Family Service
- Schedule
- Reviews
Chi siamo Family Service
Mentre alcuni viaggiatori sono scettici nei confronti dei furgoni, altri li preferiscono perché offrono un'ampia varietà di destinazioni a prezzi vantaggiosi. I furgoni sono più flessibili dei grandi autobus. Se c'è una richiesta imprevista di viaggi verso nuove destinazioni, gli operatori di furgoni sono sempre i primi a fornire il servizio. In effetti, è più facile avviare un nuovo percorso quando si gestisce un veicolo con capacità di 10-15 passeggeri, non è vero?
Family Service gestisce un servizio di trasporto in furgone e offre biglietti con facile prenotazione online. Consulta questi operatori se sei alla ricerca di di viaggi in furgone.
Quali sono le stazioni principali di Family Service?
I furgoni della Family Service partono e arrivano ai seguenti terminal:
- Vientiane Hotel Transfer
- Vientiane Qualsiasi Hotel
- Vang Vieng Qualsiasi Hotel
- Vang Vieng Hotel Transfer
- Vientiane Southern Stazione Degli Autobus
- Vientiane Qualsiasi Hotel
- Ing Ing Mountain View
- Ban Lakkham River View
- Vang Vieng Qualsiasi Hotel
- 4000 islands
Quali sono le rotte più popolari di Family Service?
Le destinazioni di viaggio più richieste sulla scheda-orari della Family Service sono:
Quali sono le classi e i prezzi dei pulmini di Family Service?
Di norma, non è possibile scegliere una classe di biglietto quando si viaggia in furgone. Tuttavia, è possibile informarsi con l'operatore e/o scegliere il tipo di furgone che copre il proprio percorso. Alcuni furgoni possono ospitare solo 9-10 passeggeri, mentre altri ospitano fino a 15 viaggiatori. Nel primo caso, si avrà più spazio per le gambe, sedili più larghi e un viaggio più confortevole; nel secondo, lo spazio per le gambe, per i gomiti e per i bagagli sarà limitato. Leggi le recensioni sul servizio furgoni della Family Service per verificare che sia all'altezza delle tue aspettative.
Vantaggi e Svantaggi del Viaggio in Furgone
- I furgoni spesso raggiungono località non servite da autobus o treni, come ad esempio città secondarie e villaggi più piccoli.
- Nella maggior parte dei casi, i furgoni sono il mezzo più veloce per raggiungere una destinazione se si viaggia via terra e su distanze relativamente corte, semplicemente perché sono più piccoli degli autobus e più facili da guidare.
- I furgoni possono lasciarti su un punto più conveniente lungo il percorso, diverso dal terminal, facendoti risparmiare tempo e denaro.
Svantaggi del Viaggio in Furgone
- Alcuni furgoni sono piuttosto affollati e lo spazio per i bagagli è limitato. Infatti, in quasi tutti i furgoni lo spazio per i bagagli è limitato, quindi se si ha più di una borsa, valigia o zaino, può essere una buona idea acquistare un posto separato per i bagagli - sì, purtroppo si dovrà pagare il doppio.
- Vale la pena verificare se il furgone parte all'orario previsto o solo quando è pieno; in quest'ultimo caso si rischia di aspettare troppo a lungo, poiché ci sono tratte per le quali il furgone impiega molto tempo a riempirsi.
- È bene sapere che i conducenti di furgoni hanno la reputazione di guidare troppo velocemente. A volte, persino le aziende più affidabili non riescono a convincere i conducenti a rispettare i limiti di velocità. Quando si viaggia in un furgone, bisogna sempre allacciarsi la cintura di sicurezza, anche se il conducente non lo chiede.
- Se si soffre facilmente di mal d'auto e il viaggio prevede molti tratti in curva, sarà più probabile soffrirne se si viaggia in furgone che in autobus. Prendi il tuo farmaco mezz'ora prima del viaggio, così ti sentirai meglio durante il percorso.
Family Service Reviews
A
Van Standard, Family Service, 20 set 2026
La compagnia non mi ha contattato per confermare il pickup, e quando gli ho scritto io non mi hanno risposto. Il viaggio però è andato bene, liscio e puntuale.
S
Van Standard, Family Service, 15 mar 2026
no air conditioning
B
Van Standard, Family Service, 14 feb 2024
Comfortable and good ride. Hotel to hotel - worries free travel. There was more people, so they got us a proper bus. We arrived an hour late, as expected in Laos.
S
Autobus Standard, Family Service, 12 feb 2024
First a minivan comes to your hotel and drop off you to a bus station
Then you will have to wait for a second big bus which will be the same one which wait for you during the two border crossings, until the Nong Khai bus station.
We arrive a bit before 5pm so it was perfect to have our night bus at 6.30pm.
Staff was nice and helpful. I recommend
We also didn’t have to pay the 2$ to cross the bridge as it was indicated in the voucher
N
Van Standard, Family Service, 9 feb 2024
We ordered and payed for pick up in mini van but we’re picked up in big tourist bus. Had to wait 50 min for the taxi pick up because they were late.
