Ninh BinhTo Hanoi Apr 26, 2019

Departure: Friday, April 26, 2019 10:10 from Ninh Binh

Arival: Friday, April 26, 2019 12:10 to Hanoi SSB

Duration: 2h

Class: VIP

Facilities and services: Aircon

Confirmation: Operator uses manual confirmation. Ticket confirmation may take up to 24 hours.

Cancellation: No refunds, no cancelation

  • Ninh Binh - Hanoi Van 9 seat: Free pick-up service is offered, applied in:

    Hotels in Ninh Binh city; or no. 4 Vo Thi Sau street, Ninh Binh
    Outside city, pick up in: Ninh Binh Hidden Charm hotel, Emeralda resort
    Tam Coc boat dock area
    Trang An boat dock area
    Fixed drop-off in no. 71 Tran Nhan Tong, Hanoi. Please contact sapaluxuryvan@gmail.com or grouptour.vn@gmail.com to request.
    If your hotel is in Hang Mua, we would recommend you to contact directly with the operator to arrange for suitable nearest pick-up location.
    SEATS ASSIGNMENT IS FIRST COME, FIRST SERVE ON THE DAY OF DEPARTURE. IF YOU ARE AMONG THE LAST TO ARRIVE YOU MAY HAVE TO SIT IN FRONT NEAR THE DRIVER.

  • Grouptour's office in Hanoi doesn't open until 8:30 am. For trips earlier than that please expect that their staff will pick you up at the office address.
  • Van 9-Seat Hanoi - Sapa/Ha Giang (and return), Grouptour provides free pick-up and drop-off service in ancient town area Hanoi (the Old Quarter); Sapa urban area and Ha Giang downtown. To use the service, please contact (84) 94 736 8812 or grouptour.vn@gmail.com and provide your address. Free pick-up/drop-off service isn't applied for Semi-sleeper bus. 12Go does not arrange this service.
  • Hanoi - Ba Be (and return): please provide your pick-up/drop-off address in Ba Be, the service is only applied for address within Ba Be National Park.
  • In case you want whole Van car (Hanoi - Sapa/Hanoi - Ha Long), you may book 9 tickets at a time. By this way, you can request to be picked-up at the airport or at a flexible departure time. For such requests, please contact Grouptour.
  • You may either print or show the voucher on your smartphone/tablet, and make sure to arrive at least 30 minutes before departure.
  • Baggage:
    • For big bus: No specific regulation but it is recommended that luggage not exceed 20kg + 1 carry-on bag /person
    • For van: recommended size is not to exceed 56x36x23(cm). If customer brings more luggage, please buy extra seat for luggage placement "
  • All the buses to Laos will be Semi-sleeper within Vietnam, after which customers will be changed to soft-seat buses when coming to the Laos border.
  • GROUPTOUR HOTLINES: (84) 94 736 8812 or (+84-04) 39 921 281 can be used for questions or concerns that may arise on the date of travel.

Cancelation policy: 2.1.Ninh Binh - Hanoi

No refunds.

