Malee Van

The minivan left quite on schedule even when the van was not full (only 5 seats occupied). On our way three additional stops, nut they we're short.

very friendly service, we arrived earlier than planned. overall great experience!

It was a good thing that we left on time. But it seems we were transferred to a different company as the designated driver was not yet there.

Very straight-forward, easy to find collection point, and the driver was helpful with getting me transport for me and my luggage for the onward part of my journey. I arrived at the pick-up point early, so was able to get on an earlier van, which suited my timing.

Van left almost 45mins late and arrived an hour later. It was stiffling hot inside with poor airconditioning and even poorer legroom (our fault for choosing backseats). Well at least we got to our destination safe and not THAT late.

The drop off point it’s not the bus station and you noticed until you arrive.

Good trip, just make sure to book an extra seat if you have luggage cause the van is always full and there is no space between the seats and you to put them

Amazing bus never been on a better one it was like traveling 1st class and so reasonably priced would recommend to everyone 5 star

Too many stops along the way to pick up/deliver packages, new passengers

Good Service at station, but a little problem to find platform No. 9 for Vans.

Very helpful peeps

U should have at least one seat with enough leg space for tall people. Driver was very good... So this is a feedback to owners when new car is purchased

Very nice driver and aircon

Very professional driver. Felt safe the whole trip. Left on time would definitely use them again.

Clean comfortable bus and good driver. Arrived in Phetchaburi at expected time.

Travelled from Bangkok to Hua Hin and had to pay extra for my luggage (which ended up on a pile with someone else's luggage on one single seat) but it's ok. About 3/4 way through the journey, I realised that the van will be passing by my hotel (Royal Pavilion) before driving a further 10-15mins to reach Hua Hin Amber. Hence, I requested for drop off opposite my hotel, which the driver gladly allowed.

We booked a van from Bangkok to Prachuapkirikhan. We arrived an hour early and found Platform 9 at the bus station quite easily. However it's among an area where a lot of other transportation booths are set up with vendors vying for your attention. We showed someone our confirmation on our phone, and were given tickets, then directed to wait nearby. Then someone signaled us into a van that was already loaded with a few people. The van was pretty cramped, not much space nor was there a trunk. We had to keep our large backpacks with us so we were even more cramped. When you purchase your ticket online you'll get a confirmation after your purchase which states in fine print that you need to pay for an extra seat if you have big luggage. Luckily nobody charged us extra for bags, but we did have to deal with being cramped with our backpacks piled on top of us. The van waited to fill up a bit more and departed about 45 minutes earlier than schedule. We went from Bangkok to Prachuapkirikhan, and it took us about 5 hours. The van stopped along the way to let off passengers and pick up new ones. Aircon worked pretty well, Thai music played the entire way. We had a short bathroom break about halfway through the ride. Don't linger around because the driver may get impatient (ours did when a couple people took extra time to buy snacks). By the time we reached Prachuap, we were let off at a bus station about 3 kilometers from the center. There were no taxis nor tuk tuks around. When we inquired inside about taxi, we were given a pretty expensive quote so we walked instead of paying a large fee. Overall the ride was ok but you really should know before hand where you'll get dropped off. In case you end up somewhere without taxi, which I've read in other reviews.

The ticket station easy to find. The driver do not speak or understand english at all.. lucky to have a passenger who knows english n help us to find where to stop for our hotel..

Everything worked out without any problems. Incomplicated booking, perfect, safe and very friendly driver and good maintained car. Would book this trip again without any doubt. Thx!

We got another seat for our larger bag which worked well to get our luggage onboard without question. Van was packed to the max. Journey took less than 3 hours. Driver dropped us off at our hotel in Hua Hin which was a bonus. Booked online which worked well. No concept of timetable - when there us a van and enough people it goes.

Great trip. Just missed a place to put the luggage.

Awesome service! Easy to find at the terminal. Left early and arrived early, so make sure you are on time for your departure.

The van stops a lot to pick up passengers from the street like a public transport. You need to pay for another seat if you have a luggage, and the driver kept talking on the phone. Next time I'd rather take the bus. Btw they speak little English only. Just be prepared.

Driver talking and video chatting while driving, seat belts didnt work. Air conditioned and relatively cheap though.

