Departure: Tuesday, July 2, 2019 11:30 from Hanoi SSB
Arrival: Tuesday, July 2, 2019 15:30 to Tuan Chau SSB, Quang Ninh
Facilities and services: Aircon
Confirmation: Operator uses manual confirmation. Ticket confirmation may take up to 24 hours.
Cancellation: No refunds, no cancelation
Add.: No. 16 Hang Chinh Street, Hanoi, Vietnam. THIS IS THE ONLY OFFICIAL OFFICE OF GROUPTOUR!
- Van 9-seat Hanoi - Ha Long/Tuan Chau/Ninh Binh/Ha Giang: You may request to be dropped off nearest to your hotel in Tuan Chau, Ha Long, Ninh Binh, Ha Giang; request can be made directly at their office before boarding or by contacting Grouptour (84) 94 736 8812 or firstname.lastname@example.org
- Trip Hanoi - Nanning: you would be asked to get off of the car in Friendship Pass (Huu Nghi Quan) and wear a card provided by operator. Please proceed procedure at the border-checkpoint yourselves. After crossing border-checkpoint, you would be switched car, keep the card with you when boarding.
SEATS ASSIGNMENT IS FIRST COME, FIRST SERVE ON THE DAY OF DEPARTURE. IF YOU ARE AMONG THE LAST TO ARRIVE YOU MAY HAVE TO SIT IN FRONT NEAR THE DRIVER.
- Grouptour's office in Hanoi doesn't open until 8:30 am. For trips earlier than that please expect that their staff will pick you up at the office address.
- VIP Van service means either VIP 9 seats or VIP 12 seats, both offer equal quality.
- Van (9/12seats) Hanoi - Sapa/Ha Giang (and return), Grouptour provides free pick-up and drop-off service in ancient town area Hanoi (the Old Quarter); Sapa urban area and Ha Giang downtown. To use the service, please contact (84) 94 736 8812 or email@example.com and provide your address. Free pick-up/drop-off service isn't applied for Semi-sleeper bus. 12Go does not arrange this service.
- Hanoi - Ba Be (and return): please provide your pick-up/drop-off address in Ba Be, the service is only applied for address within Ba Be National Park.
- In case you want whole Van car (Hanoi - Sapa/Hanoi - Ha Long), you may book 9 tickets at a time. By this way, you can request to be picked-up at the airport or at a flexible departure time. For such requests, please contact Grouptour.
- You may either print or show the voucher on your smartphone/tablet, and make sure to arrive at least 30 minutes before departure.
- For big bus: No specific regulation but it is recommended that luggage not exceed 20kg + 1 carry-on bag /person
- For van: recommended size is not to exceed 56x36x23(cm). If customer brings more luggage, please buy extra seat for luggage placement "
- All the buses to Laos will be Semi-sleeper within Vietnam, after which customers will be changed to soft-seat buses when coming to the Laos border.
- GROUPTOUR HOTLINES: (84) 94 736 8812 or (+84-04) 39 921 281 can be used for questions or concerns that may arise on the date of travel.
Cancelation policy: 4.Hanoi - Tuan Chau
NO REFUNDS AVAILABLE
At 12Go our operators offer three types of service:
Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)
Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.