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タムコック から フエ省 への目的地レビュー
AL
Alluvion L
予約時に何度か明記されたフエの住所(7 Doi Cung)の駅に行かず、何もないところで停車し、ここが終点だと言われた。そこはチケットに記載された目的地の住所から3km以上離れていた。何人かが文句を言ったが、「気にしない、嫌ならホットラインに電話すればいい」と言われただけだった。市内までの送迎を要求しても無視された。結局、自腹でGrabを買う羽目になったが、朝早かったので運転手がほとんどおらず、1時間以上も待たされた。
さらに、バスはとても窮屈で、平均的な体格のヨーロッパ人男性(身長170cm)にはベッドが狭すぎた。
私はめったに悪い評価を残さないし、旅行中にはよくあることだが、乗客を予約した場所以外で足止めするのは、ひどい顧客サービスであるだけでなく、外国での一人旅(特に女性)には危険でさえある可能性がある。非常に無謀だ。
このレビューは自動翻訳されました
Instead of going to the station at the address in Hue clearly stated several times in the booking (7 Doi Cung) we stopped in the middle of nowhere and were told this was the final stop. It was over 3km away from the destination address stated in the ticket. Several people complained but they just told us “we don’t care, if you don’t like it you can call the hotline”. Our demands to provide transportation to the city were ignored. I ended up having to pay for a Grab out of my own pocket and had to wait over an hour because it was so early in the morning that there were almost no drivers.
Additionally, the bus was very cramped and the beds too narrow for an average size European man (5’11) and that is already with the more expensive “local cabin” option.
I have to say that I rarely leave bad reviews and I am used to a lot when traveling, but leaving passengers stranded somewhere other than they had booked is not only horrible customer service but in a foreign country for solo travelers (especially female) can potentially even be dangerous. Very reckless.
The bus was in fine condition but the beds were so small and uncomfortable. I’m not tall, but I wasn’t able to lie down. There were men sleeping in the floor and they wouldn’t move so we could get in to our bunk. We literally had to walk on them. Easy and fast way to get a long way in Vietnam, but definitely not comfortable
horrible, upon arriving 30 minutes before the scheduled time, a young girl ordered me to get into a taxi then he took us to a high speed road where we were told to get in immediately (the whole thing had the looks like a kidnapping). arrived on the bus, bunks without curtains and double, rusty, no socket or usb port, the light did not work, it is not worth the price at all….