NO REFUNDS AVAILABLE

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Apr 19, 2019
van VIP, Grouptour
★☆☆☆☆
They didn't pick up from hotel as agreed and didn't get us to the place we should in Hanoi... We had to order taxi twice and were very rude when we wanted to get to the place we have agreed. From Trang An they didn't even come 4 minites by car 1.7 km and told it is not their area... Then the driver came alone by car for us so a little of good will and 4 minutes more was very big problem for them. In Hanoi they left US on the suburb and we should be left next to beer street. They told us to get out and took out our backpacks even if were showing tickets with street name and map...
Apr 19, 2019
van VIP, Grouptour
★★★☆☆
Lack of communication. Just grunted at and follow where they are pointing.
Apr 9, 2019
van VIP, Grouptour
★★☆☆☆
Mar 31, 2019
van VIP, Grouptour
★★☆☆☆
Mar 15, 2019
van VIP, Grouptour
★★★☆☆
Mar 5, 2019
van VIP, Grouptour
★★☆☆☆
Avoid this company. The van was late so we called the office but the person on the phone didn’t speak much English. Our hostel called them for us and then explained that the van couldn’t find our pickup address so just drove off. They didn’t attempt to contact us with the details we provided to let us know. Thankfully our hostel arranged for them to come back for us. A car came and dropped us off at a bus station to get on the VIP van but it was overbooked so not everybody could fit on... Luckily they had another bigger van available so moved everyone onto that. After driving for less than half an hour the driver made a stop at a roadside restaurant and sat smoking a cigarette for ten minutes before we left again. It also dropped us off in a random place about 1km from where it was meant to. At that point loads of new passengers got on so we couldn’t ask the driver to go to the advertised drop off point. We arrived two hours late. It gets 2 stars purely on the basis that the van was clean and had really nice and comfy seats.
Feb 28, 2019
van VIP, Grouptour
★★★☆☆
The website said the bus could pick us up in a few different locations around Ninh Binh/ Trang An; then dropped off at Hanoi rail station. We received an email a few days after confirmation of our booking asking us to come the main office for Grouptour in Ninh Binh. This was out of the way and hard for our taxi driver to find, especially when we thought we’d found it and twice were told we were at the wrong place. Our taxi driver had to call the GroupTour number we found in the email and learned we were indeed in the right place. After the confusion, we were told to wait 15 min and we’d be picked up. This was a bit worrying as we were told we weren’t due to leave for another 45 min - we were hoping to grab some lunch! We didn’t get to have lunch but would have had plenty of time if we weren’t mis-informed. The drive to Hanoi was comfortable and quick which we appreciated. However we were asked to leave the van at a random spot on the outskirts of Hanoi when we had expected to be dropped off at the rail station. Hungry and lost, turns out we were a 45 min walk from the station and our hotel. We had to book another taxi which we weren’t expecting to do.
Feb 22, 2019
van VIP, Grouptour
★★★★☆
Hi there, This trip being the 2nd trip with 12GO, I still think you have a problem with organising the services. First the driver wanted me to pay VND 150,000 but I had already booked and paid in advance VND 375,198 for the trip. When we got to Hanoi the driver wanted me to get out 2kms before I got to my organised drop off at the Opera House as was stated on my ticket. Lucky I was following the trip with Google maps anb new exactly where I was. Overall the trip was quite good and I arrived at my destination... Thank you...12GO
Feb 14, 2019
van VIP, Grouptour
★★★★★
Awesome car to travel in and fast reliable service. Recommended!
Jan 1, 2019
van VIP, Grouptour
★★★★☆
Dec 13, 2018
van VIP, Grouptour
★★☆☆☆
Dec 9, 2018
van VIP, Grouptour
★★☆☆☆
The departure was an hour late. First, they picked us up with the vip limo(what we booked) then we have transferred to a mini bus without any explanation because the driver and the staff couldn’t speak English much. Actually the minibus was more comfortable than a vip limo, but we had to wait for more than half and hour to depart including with the transfer that’s why it’s an hour late! We arrived Hanoi about and hour late. They didn’t drop us off where supposed to. It’s a about 10 mins far away(seen in Google Map), in the city though. Fortunately, we had some spare time for the flight back home that day, so the late arrival didn’t really affect us. The driver drove quite horrible and dangerous(even comparing to Vietnamese driver we had experienced before.) Anyway, the vip limo and the mini bus were comfortable, better than a bus and much faster. We used vip limo 3 times in our VT trip. Two were ok, only this time had some problem.
Dec 2, 2018
van VIP, Grouptour
★★☆☆☆
The company is great and the van is extremely comfortable. Otherwise, the driver was super irresponsible, driving like crazy, really fast and putting all passengers in danger. I tried to warn him and tell him to go slower and be more careful but he asked me to shut up and continued to drive very dangerously.
Oct 13, 2018
van VIP, Grouptour
★★★☆☆
Our bus was 25 minutes late to pick us up in Tam Coc, and then took us to the bus station and said we had to transfer to another bus that would be 2-5 minutes. It was at least 15 minutes later. It was nice to get bottles of water though, and the ride was comfortable.