JK
Jan KTop service!
Trajekt Trajekt, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 27. sij 2024.
RM
Rita MOverall trip was ok but they advise you to come 30 minutes before departure. At the end noone came at correct time. We departure late from original time 30 minutes later. So overall we waited 1h
Trajekt Gliser, Phittinin Transport (Phittinin Transport), 22. sij 2024.
JA
John AThere was confusion at the ticket counter when I showed her a copy of the email I got confirming. Another woman in the office helped to explain it. When we got to Koh Samet Pier we were quite confused. The description of the boat ride said it was 40 minutes and it only took 10 minutes. It took me quite a while to accept that we were on the right boat at the right pier. I don’t understand how everyone isn’t confused by that when they arrive.
Trajekt Trajekt, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 3. sij 2024.
AH
Andrew HNo problems at all, service good. Getting on and off was a bit tricky especially for the more elderly so a member of staff should be there to help. I helped many people on myself.
Trajekt Trajekt, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 29. pro 2023.
CG
Cecilia GI've bought the ticket for fast bout at 8. The lady at the "reception" told me "it leaves at 8.30": what?? Ticket for 8 o clock and she says at 8.30? Why?? Then, we left at 8.50... bad! 50 minutes late!
Trajekt Gliser, Phittinin Transport (Phittinin Transport), 12. pro 2023.
RK
Rico KThanks u was perfect 🤩
Trajekt Gliser, Nuanthip, 24. lis 2023.
JO
James OPN Group weee fantastic, very friendly and helpful.
I had to leave a day early and they helped me with no extra cost.
I will only use PN Group in the future!
Thank you
Trajekt Gliser, PN Group (PN Group), 26. ruj 2023.
EB
Elena BFast and safe. Only 10 minutes from Ban Phe to Koh Samed. I would reccomend!
Trajekt Trajekt, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 10. kol 2023.
JG
Juan GTimely pickup. Advised on arrival time and it was accurate
Trajekt Trajekt, Nuanthip, 27. tra 2023.
VG
Vincent GThere are serious issues here.
First, the access to/from the boat is terrible, i.e. very dangerous. 2 shaky planks to cross at Ban Phe for any passengers with luggage is a challenge. 2 guys help a bit from the boat but they might not avoid a fall…
At the arrival in Nadan, it is not much safer to disembark but there are stone steps.
A much better safety system for embarking/disembarking is badly required.
Maybe a visit to developed countries to see how they handle the embarking/disembarking safety issue would be useful.
Maybe also the heavy luggage should be checked-in separately, like for planes…
Second, the boat itself looks and sounds old (I have seen the same kind of boats for many years).
In this case, the engine stopped after 20 min at sea with no information given on board… Hopefully, it lasted a few minutes and nobody panicked… Not a word was said from the beginning to the end. Maybe bots could do the job…
Trajekt Trajekt, Nuanthip, 27. tra 2023.
