03 mai 2024
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Pumpkin Express

3.5
84 avis de clients
  • Reviews

A propos de Pumpkin Express

Voyager en train est un moyen très pratique d'explorer le pays. Que vous recherchiez une expérience à l'ancienne avec un train lent grande distance, ou un express ultra moderne à grande vitesse, le voyage en train vous permet d'arriver à destination avec style, et de profiter au maximum du voyage. Pumpkin Express est l'une des compagnies avec lesquelles vous pouvez réserver un voyage en train. Avant de confirmer votre réservation, pensez à vérifier la date de votre voyage, la classe, le prix et les conditions de votre tarif.

Quelles sont les gares principales de Pumpkin Express ?

Les principales gares couvertes par le réseau de Pumpkin Express sont les suivantes :

  • Hanoï
  • Sapa Lao Cai

Quels sont les itinéraires les plus populaires de Pumpkin Express ?

Voici quelques-uns des itinéraires proposés par Pumpkin Express qui jouissent de la plus grande popularité auprès des voyageurs :

Quelles sont les classes et prix de train de Pumpkin Express ?

En fonction de la durée de votre voyage et de vos préférences, vous pouvez choisir un billet de première ou de deuxième classe, dans un wagon-couchette pour un voyage de nuit, ou opter pour un siège rigide ou souple si ces options sont disponibles. Notez que le choix des classes de billets dépend à la fois de l'itinéraire et de la durée de votre voyage. En principe, votre train peut comporter des couchettes de première classe, mais vous ne pourrez pas en réserver une si vous ne faites qu'un court trajet de deux heures. En général, les couchettes de seconde classe sont un bon choix pour les longs voyages, et les sièges souples sont adaptés si votre trajet en train est censé durer moins de 4 ou 5 heures.

Avantages et Inconvénients du Voyage en Train

Avantages du Voyage en Train

  • L’avantage principal du voyage en train est l'absence d'embouteillages. Et cela même aux heures de pointe, pendant les longs week-ends ou la haute saison.
  • Le processus de réservation en ligne est facile - vous n'avez pas besoin de vous rendre à la gare, alors que c’était encore le cas il n'y a pas si longtemps !
  • Les prix des billets de train sont généralement plus abordables que ceux des billets d'avion, mais pour certaines destinations et certains voyages, la durée totale du trajet peut être presque la même.
  • Si le voyage en train est évidemment plus lent que le voyage en avion, les gares sont souvent situées au centre de la ville, ce qui vous fait gagner beaucoup de temps pour vous y rendre et en revenir, alors que les aéroports sont presque toujours très éloignés de la ville.
  • Voyager de nuit vous permet d'économiser une nuit d'hôtel et de bien dormir - contrairement à un bus de nuit où même la classe couchette reste un compromis.
  • Sur certaines lignes, un service de luxe est disponible.

Inconvénients du Voyage en Train

  • Pour les voyages les plus longs, le train prend définitivement plus de temps que l’avion.
  • Les trains suivent des horaires, mais des retards sont possibles - et ces retards peuvent être énormes, donc si vous prévoyez une correspondance avec un vol, vérifiez soigneusement l'heure d'arrivée de votre train à la gare et réfléchissez-y à deux fois.
  • La propreté est parfois un problème en deuxième et troisième classe, ainsi que dans les toilettes.
  • Si votre train fait beaucoup d'arrêts, il est parfois difficile de savoir quand descendre car les arrêts ne sont pas toujours clairement annoncés ou signalés, sauf si un écran électronique est disponible.
En savoir plus

