HanoiTo Quang Ninh Jul 1, 2019

Departure: Monday, July 1, 2019 11:30 from Hanoi SSB

Arrival: Monday, July 1, 2019 15:30 to Bai Chay Bus station, Quang Ninh

Duration: 4h

Class: VIP

Facilities and services: Aircon

Confirmation: Operator uses manual confirmation. Ticket confirmation may take up to 24 hours.

Cancellation: No refunds, no cancelation

Add.: No. 16 Hang Chinh Street, Hanoi, Vietnam. THIS IS THE ONLY OFFICIAL OFFICE OF GROUPTOUR!

  • Van 9-seat Hanoi - Ha Long/Tuan Chau/Ninh Binh/Ha Giang: You may request to be dropped off nearest to your hotel in Tuan Chau, Ha Long, Ninh Binh, Ha Giang; request can be made directly at their office before boarding or by contacting Grouptour (84) 94 736 8812 or grouptour.vn@gmail.com
  • Trip Hanoi - Nanning: you would be asked to get off of the car in Friendship Pass (Huu Nghi Quan) and wear a card provided by operator. Please proceed procedure at the border-checkpoint yourselves. After crossing border-checkpoint, you would be switched car, keep the card with you when boarding.


  • Grouptour's office in Hanoi doesn't open until 8:30 am. For trips earlier than that please expect that their staff will pick you up at the office address.
  • VIP Van service means either VIP 9 seats or VIP 12 seats, both offer equal quality.
  • Van (9/12seats) Hanoi - Sapa/Ha Giang (and return), Grouptour provides free pick-up and drop-off service in ancient town area Hanoi (the Old Quarter); Sapa urban area and Ha Giang downtown. To use the service, please contact (84) 94 736 8812 or grouptour.vn@gmail.com and provide your address. Free pick-up/drop-off service isn't applied for Semi-sleeper bus. 12Go does not arrange this service.
  • Hanoi - Ba Be (and return): please provide your pick-up/drop-off address in Ba Be, the service is only applied for address within Ba Be National Park.
  • In case you want whole Van car (Hanoi - Sapa/Hanoi - Ha Long), you may book 9 tickets at a time. By this way, you can request to be picked-up at the airport or at a flexible departure time. For such requests, please contact Grouptour.
  • You may either print or show the voucher on your smartphone/tablet, and make sure to arrive at least 30 minutes before departure.
  • Baggage:
    • For big bus: No specific regulation but it is recommended that luggage not exceed 20kg + 1 carry-on bag /person
    • For van: recommended size is not to exceed 56x36x23(cm). If customer brings more luggage, please buy extra seat for luggage placement "
  • All the buses to Laos will be Semi-sleeper within Vietnam, after which customers will be changed to soft-seat buses when coming to the Laos border.
  • GROUPTOUR HOTLINES: (84) 94 736 8812 or (+84-04) 39 921 281 can be used for questions or concerns that may arise on the date of travel.

Cancelation policy: 4.Hanoi - Ha Long city

No refunds.


At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

May 31, 2019
van VIP, Grouptour
Mar 31, 2019
van VIP, Grouptour
Ac was leaking, they gave me a seat at the back even though I arrived on time. There was no wifi.
Feb 20, 2019
van VIP, Grouptour
Although we stayed at a hotel in the center there was no pick up. So we had to take a taxi to the office,where we were told we should have lunch while waiting for the car, because departure was one hour later than scheduled. The car picked up other people on th way and took us to another place where we had to change the car. This driver was very good and dropped us off at our hotel in Tuang Châu one hour earlier than indicated.
Aug 21, 2018
van VIP, Grouptour
Aug 13, 2018
van VIP, Grouptour
Pros: Got to where I needed to go Seats in van were very comfortable. Cons: There was miscommunication or misunderstanding. I thought I was taking a shuttle bus from a bus station. What happened was I was driven through the city for an hour before I was transfered to a van on the side of the highway. I had no idea what was going on or where I was going. The ride was very bumpy and the driver drove like a maniac, but I think thats just normal here. There was about 10 times I was sure we were about to get in a head on collision. Very nerve racking. Not an enjoyable ride but I got to my destination alive so thats good.
Jun 5, 2019
van VIP, Grouptour
Good Service