They moved us to an earlier boat which was great, then as we were about to board they said it was too windy to leave, yet 2 other boats left? It was obviously because there wasn’t enough people. Then our next boat left 20 mins late.
I booked a return from Sihanoukville to Koh Toch with 12Go ($36.65). It was actually booked as two single trips.
Due to Covid, I wasn’t able to visit Cambodia. 12Go refunded one of the trips (I received $16.64), but not both . I raised this with them, but they denied I had booked two trips despite me doing it at the same time and on the same payment.
After some back and forth conversation via email - including me sending a screenshot of my payment - I gave up and let them keep the money.
When I re-book for 2021, I will use a different company.
フェリー フェリー、Island Speed Ferry Cambodia、2020/09/05
J
Jakob
Good experience, no issues besides being a little late.