Pumpkin Express: Avis sur la société

3.5
84 avis client
5
18%
4
31%
3
31%
2
20%
1
0%
D
3
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 3 sept. 2020
The price for what is provided is pretty high, so the value for this train trip is very low. The ticket guy for Pumpkin Express was easy to find and even at the station earlier than expected. He was also very helpful in getting me the drinks and snacks for my cabin and providing clear guidance on when and where to wait and board. Overall, it was an okay experience, but I couldn't sleep at all on the train despite having the entire VIP cabin to myself and there were only a few snacks and a couple drinks provided. I was impressed with the fact that I could actually charge my phone and they had a few different working lights in the room. The trains are very old, but they were cleaner than I expected. However, I also traveled only one month after the pandemic lockdown was lifted in Vietnam, so there were very few tourists traveling in general; that's probably why things were in decent condition (even the bathroom was pretty clean for a train). I was disappointed that there was no onboard wifi; luckily I had my own SIM with mobile data plan which worked on some parts of the trip. I took a private, 8-pax bus back from Sapa to Hanoi instead of the train, for which I paid only $25. It was much more comfortable, scenic, and quicker than the train. I likely would not take the train ever again unless the conditions were MUCH better (i.e., they need a complete overhaul).
I
2
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 13 mars 2020
Very dirty, cockroaches in cabin. Bathroom filthy. Staff not very friendly. Beds hard and air conditioning doesn't work properly. Room was very hot, no air. Left half an hour late.
K
2
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 24 déc. 2019
予約の際にトラブルがあった。 満席と言われ、勝手に次の便に振り替えられ、返金不可とされたので、他の会社の列車にするか全額返金を求めたところ、ちょうどキャンセルが出たとのことで、元どおり乗れた。 当日は6割ぐらいしか埋まっておらず、満席とは?となった。
A
5
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 2 nov. 2019
Carriage was comfortable with free refreshments. Staff were friendly and helpful.
A
2
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 24 août 2019
A parte de las cucarachas, la temperatura que cambia de frio a calor y que te quieran cobrar por el café aguado, todo bien. El lavabo lo único que se salva.
G
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 12 août 2019
Good travel and the ac is very soft an the bed is a thay bed.
S
4
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 4 août 2019
Couchettes assez confortables.toilettes propres. Ligne qui secoue un peu, mais bien dormi.
E
2
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 19 juil. 2019
They changed our cabin without saying nothing to us. Plus the people from the train where very rude and only spoke in vietnamese to the couple who travelled in our cabin. These people in our cabin where extremly disgusting eating on the bed and throwing all the garbage to the floor. There might be some rules when you have to share so small espace with more people.
E
5
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 8 mai 2019
The pumpkin express from Hanoi to Sapa was great. We got a private sleeper cabin and slept pretty much the whole way on very comfortable beds with air con. We even had snacks, WiFi and plug sockets which we weren’t expecting! Would definitely use again.. plus saved money and time. Make sure you organise a pick up from the station when you arrive in Sapa, as it can be a bit hectic with a lot of people trying to over charge.
L
3
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 22 avr. 2019
Bed sheets dirty, covered in blood! Slept with a towel as a blanket. Plus side, you get X2 bottles of water, cola and beer (1st class) very noisy and difficult to sleep but noise and movement settled down around 1am.
F
4
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 27 mars 2019
Train a l'heure, eau et snack offerts, conforme a ce que j'attendais !
S
5
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 23 mars 2019
Everything good !
L
4
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 23 mars 2019
Très confortable mais moins bien que le SP3 (matelas moins épais )
S
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 9 mars 2019
Beaucoup de bruit de la climatisation...dommage !
A
4
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 2 mars 2019
We booked a double room. The rooms was clean and cute. It’s not exactly easy to sleep. It’s pretty loud and the train rocks quite a bit. Navigating the train station in Hanoi was a bit difficult. Several attendants at the train station directed us to different tracks and trains. We made it on the train about 10 minutes before it left. The train left exactly at 2135 and we arrived on time at the station before Sapa. There is a snack cart and coffee and tea offered in the morning. We experienced the same lack of toilet paper as everyone else. So bring your own just in case.
