the seats a bit uncomfortable. Other than that everything went smooth and we arrived fast and on time.
J
미니버스 일반석, Family Service, 2024. 8. 5.
Grundsätzlich war die Leistung wie beschrieben und gut. Die Ankunft erfolgte planmäßig. Der junge Fahrer vom Hotel zur Grenze ist aber gefahren wie der Henker. In und die anderen Gästen hatten Angst einen Unfall zu bauen…
A
미니버스 일반석, Family Service, 2024. 3. 20.
The team is super supportive! They really know their job! Thank you a lot!
B
미니버스 일반석, Family Service, 2024. 2. 14.
Comfortable and good ride. Hotel to hotel - worries free travel. There was more people, so they got us a proper bus. We arrived an hour late, as expected in Laos.
J
미니버스 일반석, Family Service, 2023. 12. 11.
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
L
버스 일반석, Family Service, 2023. 10. 30.
Driver was very punctual In fact even earlier to pick us up He made sure we were on the correct bus before leaving us Bravo to the excellent service
M
미니버스 일반석, Family Service, 2023. 9. 28.
Pünktlich wurden wir von einem Tuck Tuck am Hotel abgeholt und zu einem Sammelpunkt gebracht. Auch dort ging es dann pünktlich los nach Vang Vieng. Es ging über die Autobahn u d daher war die Fahrt sehr entspannt und auch am Ziel sind wir pünktlich angekommen.
M
버스 일반석, Family Service, 2023. 9. 11.
14 hour journey took 20 hours! No mechanical issues or traffic instead stopping every 1-2 hours for cigarette and toilet breaks. Solo female traveller dropped off at 3am on the side of the road in pakse and told to get out instead of the bus station. Before getting on bus was told i had to pay extra 50,000 lak to get on. No explanation to why. Pay the extra £20 to fly. Wish i did
N
미니버스 일반석, Family Service, 2026. 9. 7.
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
버스 침대칸, Family Service, 2026. 9. 3.
顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
I
미니버스 일반석, Family Service, 2026. 8. 22.
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
M
미니버스 일반석, Family Service, 2026. 8. 12.
Waiting too much between connexion between the boundary and the station. Condition where pour.
C
버스 일반석, Family Service, 2026. 8. 12.
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
P
미니버스 일반석, Family Service, 2026. 8. 11.
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
J
버스 일반석, Family Service, 2026. 8. 11.
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
B
버스 일반석, Family Service, 2026. 7. 18.
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
E
미니버스 일반석, Family Service, 2026. 6. 29.
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
L
미니버스 일반석, Family Service, 2026. 6. 8.
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
G
미니버스 일반석, Family Service, 2026. 6. 7.
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
J
미니버스 일반석, Family Service, 2026. 6. 6.
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
J
미니버스 일반석, Family Service, 2026. 5. 17.
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
J
버스 일반석, Family Service, 2026. 5. 7.
They picked us up from our hotel and it was a comfortable trip.
R
버스 침대칸, Family Service, 2026. 4. 22.
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
K
버스 침대칸, Family Service, 2026. 4. 22.
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
D
미니버스 일반석, Family Service, 2026. 4. 13.
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
L
버스 일반석, Family Service, 2026. 4. 10.
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
T
미니버스 일반석, Family Service, 2026. 4. 10.
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
A
미니버스 일반석, Family Service, 2026. 4. 5.
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
R
미니버스 일반석, Family Service, 2026. 4. 3.
I paid for a Van and got a bus..
R
미니버스 일반석, Family Service, 2026. 4. 1.
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
T
버스 일반석, Family Service, 2026. 3. 26.
It smelled very, very strongly of pee the whole time on the bus, it was horrible
L
미니버스 일반석, Family Service, 2026. 3. 25.
Bus was confortable
C
미니버스 일반석, Family Service, 2026. 3. 20.
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
M
버스 침대칸, Family Service, 2026. 3. 19.
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
M
택시 Standard 3pax, Family Service, 2026. 3. 16.
Fast and efficient
P
미니버스 일반석, Family Service, 2026. 3. 11.
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
J
미니버스 일반석, Family Service, 2026. 3. 11.
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
L
버스 침대칸, Family Service, 2026. 2. 25.
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
L
버스 일반석, Family Service, 2026. 2. 24.
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
G
미니버스 일반석, Family Service, 2026. 2. 16.
Replaced mini bus by bus and took more than 1 hour to depart
L
버스 침대칸, Family Service, 2026. 2. 15.
Just keep attention, as you have to share beds (or buy 2 tickets for yourself!!)
C
미니버스 일반석, Family Service, 2026. 2. 14.
Ok. Bus broke down on route but was fixed in an hour
R
버스 일반석, Family Service, 2026. 2. 11.
A bit confusing at times, but it all worked and timing was fine.
M
미니버스 일반석, Family Service, 2026. 2. 9.
Nothing exceptional but to complain about