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Stella DGreat customer service. Great communication via Google translate but clear and with a smile.
Van VIP 9, Sapa Discovery Travel, Mar 2, 2024
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Elias We had in total 1 1/2 hours delay. At first we need to wait for an hour at the office to wait for the taxi. Then the taxi got us a bit outside of Hanoi where we need to wait another half an hour to wait for the limousine. All in all of the Limousine was fine, but the waiting was annoying. Nevertheless, the driver drop us off directly at the house though so we didn’t need to get a Grab
Van VIP 9, Sapa Discovery Travel, Feb 27, 2024
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Robert EOn time. The operator contacted me ahead of time to organise direct pick up from my hotel which was a pleasant surprise. Van was spacious and very comfortable.
Van Van 9pax, Luxury Trans Vietnam (Luxury Trans Vietnam), Feb 7, 2024
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Sergei Very comfortable! Highly recommend that company
Van Van 9pax, Luxury Trans Vietnam (Luxury Trans Vietnam), Dec 12, 2023
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Steven WEarly, helpful, very comfortable and taken to hotel too
Van Van 9pax, Luxury Trans Vietnam (Luxury Trans Vietnam), Nov 24, 2023
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Thenugan They offered to pick us up from our hotel and even drove us to our hotel on the other side. Communication via WhatsApp was excellent. Very professional team. Definitely went above and beyond with their service.
Van Van 9pax, April Adventure (April Adventure), Aug 29, 2023
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Prune RWe got picked up on time and the driver was really nice as he went all the way to our hostel (an extra 15 minute drive) rather than just dropping us at the standard point.
Van Van 9pax, Luxury Trans Vietnam (Luxury Trans Vietnam), Jun 26, 2022