Bus identification - We booked ticket from Prague to Krakow and the bus operator is Like bus. We are on time are the platform. A bus came to that platform 30min before our departure time. Bus it doesn't have the like bus logo and the route details mentioned on the windshield is different. How on earth anybody can expect that it is the bus that I need to board. I waited and called info bus, but no response. Just few min before bus leaving, the driver called our for Krakow then we came to know.
Staff behavior - I was placing my luggage in the luggage section, suddenly driver came and tapped me on my shoulder hardly and said something in Ukrainian language which I couldn't understand. But it was embarrassing moment for me.
Bus inside - the seats are small and not comfortable. All the windows are closed, and someone was drinking alcohol on the bus. The stinky smell, kids were about to vomit.
Driving - Drivier drove the bus very slowly even the road is free and no vehicles blocking him. Overall th journey took longer time and bored.