T
Autobus Standard, Family Service, 18 dic 2023
ピックアップは時間通り。バスでボーダー出国入国のサポートも良い。不慣れな私は助けられました。
B
Van Standard, Family Service, 12 dic 2023
Our pick up was booked for 11.30 the bus did arrive slightly late but no problem. We were taken to our coach which was very comfortable. Good air conditioning and a nice smooth drive to Vientiane. Would definitely recommend.
J
Van Standard, Family Service, 11 dic 2023
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
B
Autobus Standard, Family Service, 10 dic 2023
Decent, 1,5 house longer than advertised. Dont think is possible to make in the given arrival time so change it.
R
Autobus Standard, Family Service, 3 dic 2023
The driver was kind enough to get me in the lobby of the hotel as it was searing hot outside and I sat inside in with the AC, not knowing which vehicle (shuttle) to look for.
L
Autobus Standard, Family Service, 30 ott 2023
Driver was very punctual In fact even earlier to pick us up He made sure we were on the correct bus before leaving us Bravo to the excellent service
H
Van Standard, Family Service, 23 ott 2023
The air-conditioning was set to low power during the trip, almost non-existent. For this trip it's better to book with the accommodation operator directly(about 150000kip) as it's cheaper than the website (about 180000kip plus service charges) and have more departure timings available.
N
Autobus Standard, Family Service, 8 ott 2023
On time pick up from hotel in Vientiane, easy border crossing, cannot complain!
S
Van Standard, Family Service, 5 ott 2023
tuk tuk came on time to pick me up to the bus. Bus left on time. another tuk tuk took me to Vang Vieng city centre.
M
Van Standard, Family Service, 28 set 2023
Pünktlich wurden wir von einem Tuck Tuck am Hotel abgeholt und zu einem Sammelpunkt gebracht. Auch dort ging es dann pünktlich los nach Vang Vieng. Es ging über die Autobahn u d daher war die Fahrt sehr entspannt und auch am Ziel sind wir pünktlich angekommen.
M
Autobus Standard, Family Service, 11 set 2023
14 hour journey took 20 hours! No mechanical issues or traffic instead stopping every 1-2 hours for cigarette and toilet breaks. Solo female traveller dropped off at 3am on the side of the road in pakse and told to get out instead of the bus station. Before getting on bus was told i had to pay extra 50,000 lak to get on. No explanation to why. Pay the extra £20 to fly. Wish i did
L
Autobus Standard, Family Service, 30 ago 2023
Je recommande !
Un van est venu nous récupérer à notre hôtel, (arrivée très ponctuelle à 13h15 pile) et nous a déposé à la station de bus de Vientiane.
Nous avons ensuite pris un bus de Vientiane à Udon Thani, bus propre, passage de la frontière sans difficulté (facturé 20 baths ou 10 000 LAK par personne), et arrivée avec quelques minutes d’avance à Udon Thani.
Agence sérieuse !
R
Van Standard, Family Service, 20 ago 2023
Prompt pick up and fast service. Van was new and air-conditioned. The journey was quicker than we thought , around 1hr and 20 minutes
N
Van Standard, Family Service, 7 set 2026
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
Autobus Cuccetta, Family Service, 3 set 2026
顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
I
Van Standard, Family Service, 22 ago 2026
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
M
Van Standard, Family Service, 12 ago 2026
Waiting too much between connexion between the boundary and the station. Condition where pour.
C
Autobus Standard, Family Service, 12 ago 2026
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
P
Van Standard, Family Service, 11 ago 2026
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
J
Autobus Standard, Family Service, 11 ago 2026
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
B
Autobus Standard, Family Service, 18 lug 2026
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
E
Van Standard, Family Service, 29 giu 2026
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
L
Van Standard, Family Service, 8 giu 2026
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
G
Van Standard, Family Service, 7 giu 2026
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
J
Van Standard, Family Service, 6 giu 2026
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
J
Van Standard, Family Service, 17 mag 2026
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
J
Autobus Standard, Family Service, 7 mag 2026
They picked us up from our hotel and it was a comfortable trip.
R
Autobus Cuccetta, Family Service, 22 apr 2026
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
K
Autobus Cuccetta, Family Service, 22 apr 2026
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
D
Van Standard, Family Service, 13 apr 2026
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
L
Autobus Standard, Family Service, 10 apr 2026
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
T
Van Standard, Family Service, 10 apr 2026
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
A
Van Standard, Family Service, 5 apr 2026
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
R
Van Standard, Family Service, 3 apr 2026
I paid for a Van and got a bus..
R
Van Standard, Family Service, 1 apr 2026
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
T
Autobus Standard, Family Service, 26 mar 2026
It smelled very, very strongly of pee the whole time on the bus, it was horrible
L
Van Standard, Family Service, 25 mar 2026
Bus was confortable
C
Van Standard, Family Service, 20 mar 2026
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
M
Autobus Cuccetta, Family Service, 19 mar 2026
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
M
taxi Standard 3pax, Family Service, 16 mar 2026
Fast and efficient
P
Van Standard, Family Service, 11 mar 2026
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
J
Van Standard, Family Service, 11 mar 2026
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
L
Autobus Cuccetta, Family Service, 25 feb 2026
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
L
Autobus Standard, Family Service, 24 feb 2026
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
G
Van Standard, Family Service, 16 feb 2026
Replaced mini bus by bus and took more than 1 hour to depart