Ninh BinhTo HanoiTo Hai Phong Jul 22, 2019

Departure: Monday, July 22, 2019 06:10 from Ninh Binh

Arrival: Monday, July 1, 2019 15:00 to Cat Ba CBExpress, Hai Phong

Stops: 1 stop in Hanoi

Duration: -21d -16h -10m

Trip Details

Ninh Binh → Hanoi

Taxi + Bus with Grouptour

Departure: Monday, July 22, 2019 06:10 from Ninh Binh

Arrival: Monday, July 22, 2019 08:10 to Hanoi SSB

Duration: 2h

Class: VIP

Facilities and services: Aircon

Confirmation: Operator uses manual confirmation. Ticket confirmation may take up to 24 hours.

Cancellation: No refunds, no cancelation

  • Ninh Binh - Hanoi Van 9 seat: Free pick-up service is offered, applied in:

    Hotels in Ninh Binh city; or no. 4 Vo Thi Sau street, Ninh Binh
    Outside city, pick up in: Ninh Binh Hidden Charm hotel, Emeralda resort
    Tam Coc boat dock area
    Trang An boat dock area
    Fixed drop-off in no. 71 Tran Nhan Tong, Hanoi. Please contact sapaluxuryvan@gmail.com or grouptour.vn@gmail.com to request.
    If your hotel is in Hang Mua, we would recommend you to contact directly with the operator to arrange for suitable nearest pick-up location.
    SEATS ASSIGNMENT IS FIRST COME, FIRST SERVE ON THE DAY OF DEPARTURE. IF YOU ARE AMONG THE LAST TO ARRIVE YOU MAY HAVE TO SIT IN FRONT NEAR THE DRIVER.

  • Grouptour's office in Hanoi doesn't open until 8:30 am. For trips earlier than that please expect that their staff will pick you up at the office address.
  • VIP Van service means either VIP 9 seats or VIP 12 seats, both offer equal quality.
  • Van (9/12seats) Hanoi - Sapa/Ha Giang (and return), Grouptour provides free pick-up and drop-off service in ancient town area Hanoi (the Old Quarter); Sapa urban area and Ha Giang downtown. To use the service, please contact (84) 94 736 8812 or grouptour.vn@gmail.com and provide your address. Free pick-up/drop-off service isn't applied for Semi-sleeper bus. 12Go does not arrange this service.
  • Hanoi - Ba Be (and return): please provide your pick-up/drop-off address in Ba Be, the service is only applied for address within Ba Be National Park.
  • In case you want whole Van car (Hanoi - Sapa/Hanoi - Ha Long), you may book 9 tickets at a time. By this way, you can request to be picked-up at the airport or at a flexible departure time. For such requests, please contact Grouptour.
  • You may either print or show the voucher on your smartphone/tablet, and make sure to arrive at least 30 minutes before departure.
  • Baggage:
    • For big bus: No specific regulation but it is recommended that luggage not exceed 20kg + 1 carry-on bag /person
    • For van: recommended size is not to exceed 56x36x23(cm). If customer brings more luggage, please buy extra seat for luggage placement "
  • All the buses to Laos will be Semi-sleeper within Vietnam, after which customers will be changed to soft-seat buses when coming to the Laos border.
  • GROUPTOUR HOTLINES: (84) 94 736 8812 or (+84-04) 39 921 281 can be used for questions or concerns that may arise on the date of travel.

Cancelation policy: 2.1.Ninh Binh - Hanoi

No refunds.

