Family Service
- Schedule
- Reviews
Tentang Family Service
Sementara beberapa pengguna merasa skeptis tentang mobil van, pilihan destinasi yang menarik dan harga yang kompetitif menjadikan mobil van sebagai salah satu sarana transportasi paling populer bagi pengguna lain. Mobil van selalu lebih fleksibel dibandingkan bus besar. Jika ada permintaan perjalanan mendadak ke beberapa tujuan baru, operator mobil van selalu yang pertama menawarkan layanan mereka. Jika Anda mengoperasikan kendaraan dengan kapasitas 10-15 penumpang, menjalankan rute baru memang lebih mudah, benar begitu?
Family Service mengoperasikan layanan mobil van dan menawarkan pemesanan tiket online yang mudah. Lihatlah beberapa opsi ini jika Anda mencari pilihan untuk bepergian dengan mobil van.
Apa Stasiun Utama Family Service?
Mobil van Family Service beroperasi ke dan dari beberapa terminal berikut:
- Transit Hotel Vientiane
- Vientiane Transfer
- Vang Vieng Transfer
- Transit Hotel Vang Vieng
- Stasiun Bis Selatan Vientiane
- Transit Vientiane
- Ing Ing Mountain View
- Ban Lakkham River View
- Transit Vang Vieng
- 4000 islands
Apa Rute Terpopuler Family Service?
Destinasi perjalanan paling populer dalam jadwal Family Service adalah:
Apa Saja Kelas & Harga Mobil Van Family Service?
Pada umumnya, tidak mungkin untuk memilih kelas tiket saat bepergian dengan mobil van. Namun, Anda dapat memastikan dengan operator dan/atau memilih jenis mobil van yang menjangkau rute Anda. Beberapa mobil van hanya memiliki kapasitas 9-10 penumpang, sementara yang lain dapat menampung hingga 15 penumpang. Untuk kapasitas 9-10 berarti tersedia ruang untuk kaki yang lebih luas, kursi yang lebih lebar, dan perjalanan yang lebih nyaman, sedangkan untuk kapasitas 15 – bersiaplah untuk ruang yang terbatas untuk kaki, siku, dan barang bawaan Anda. Bacalah ulasan tentang layanan mobil van Family Service untuk memastikan layanan tersebut memenuhi harapan Anda.
Kelebihan & Kekurangan Perjalanan dengan Mobil Van
Kelebihan Perjalanan dengan Mobil Van
- Mobil van sering kali menjangkau tujuan yang tidak dapat dilalui oleh bus maupun kereta api. Ini termasuk beberapa kota sekunder dan desa kecil
- Dalam kebanyakan kasus, mobil van adalah cara tercepat untuk mencapai tujuan jika Anda bepergian ke jarak yang relatif pendek melalui jalur darat hanya karena ukurannya lebih kecil dibandingkan bus dan lebih dapat bermanuver
- Dengan mobil van, Anda bisa turun di titik yang lebih nyaman dalam perjalanan – tidak harus di terminal, yang sebenarnya dapat menghemat banyak waktu dan uang Anda dalam beberapa kasus.
Kekurangan Perjalanan dengan Mobil Van
- Beberapa mobil van bisa sangat sempit dengan ruang terbatas untuk bagasi. Sebenarnya, hampir semua mobil van menawarkan ruang bagasi yang terbatas, dan jika Anda membawa lebih dari satu tas, koper, atau ransel, mungkin sebaiknya beli kursi terpisah untuk bagasi – ya, Anda akan membayar dua kali lipat untuk perjalanan ini
- Ada baiknya memeriksa apakah mobil van Anda beroperasi sesuai jadwal atau berangkat setelah penuh – jika berangkat setelah penuh, Anda mungkin akan menunggu terlalu lama, karena di beberapa rute dibutuhkan waktu cukup lama bagi mobil van untuk terisi penuh.
- Anda harus tahu bahwa pengemudi mobil van terkenal karena mengebut. Bahkan perusahaan yang paling terkemuka sekalipun terkadang tidak bisa memastikan para pengemudi untuk tidak mengebut. Bahkan jika pengemudi mobil van Anda tidak mengebut, selalu kencangkan sabuk pengaman saat bepergian dengan mobil van
- Jika Anda mudah mabuk dalam perjalanan dan perjalanan Anda melewati jalan yang berkelok-kelok, kemungkinan mengalami mabuk perjalanan lebih tinggi saat bepergian dengan mobil van dibandingkan dengan bus. Minumlah obat antimabuk setengah jam sebelum perjalanan untuk berjaga-jaga.
Ulasan Perusahaan Family Service
J
taksi Standard 3pax, Family Service, 15 Jun 2025
Der Fahrer schaut mir zu oft aufs Handy und fährt immer wieder über die Linien. Die Autobahn war jedoch leer. Dann zupft er sich noch mit einer Pinzette Haare aus dem Gesicht und der Nase aus. Ernsthaft??? Für Asien vermutlich ein normaler, guter Fahrstil, aber ich finde wenn man beruflich Gäste fährt, kann man sich schon an ein paar Regeln halten.
Mobil van Standar, Family Service, 22 Mei 2025
I thought that we would depart at 13:30, but we had to wait for other guests to be ready, and it was rainy as well, so we started around 14:00. In stead of going on a minivan, we took a a bus which was more comfortable. Finally, we arrived to Vang Vieng earlier than the itinerary. Anyway, the service was great and departing a bit late was not a big problem.
S
Mobil van Standar, Family Service, 23 Apr 2025
Picked up on time at my hotel, minibus was brand new, comfortable, air con nice as you wish.
