Took a bus from Hue to Hoi An and couldn’t fault it - great journey, with a break for toilet, fast and efficient, water provided on board. Would absolutely recommend and use again! :)
버스 Express 35, Viet Nam Travel Bus (Việt Nam Travel Bus), 2023. 3. 19.
After booking and paying we’re informed that our options were to either split across two buses or sit upfront with the driver. We weren’t informed of any seat allocation issue in advance of booking and weren’t offered any sort of compensation. Given they notified us the day before we also didn’t have much other option. It’s not a huge issue but given everyone else on the bus had recliner seats and we were squashed into the front cab it did leave a sour taste.
We were told to be there at 7:45 prompt otherwise the bus would leave without us. We did this, but when we arrived we’re told that we couldn’t get on the bus waiting there, despite it having empty seats. We then had to wait 30 minutes for another bus to arrive - thankfully it wasn’t raining.
When you get to Hoi An you’re still a 30 minute walk from their drop off point in some suburb. This is our error as we could have checked this prior to booking but wrongly assumed that given Hoi An is a small place the bus would drop off near the centre / old town (as most the other operators do).
The trip wasn’t bad, and the lady at the booking office in Hoi An was nice enough to let me use her bathroom when we arrived as well - but wouldn’t recommend this operator based on our experience.
버스 미니버스 12, April Adventure (April Adventure), 2023. 2. 23.
Great . Driver Mr Duck fluent and safe driving . Bus like business class in a plane. Goes fast and arrive on time. Free wifi
버스 VIP 미니버스, Viet Nam Travel Bus (Việt Nam Travel Bus), 2023. 2. 21.
The driver was not nice and his driving was dangerous
버스 VIP 미니버스, Viet Nam Travel Bus (Việt Nam Travel Bus), 2023. 2. 16.
Dirty, broken seat lifter, overbooked, driver smoking and fiddling with his mobile
버스 슬리퍼 40, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023. 2. 10.
Communication with the operator was good in advance by email (asking for confirmation of us arriving at the location at agreed time 10mins before). One of the companies vehicles arrived on time, but wasn't for us, messaged them on whatsapp and they confirmed another vehicle was due in next 10mins. Sadly the bus was full so we had to go at the front next to the driver, with less leg room (not the VIP seats we paid for). The bus stopped in Da Nang to drop off 4 people, we tried to move into these now empty seats for the remaining time to Hoi An, but the driver told us we couldn't as more people were being picked up. We had to remain in the front for the remaining 30-45mins (after already having sat on the bus for over 1.5hrs) whilst the people traveling a shorter distance got to benefit from the seats, who would have paid less money also. The last issue was that the final drop-off address stated on 12go and what the actual operator confirmed by email were different. We queried it and they did thankfully drop us off as per what the operator confirmed (although actually incorrect) and 12go provided a partial refund for the poor service.
버스 미니버스 12, April Adventure (April Adventure), 2023. 2. 5.
Driver was quite rude. Trip there was fine. Value for money I’ve got better elsewhere.
버스 미니버스 12, April Adventure (April Adventure), 2023. 1. 26.
A no frills option. Bus needs cleaning. Staff and drivers safe and efficient. Holds less passengers than regular bus. Good in these times of social spacing. Were asked to take off shoes and bag them. Given hand sanitizer. Good economical option.
버스 반 침대칸, The SinhTourist (The SinhTourist), 2020. 3. 20.
The office,from which the bus had to leave, was closed.The bus itself came 45minutes later the scheduled and the vehical was old,definitelly not the one,that was in the picture.Aircon was not suffivcient to cool the bus at all.The agent came 15minutes before the bus and informed us about everything,however with such circumstances and the high price,I would expect some discount or free watter at least.
버스 에어컨 좌석, Samtour (SẠMTOUR), 2020. 3. 13.
It was cheap and got us from a-b. The bus is made for smaller people, clearly, as my legs could not extend fully. I was bitten on the back of my ankle by an insect. It was great to see the countryside . The driver was good / safe.
버스 반 침대칸, The SinhTourist (The SinhTourist), 2020. 2. 26.