M
3
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 25 févr. 2019
Cabine de quatre personnes, confortable et propre. Trajet bruyant a cause des passagers de la cabine.
M
4
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 25 févr. 2019
Cabine de deux personnes, confortable et propre. Trajet bruyant mais belle experience.
I
3
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 14 févr. 2019
I think this is very over sold. The carriages were very poor, not clean, the staff were not very interested. We were told in the evening that a coffee in the morning would be free, when it arrived we asked for 20, 000 Dong each, the cup wasn't even half full and it was terrible. The toilets we a shambles. It was very very poor!
E
4
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 20 nov. 2018
Overall our trip was very very good. Easy picking up tickets, attendants pointed us to correct train car, etc. Cabin was clean, with clean sheets. We saw that there was WiFi but never got the password. Train bathroom was questionable but not the absolute worst. No toilet paper when we first arrived, but it was refilled the next morning. There were 2 sinks separate from toilet so you can brush teeth, etc.! We got a 2-person private cabin, so the mattresses were doubled up, firm, which I liked. Train is rocky and loud so bring ear plugs! Would do it again!
R
2
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 11 nov. 2018
- Very dirty bathrooms, really unacceptable for this rate - airco in face while trying to get some sleep on hard and too short bed (if your height is >1.80m) - offering coffee is great, but not if the train arrives within 1 minute after receiving it
L
2
Train #SP2 Sleeper 1ère classe, Pumpkin Express, 5 oct. 2018
We had Insects in our room. The matresses were hard. The Service Lady did not speak any English. The VIP sleeper was totally overpriced. We paid 10 times as much as for a Bus. Next time we will take the Bus both ways the quality is so much better!
P
2
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 26 août 2018
La cabine était jolie et propre et le plateau d’accueil agréable. Par contre, toilettes très sales !! Et surtout impossible de dormir tant le train nous secoue. Dommage
E
4
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 20 août 2018
Comme à l'aller. Mêmes prestations. Eau, bananes et barres chocolatées. En revanche, les toilettes, c'est pas possible. Il faut faire quelques choses !
E
4
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 18 août 2018
En cabine VIP pour 4. Les banquettes doivent faire 185cm de long car je rentre juste juste en position allongée. Confortable. Un oreiller et une couette fournie. Une bouteille d'eau, une barre chocolatée et une banane pour chaque passager de la cabine. Les toilettes, très très vite sales.
A
2
Train #SP2 Sleeper 1ère classe, Pumpkin Express, 16 août 2018
The train wagon was worse than asia express and we pay just the same. Also there were some bugs in the cabin that we need to kill.
T
5
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 13 août 2018
The cabin was very clean and the bed was comfortable and they provided snacks and water, the train trip was a bit bumpy but that was expected.
A
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 23 juil. 2018
The cabines were ok, but the toilet was really very dirty.
C
2
Train #SP2 Sleeper 1ère classe, Pumpkin Express, 19 juil. 2018
Incredibly loud, the speaker in the cabin kept cracking, the ‘VIP’ experience was less than comfortable and not worth the price. Very disappointed!
D
3
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 19 juil. 2018
The airco was to cold to sleep en not comfortabele , Coffe and thee should be free available .
D
2
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 16 juil. 2018
They gave us the wrong tickets . First they don’t want to help us and asked us to step in the wrong cabin. It’s because we keep ask for the wright tickets that they helped us . We had to take the train later .
B
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 12 juil. 2018
Family of 4, boys at 12 and 19 years. Thanks to details on tripadvisor we found the right building. The guy at the ticketoffice was late so that caused a little stress to all of us wantint to exchange our voucher to tickets. The sleeper was better than excpected, water, bananas and biscuits was included. Noisy, bring earplugs,bunks where ok. Take it as an adventure.
L
3
Train #SP2 Sleeper 1ère classe, Pumpkin Express, 3 juil. 2018
We booked a 1st class from Lao Cai to Hanoi with only 2 beds but was given a 4 beds. The air con was not cold at all so we make noise to the train station master. At the end they changed us back to another 4 beds. We are very disappointed as we paid so much for 1st class but get 2nd class bed.