Driver was aware and drove safely in traffic and on express way. Cheap as chips!!
M
taksi Standard 3pax, Family Service, 19 Mar 2025
All good, the driver was a few minutes early and I was at the airport with lots of time to spare
A
Bis Standar, Family Service, 14 Jan 2025
Great service, picked up from my hostel and delivered to bus station in Hanoi. Very comfortable sleeper bus. Frequent stops for toilet and food. Border crossing was very well organised.
M
Mobil van Standar, Family Service, 7 Nov 2024
Alles war super. Pünktliche Abholung am Hotel, schneller Transfer, genug Platz im Minibus.
K
Mobil van Standar, Family Service, 15 Agu 2024
Ac didn’t work well and the seats a bit uncomfortable. Other than that everything went smooth and we arrived fast and on time.
J
Mobil van Standar, Family Service, 5 Agu 2024
Grundsätzlich war die Leistung wie beschrieben und gut. Die Ankunft erfolgte planmäßig. Der junge Fahrer vom Hotel zur Grenze ist aber gefahren wie der Henker. In und die anderen Gästen hatten Angst einen Unfall zu bauen…
A
Mobil van Standar, Family Service, 20 Mar 2024
The team is super supportive! They really know their job! Thank you a lot!
B
Mobil van Standar, Family Service, 14 Feb 2024
Comfortable and good ride. Hotel to hotel - worries free travel. There was more people, so they got us a proper bus. We arrived an hour late, as expected in Laos.
J
Mobil van Standar, Family Service, 11 Des 2023
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
L
Bis Standar, Family Service, 30 Okt 2023
Driver was very punctual In fact even earlier to pick us up He made sure we were on the correct bus before leaving us Bravo to the excellent service
M
Mobil van Standar, Family Service, 28 Sep 2023
Pünktlich wurden wir von einem Tuck Tuck am Hotel abgeholt und zu einem Sammelpunkt gebracht. Auch dort ging es dann pünktlich los nach Vang Vieng. Es ging über die Autobahn u d daher war die Fahrt sehr entspannt und auch am Ziel sind wir pünktlich angekommen.
M
Bis Standar, Family Service, 11 Sep 2023
14 hour journey took 20 hours! No mechanical issues or traffic instead stopping every 1-2 hours for cigarette and toilet breaks. Solo female traveller dropped off at 3am on the side of the road in pakse and told to get out instead of the bus station. Before getting on bus was told i had to pay extra 50,000 lak to get on. No explanation to why. Pay the extra £20 to fly. Wish i did
N
Mobil van Standar, Family Service, 7 Sep 2026
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
Bis Tempat tidur, Family Service, 3 Sep 2026
顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
I
Mobil van Standar, Family Service, 22 Agu 2026
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
M
Mobil van Standar, Family Service, 12 Agu 2026
Waiting too much between connexion between the boundary and the station. Condition where pour.
C
Bis Standar, Family Service, 12 Agu 2026
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
P
Mobil van Standar, Family Service, 11 Agu 2026
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
J
Bis Standar, Family Service, 11 Agu 2026
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
B
Bis Standar, Family Service, 18 Jul 2026
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
E
Mobil van Standar, Family Service, 29 Jun 2026
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
L
Mobil van Standar, Family Service, 8 Jun 2026
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
G
Mobil van Standar, Family Service, 7 Jun 2026
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
J
Mobil van Standar, Family Service, 6 Jun 2026
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
J
Mobil van Standar, Family Service, 17 Mei 2026
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
J
Bis Standar, Family Service, 7 Mei 2026
They picked us up from our hotel and it was a comfortable trip.
R
Bis Tempat tidur, Family Service, 22 Apr 2026
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
K
Bis Tempat tidur, Family Service, 22 Apr 2026
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
D
Mobil van Standar, Family Service, 13 Apr 2026
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
L
Bis Standar, Family Service, 10 Apr 2026
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
T
Mobil van Standar, Family Service, 10 Apr 2026
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
A
Mobil van Standar, Family Service, 5 Apr 2026
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
R
Mobil van Standar, Family Service, 3 Apr 2026
I paid for a Van and got a bus..
R
Mobil van Standar, Family Service, 1 Apr 2026
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
T
Bis Standar, Family Service, 26 Mar 2026
It smelled very, very strongly of pee the whole time on the bus, it was horrible
L
Mobil van Standar, Family Service, 25 Mar 2026
Bus was confortable
C
Mobil van Standar, Family Service, 20 Mar 2026
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
M
Bis Tempat tidur, Family Service, 19 Mar 2026
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
M
taksi Standard 3pax, Family Service, 16 Mar 2026
Fast and efficient
P
Mobil van Standar, Family Service, 11 Mar 2026
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
J
Mobil van Standar, Family Service, 11 Mar 2026
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
L
Bis Tempat tidur, Family Service, 25 Feb 2026
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
L
Bis Standar, Family Service, 24 Feb 2026
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
G
Mobil van Standar, Family Service, 16 Feb 2026
Replaced mini bus by bus and took more than 1 hour to depart
L
Bis Tempat tidur, Family Service, 15 Feb 2026
Just keep attention, as you have to share beds (or buy 2 tickets for yourself!!)
C
Mobil van Standar, Family Service, 14 Feb 2026
Ok. Bus broke down on route but was fixed in an hour
R
Bis Standar, Family Service, 11 Feb 2026
A bit confusing at times, but it all worked and timing was fine.
M
Mobil van Standar, Family Service, 9 Feb 2026
Nothing exceptional but to complain about