We bought tickets for the 11.30am trip and reached about 30mins earlier for check-in. There weren't any clear signs to indicate where we should wait. We had to ask around and call to find out where and we were told to wait at the counter near 7-11 (at the street opposite). The van only came at about 12.30pm (1 hr later than the time we booked for) and it was on the Market Village side of the road. Luckily the driver came down and crossed to our side to get us if not we would have missed it as well. When we boarded the van, it was very full and we had to squeeze at the back (with barely any leg room). It was a very uncomfortable and hot 3 hours trip especially since we had 12-13 pax (with luggages) squeezed on the van. Only good thing is that we had 2 rest stops along the way. Overall a bad experience and I personally will not recommend it.

The first driver wasn't very friendly, so to speak, and the Aircon was broken. We were like cooked in the steam. Careful, extra charge (100thb) for one luggage, which wasn't previous.

I bought a ticket for the 0600 bus. I arrived at the van stop at 0540 just to be safe. There were no clear markings for the actual stop so I posted myself on both sides of the street while looking out for the van. Their website simply says "in front of Market Village" but it doesn't specify which side of the street in front of market village. Nevertheless, at that early hour I was the only person standing on the side of the road waiting for a van anyway. And by the time it was 0600, a couple of vans had already passed me by without stopping. Finally I get a call from a representative at 0610 and they ask if I was waiting for the van and if I had already bought a ticket. I answered "yes" and "yes" to their questions and they simply said "sorry, you'll have to wait for the 0630 van now". So because of their disorganization and un-professionalism I ended up waiting 45 minutes.

Upon arriving at the station we were told that we had to pay another 180 baht for our bags to go on board.... basically bought a second seat for our bags that were squished into the back

No problem

Not very direct

Seats were comfy but a little too crowded, the van also serves as a minibus which allows locals to hop on and off, so door will be slamming from time to time, but we think it's fine

Good service, place that waiting was too hot....

Your booth beside 7 Eleven should have 12GO.ASIA on the Banner of the booth.

The driver is so good!

On time, pleasant and cheap

Good thing is we are able to secure van tickets back to Bangkok on festive SongKran day. It is difficult to find the van stop so be prepared to spend some time asking locals for help and going onto a random van.

Hey guys, all good, I would suggest that you add the comment on the "how to find us" stating "minivan platform 9" ;) The departure was 30 minutes late, but this was expected. Will defi use you guys again, Regards, Zala

The ride was pleasant, and provided a brief rest stop to stretch legs and get nourishment. I would recommend that whatever you bring can be placed on your lap. The van is for passengers, no luggage space. I read their website so I was prepared. The driver and passengers were very helpful to someone like me who does not speak any Thai. I would definitely use this service again.

He stopped at least 15 times to pick up and let of people like an ordinary bus route. He also doing so much other than keep hands on steering wheel. This time okay but one day he will crash

Much better traveling back today although the pickup point isn't easy to find in Hua Hin for tourists as its difficult to explain to local taxi drivers where you want to go.

Van was full. No place for our 2 backpacks so we bought another seat to accomadate our luggage. Vans should have room for luggage without us having to pat extra!

Very difficult to find station at Hua Hin. Map needs to be clearer.

Efficient booking on website Asia2go. Took a while to find counter 41, just found it by looking at destination to Hua Hin. Great service, courteous and helpful.

my booking is 3:00pm, but I could not reach the meeting point. however they can arrange mini bus to 4:30pm. mini bus is very clean and nice soft seat.

Suggest specific counter and should be written in English because when we got there , there was no counter 41. Good thing was a friend of mine can speak a little Thai so we were able to find that Cha-am counter. 12go.asia pls update this matter

Not very comfortable, and they made me get off faster than I meeded

It was a smooth and safe trip from Bangkok to Huahin

I do NOT recommend to buy tickets via 12go. Really, dont buy it here. The experience was terrible. We had very hard time to find the right van as lot of drivers stopped next us. They didnt speak english and labels on vans was written in thai there was so much confusion and we also got to wrong van. Hua hin station is located far from city center - we spent another 150bth for taxi. It is much much more easier to catch a van on the street or at nearest van stop and pay in cach.

Its OK. Is a little Bit dificult to find the right operator at the Station in Bangkok

The trip was fast and the van was clean with new seats. Maybe I missed where it is written, but the bus charged me a full passenger rate for my bag. If this is the case, it needs to be more clearly stated when booking. Also, you need to put the physical address of the old bus station on your website. It was impossible to find on google maps. And very misleading since the only Bus station I was able to find was the new bus station.