NO REFUNDS AVAILABLE

MG
5
van VIP, Grouptour, May 5, 2019
SB
3
van VIP, Grouptour, Apr 19, 2019
Lack of communication. Just grunted at and follow where they are pointing.
NI
2
van VIP, Grouptour, Apr 9, 2019
AR
2
van VIP, Grouptour, Mar 31, 2019
AB
3
van VIP, Grouptour, Mar 15, 2019
ML
2
van VIP, Grouptour, Mar 5, 2019
Avoid this company. The van was late so we called the office but the person on the phone didn’t speak much English. Our hostel called them for us and then explained that the van couldn’t find our pickup address so just drove off. They didn’t attempt to contact us with the details we provided to let us know. Thankfully our hostel arranged for them to come back for us. A car came and dropped us off at a bus station to get on the VIP van but it was overbooked so not everybody could fit on... Luckily they had another bigger van available so moved everyone onto that. After driving for less than half an hour the driver made a stop at a roadside restaurant and sat smoking a cigarette for ten minutes before we left again. It also dropped us off in a random place about 1km from where it was meant to. At that point loads of new passengers got on so we couldn’t ask the driver to go to the advertised drop off point. We arrived two hours late. It gets 2 stars purely on the basis that the van was clean and had really nice and comfy seats.
CP
3
van VIP, Grouptour, Feb 28, 2019
The website said the bus could pick us up in a few different locations around Ninh Binh/ Trang An; then dropped off at Hanoi rail station. We received an email a few days after confirmation of our booking asking us to come the main office for Grouptour in Ninh Binh. This was out of the way and hard for our taxi driver to find, especially when we thought we’d found it and twice were told we were at the wrong place. Our taxi driver had to call the GroupTour number we found in the email and learned we were indeed in the right place. After the confusion, we were told to wait 15 min and we’d be picked up. This was a bit worrying as we were told we weren’t due to leave for another 45 min - we were hoping to grab some lunch! We didn’t get to have lunch but would have had plenty of time if we weren’t mis-informed. The drive to Hanoi was comfortable and quick which we appreciated. However we were asked to leave the van at a random spot on the outskirts of Hanoi when we had expected to be dropped off at the rail station. Hungry and lost, turns out we were a 45 min walk from the station and our hotel. We had to book another taxi which we weren’t expecting to do.
RL
4
van VIP, Grouptour, Feb 22, 2019
Hi there, This trip being the 2nd trip with 12GO, I still think you have a problem with organising the services. First the driver wanted me to pay VND 150,000 but I had already booked and paid in advance VND 375,198 for the trip. When we got to Hanoi the driver wanted me to get out 2kms before I got to my organised drop off at the Opera House as was stated on my ticket. Lucky I was following the trip with Google maps anb new exactly where I was. Overall the trip was quite good and I arrived at my destination... Thank you...12GO
LS
5
van VIP, Grouptour, Feb 14, 2019
Awesome car to travel in and fast reliable service. Recommended!
YA
4
van VIP, Grouptour, Jan 1, 2019
PH
2
van VIP, Grouptour, Dec 13, 2018
SL
2
van VIP, Grouptour, Dec 9, 2018
The departure was an hour late. First, they picked us up with the vip limo(what we booked) then we have transferred to a mini bus without any explanation because the driver and the staff couldn’t speak English much. Actually the minibus was more comfortable than a vip limo, but we had to wait for more than half and hour to depart including with the transfer that’s why it’s an hour late! We arrived Hanoi about and hour late. They didn’t drop us off where supposed to. It’s a about 10 mins far away(seen in Google Map), in the city though. Fortunately, we had some spare time for the flight back home that day, so the late arrival didn’t really affect us. The driver drove quite horrible and dangerous(even comparing to Vietnamese driver we had experienced before.) Anyway, the vip limo and the mini bus were comfortable, better than a bus and much faster. We used vip limo 3 times in our VT trip. Two were ok, only this time had some problem.
RE
2
van VIP, Grouptour, Dec 2, 2018
The company is great and the van is extremely comfortable. Otherwise, the driver was super irresponsible, driving like crazy, really fast and putting all passengers in danger. I tried to warn him and tell him to go slower and be more careful but he asked me to shut up and continued to drive very dangerously.
AA
3
van VIP, Grouptour, Oct 13, 2018
Our bus was 25 minutes late to pick us up in Tam Coc, and then took us to the bus station and said we had to transfer to another bus that would be 2-5 minutes. It was at least 15 minutes later. It was nice to get bottles of water though, and the ride was comfortable.

Hanoi → Hai Phong

Bus with Cat Ba Express

Departure: Monday, July 1, 2019 11:00 from Hanoi CBExpress

Arrival: Monday, July 1, 2019 15:00 to Cat Ba CBExpress, Hai Phong

Duration: 4h

Class: Express

Facilities and services: Aircon

Confirmation: Operator uses manual confirmation. Ticket confirmation may take up to 24 hours.

Cancellation: No refunds, no cancelation

  • Cat Ba Express provides free pick-up service from hotel in old-quarter (Hanoi), Cat Ba island center. For details and use service, please contact Cat Ba Express hotlines (84)84 8244 999. 12Go does not arrange the pickup under any circumstance
  • For Charter service from/to HANOI AIRPORT: When searching, please choose departing/arrival point is NOI BAI International airport (Hanoi Airport). If you book from/to Hanoi (city centre), extra cost may be applied in this case.
  • Please arrive at the boarding point AT LEAST 30 minutes before departure and present voucher to board bus. If you requested for pick-up service of Cat Ba Express, please get ready and check out your hotel at least 45 minutes before stated departure time.
  • Children under 5 years old can travel without ticket as long as they share seats with parents. Children over 5 years old are ticketed as an adult
  • Charter service during night time may cause extra charge, the fee would be charged by the operator on departure date.
  • One passenger is allowed to bring 20kg + hand-carry luggage. Exceeded luggage will be charged

Cancelation policy: 1.Hanoi - Cat Ba

No refunds.

