The waiting area in Butterworth is too hot. It should be air conditioned as we have to wait at least half an hour or more for the comfort of the passengers. Furthermore, announcements are not clear and not understood. Too crowded as incoming and outgoing are squeezed in the same room. Improvements should be made asap.
There is no concept of queueing or looking after oku passengers.
My mother was on a cane due to bad back and knee injuries. She is 68 years old..and the staff watched as young men and women pushed past her to get to the lift...and all the seats for waiting were taken up. We wanted to go by train for travels, but she won't know because she doesn't trust KTM to look after people with disabilities.
Train from Butterworth to KL. Comfortable, fast service. Not sure if Platinum service is living up to expectations as yet in this post-COVID time given the number of stops. However the train is clean, and comfortable. Just make sure you clarify the direction of travel when selecting your seats as the seats are fixed if you are like me and don't like a rearward facing seat it may be challenging.
列車 #9175 ETSプラチナ、KTM、2022/07/24
TK
Teo K
乗船場所と降車場所は明確に記載する必要があります(例:Penang which pier. ペナン・セントラルに接続するため...駅長が乗客にどのホームで列車に乗るか指示するのに戸惑っていた。
このレビューは自動翻訳されました
Embarkations n disembarkation point should be clearly stated.eg Penang which pier. To connect to Penang sentral...
Station master was confused in directing passenger which platform to embark on train.
列車 #9179 ETSプラチナ、KTM、2022/05/21
M
Marcus
高速道路ではなく小さな道路を走ったため、バスが4時間以上遅れてしまった。
このレビューは自動翻訳されました
The bus was more than 4 hours late due to drivning on smaller roads rather than the highway.