M
4
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 25 avr. 2018
Comfortable beds and enough space for both of our luggage. Quite noisy people around us which made it hard to fall asleep.
E
2
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 17 avr. 2018
The gate 6 is very difficult to find. Thé suspension wagonfle is dead
S
4
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 16 avr. 2018
Ticketing very efficient and journey was on time. But mattress far too firm for me
F
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 6 avr. 2018
The bed was REALLY hard. We couldn’t opt for a hard or softbed, because there wouldnt be any hard beds- but this was basically a wooden plank. However, train was perfectly in time and even provided water and snacks and there was electricity on board.
E
3
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 6 avr. 2018
Départ et arrivée à l’hEure. Couchette propre. En revanche, matelas beaucoup plus durs qu’à l’aller.
E
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 3 avr. 2018
Train à l’heure. Cabine conforme à la description. Propre. Dommage que la personne qui contrôle les billets ne soit pas aimable, que des personnes fument dans les wagons à côté et que les toilettes communes soient très vite sales!
F
3
Train #SP2 Couchettes VIP 4 pax, Pumpkin Express, 3 avr. 2018
The beds are pretty short for a tall European. Our neighbours was snoring beyond healthy and acceptable standards. Toilet, sheets were clean. We got complimentary banana, water and cookies. Staff to help while boarding was organised.
W
5
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 17 mars 2018
Room was good. We booked a private room for 2. The top bunks were folded up. The lamp was broken. The mattresses were super firm but at least we had electrical outlets. The facilities were good for what it was. This was so much better than Oriental Express. We booked a private room with OE. OE had not electrical outlets and the bunks where bolted down so we couldnt fold them up.
C
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 9 mars 2018
This is for pumpkin train - The train beds are comfortable and toilet was fairly clean. Just the unstable wooden noise from the dividers when the train moves. We also had a bad experience when boarding the train as we do not have the tickets (we pre booked and only have the voucher which we tot is sufficient) and are confused with which platform and train to board. There was a guy approaching us offering help to find us the train. And when he got us the tickets he brought us to the cabin and he immediately asked us for tips, indicated how much he wants which was very intimidating. He wouldn't leave until you give him the amount he wants. Just be careful when you board the train and get your tickets.
A
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 14 oct. 2017
Nice sleeper but bad customer Service. Due to heavy floodings there were delays and cancellations but there was no chance to get an info if our train was affected too. No one answered our E-Mail.
L
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 9 oct. 2017
火车睡铺整体是不错,但火车的一切都需付费,这点不够透明化
M
3
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 2 oct. 2017
Directions to the station were very detailed. And we were able to find the counter to change tickets very easily. Train ride was not so good. Air conditioning was not working on the train so did not sleep well at all.
F
4
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 6 août 2017
Le gate no 6 est un peu dur a trouver (traverszr la gare zt les rails) donc venez un peu en avance. Pr contre tout lz reste au top. Les horaires = mieux que la sncf. Parfait en un mot. (voyage en famille avec 3 enfants)
M
4
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 5 août 2017
Le voyage s'est très bien déroulé, nous sommes bien arrivés à Lao à l'heure en partant de Hanoi. Le petit bémol: trouver le bon endroit pour prendre le train et retrouver la personne qui détient les tickets pour voyager (réservation sur internet ne suffit pas - il faut l'échanger avec un ticket sur place)
H
4
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 5 août 2017
Confort rudimentaire mais correct. Couchettes propres. (Pumking)
A
2
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 31 juil. 2017
The ride with Pumpkin to Lao Cai ws not worth the premium price.
H
4
Train #SP1 Couchettes VIP 4 pax, Pumpkin Express, 15 avr. 2017
Train was great, a real adventure. Was rocky but bed very comfortable and slept well. Toilet and washing facilities are what you'd expect on a train but sufficient. 12go.asia were great for arranging the booking but the directions to the ticket office were misleading and we struggled at the station. Glad we arrived 1.5hrs before the train.
G
5
Train #SP1 Sleeper 1ère classe, Pumpkin Express, 30 mars 2018
1st class rocks!!