NO REFUNDS AVAILABLE

MG
5
van VIP, Grouptour, May 5, 2019
SB
3
van VIP, Grouptour, Apr 19, 2019
Lack of communication. Just grunted at and follow where they are pointing.
NI
2
van VIP, Grouptour, Apr 9, 2019
AR
2
van VIP, Grouptour, Mar 31, 2019
AB
3
van VIP, Grouptour, Mar 15, 2019
ML
2
van VIP, Grouptour, Mar 5, 2019
Avoid this company. The van was late so we called the office but the person on the phone didn’t speak much English. Our hostel called them for us and then explained that the van couldn’t find our pickup address so just drove off. They didn’t attempt to contact us with the details we provided to let us know. Thankfully our hostel arranged for them to come back for us. A car came and dropped us off at a bus station to get on the VIP van but it was overbooked so not everybody could fit on... Luckily they had another bigger van available so moved everyone onto that. After driving for less than half an hour the driver made a stop at a roadside restaurant and sat smoking a cigarette for ten minutes before we left again. It also dropped us off in a random place about 1km from where it was meant to. At that point loads of new passengers got on so we couldn’t ask the driver to go to the advertised drop off point. We arrived two hours late. It gets 2 stars purely on the basis that the van was clean and had really nice and comfy seats.
CP
3
van VIP, Grouptour, Feb 28, 2019
The website said the bus could pick us up in a few different locations around Ninh Binh/ Trang An; then dropped off at Hanoi rail station. We received an email a few days after confirmation of our booking asking us to come the main office for Grouptour in Ninh Binh. This was out of the way and hard for our taxi driver to find, especially when we thought we’d found it and twice were told we were at the wrong place. Our taxi driver had to call the GroupTour number we found in the email and learned we were indeed in the right place. After the confusion, we were told to wait 15 min and we’d be picked up. This was a bit worrying as we were told we weren’t due to leave for another 45 min - we were hoping to grab some lunch! We didn’t get to have lunch but would have had plenty of time if we weren’t mis-informed. The drive to Hanoi was comfortable and quick which we appreciated. However we were asked to leave the van at a random spot on the outskirts of Hanoi when we had expected to be dropped off at the rail station. Hungry and lost, turns out we were a 45 min walk from the station and our hotel. We had to book another taxi which we weren’t expecting to do.
RL
4
van VIP, Grouptour, Feb 22, 2019
Hi there, This trip being the 2nd trip with 12GO, I still think you have a problem with organising the services. First the driver wanted me to pay VND 150,000 but I had already booked and paid in advance VND 375,198 for the trip. When we got to Hanoi the driver wanted me to get out 2kms before I got to my organised drop off at the Opera House as was stated on my ticket. Lucky I was following the trip with Google maps anb new exactly where I was. Overall the trip was quite good and I arrived at my destination... Thank you...12GO
LS
5
van VIP, Grouptour, Feb 14, 2019
Awesome car to travel in and fast reliable service. Recommended!
YA
4
van VIP, Grouptour, Jan 1, 2019
PH
2
van VIP, Grouptour, Dec 13, 2018
SL
2
van VIP, Grouptour, Dec 9, 2018
The departure was an hour late. First, they picked us up with the vip limo(what we booked) then we have transferred to a mini bus without any explanation because the driver and the staff couldn’t speak English much. Actually the minibus was more comfortable than a vip limo, but we had to wait for more than half and hour to depart including with the transfer that’s why it’s an hour late! We arrived Hanoi about and hour late. They didn’t drop us off where supposed to. It’s a about 10 mins far away(seen in Google Map), in the city though. Fortunately, we had some spare time for the flight back home that day, so the late arrival didn’t really affect us. The driver drove quite horrible and dangerous(even comparing to Vietnamese driver we had experienced before.) Anyway, the vip limo and the mini bus were comfortable, better than a bus and much faster. We used vip limo 3 times in our VT trip. Two were ok, only this time had some problem.
RE
2
van VIP, Grouptour, Dec 2, 2018
The company is great and the van is extremely comfortable. Otherwise, the driver was super irresponsible, driving like crazy, really fast and putting all passengers in danger. I tried to warn him and tell him to go slower and be more careful but he asked me to shut up and continued to drive very dangerously.
AA
3
van VIP, Grouptour, Oct 13, 2018
Our bus was 25 minutes late to pick us up in Tam Coc, and then took us to the bus station and said we had to transfer to another bus that would be 2-5 minutes. It was at least 15 minutes later. It was nice to get bottles of water though, and the ride was comfortable.