The journey from KL to Melaka was supposed to be 2h12min, but the bus departed from KL more than 2 hours late. There was no communication on this at any point and no apologies. Overall it meant most of the day lost to what should have been a quite short journey.
The bus seats were comfortable but there were no seatbelts after the 1st row. During the journey, the bus driver answered his phone and had a call with the phone by his ear, while driving the bus quite fast.
Extremely dangerous driver in bus from Melaka Sentral to Kuala Lumpur TBS on January 28th 2024, 21:00 hours trip.
I think he was even drunk.
Driver was talking all the trip using headphones and doing group video call.
I even told him several times to stop, as everybody was looking at him and feeling unsafe.
He told me ok (impolitely) and just kept talking. He even started yelling at me when the trip ended. He shouted: “complain complain!” while laughing.
Incredible this can happen when someone is responsible of 20 people lives.
I have reported this to the company, but they don’t seem concerned.
I really encourage you not to use this company. And I really encourage 12goAsia not to work with this company.
Just look all the bad reviews here and in Google.
バス 急行、Mayang Sari、2024/01/29
AO
Assim O
運転手は危険で、運転と同時に電話を使用していた、
このレビューは自動翻訳されました
The driver was dangerous , was using phone same time driving,
War alles super. Bus war ca 10 Minuten verspätet am Terminal, war aber super, da ich selbst auch recht knapp dran war.
Wer von Kuala Lumpur los fährt, sollte wirklich mindestens die vorgegebenen 30 Minuten früher da sein. Es waren extrems lange Schlangen an den Schaltern. Vielleicht lag es aber auch darsn, dass es ein Sonntag war. Ansonsten war die Busfahrt normal. Sitze waren bequem und mit ausreichend Bein Freiheit.
バス 急行、Mayang Sari、2023/10/23
JK
Junko K
初めて行ったんだ。
本当にいいところだったので、また行きたい。
このレビューは自動翻訳されました
It was first time to get there.
I want to go there again because It was really nice place.
バス 急行、Mayang Sari、2023/09/16
TI
Teyhan I
バスは古くてうるさい。 携帯電話の充電ができない。バスの座席表が実際のバスと異なる!
このレビューは自動翻訳されました
Buses are old and noisy. No charging available for mobile as stated in booking. Bus seating plan is different to actual bus!
One more delayed !
Bus started with 1:30 of delay without information on the screen.
Luckily I asked the hostess about the departure time when she answered me the bus was about to leave !!!!
The vehicle had changed, I didn’t have my solo place anymore …
Excellent!
Only thing was that we planned the trip on the 3 hours that were shown on 12go, only for it to be 1,5 hours. If we would have known we could have planned better